2002 CADILLAC ESCALADE Complaints

2002 CADILLAC ESCALADE SPARE TIRE FELL OFF THE UNDER-CARRIAGE AS I WAS TURNING INTO MY HOME DRIVEWAY THIS IS A FULL SIZE TIRE AND RIM APPROX 50# IF THIS WOULD HAVE HAPPEN ON THE EXPRESSWAY OR MAJOR TRAFFIC ROUTE SOMEONE COULD HAVE BEEN HURT. TOOK THE CAR TO THE DEALERSHIP AND THEY ADVISED THEY NEVER SAW ANYTHING LIKE THIS BEFORE AND HAD KNOW IDEA HOW TO REPAIR IT. THIS SPARE IS HUNG BY A BOLT AND TWISTED CABLE BOTH WHICH RUSTED THRU THIS IS WHAT CAUSED THE TIRE TO FALL OFF. MY CAR IS MAINTAINED BY THE DEALER AND HAS 45,000 MILES ON IT FYI. *TR

I OWNED 2002 CADILLAC ESCALADE, I BOUGHT BRAND NEW, WE DO NOT KNOW HOW MANY TIMES WE SENT THIS CAR BACK TO DEALER TO FIX SOMETHING, I CHANGE TIRES EVERY ONE & HALF YEAR, RIGHT NOW WE HAVE BIG PROBLEM, WHEN I DRIVE ON FREEWAY ENTRANCE WITH TURNS, THE STABILITY LIGHT COMES ON, MEANING TIME THE CAR SUDDENLY SLOWS DOWN, LOOKS LIKE YOU STEP ON BRAKE. I BROUGHT TO DEALER TO CHECK IT, THEY STILL HAVE THE CAR, CAN NOT FIND WHAT COULD CAUSE THAT. THEY TOOK IT FOR A TEST DRIVE, THEY KNOW THIS IS DANGEROUS WHEN YOU ARE ON THE ROAD. *JB

WHILE DRIVING MY CADILLAC ESCALADE WITH MY FAMILY AND BRAKING AT A LOW SPEED (LESS THAN 15 MPH) THE ABS SYSTEM SEEMED TO HAVE GONE OFF WITHOUT THE ABS LIGHT GOING ON AND SUBSEQUENTLY THIS ALMOST CAUSED ME TO CRASH INTO THE VEHICLE IN FRONT OF ME HAD I NOT PULLED TOWARD THE CURB. I WENT ON THE INTERNET TO RESEARCH THE ISSUE AND FOUND THAT THIS IS QUITE A COMMON ISSUE WITH THIS CAR AS MANY OTHER OWNERS HAVE REPORTED IT. SUBSEQUENTLY THEREAFTER THE ISSUE HAS BEEN RE-OCCURRING AND I BROUGHT IT TO MY LOCAL CADILLAC DEALER. I TOLD THE SERVICE CENTER WHAT MY RESEARCH FOUND AND BECAUSE A COMPUTER SCAN DID NOT EVEN PICK UP THE ISSUE THEY DECIDED T IT MIGHT BE DUE TO THE ABS SENSORS BEING DIRTY ALSO THE SERVICE CENTER REPRESENTATIVE AND MECHANIC BOTH SAID TO ME THAT THEY HAVE SEEN THIS ISSUE A NUMBER OF TIMES. THEY CLEANED OFF THIS ABS SENSOR AT WHICH TIME A TEST REVEALED THAT ONE OF THE SENSORS WAS READING IMPROPERLY. SO THEY SAID TO REPAIR IT I NEED TO CHANGE THE ENTIRE WHEEL HUB ASSEMBLY ON THAT SIDE. AFTER THEY CHANGED THAT SIDE AND AFTER ANOTHER TEST DRIVE THE ISSUE STILL RECURRED. THIS TIME THEY SAID MAYBE WE NEED TO CHANGE THE OTHER SIDE AS WELL. NOW THEY ARE IN THE PROCESS OF CHANGING THE OTHER WHEEL HUB ASSEMBLY TO SEE IF THE ISSUE IS CORRECTED. THE COST FOR REPAIRS IS WELL OVER $1200. THE CAR IS OUT OF WARRANTY BUT ONLY HAS 36,000 MILES ON IT AND DRIVES UNDER NORMAL CONDITIONS. I TRIED TO CONTACT GM'S CUSTOMER SERVICE WHO ARE OF NO HELP AND ALSO ASKED TO HAVE THIS ISSUE REPORTED FOR SOME TYPE OF REVIEW OR POTENTIAL RECALL. THIS IS A SERIOUS CONCERN AS IT AFFECTS THE BRAKING SYSTEM OF THEIR VEHICLE THAT DOES NOT SEEM DUE TO WEAR OR TEAR BUT AN ISSUE WITH MANUFACTURING. THE SENSOR ITSELF CANNOT EVEN BE SWAPPED OUT, ONLY THE ENTIRE ASSEMBLY. THIS IS QUITE SCARY THAT AT ANY TIME DURING THE ENTIRE PROCESS MY ABS LIGHT DID NOT GO OFF AND IT DID NOT SEEM THAT THE CADILLAC DEALERSHIPS OWN COMPUTERS COULD NOT PROPERLY DIAGNOSIS THE ISSUE. *TR

MY BRAKES ARE STARTING TO GO OUT. AND THE BACK AIR VENTS DON'T WORK SO IT TAKES A WHILE FOR MY DAUGHTER TO GET WARM WHEN IT'S COLD OUT. *TR

MY 2002 CADILLIAC ESCALADE HAS HAD A SERIOUS PROBLEM WITH THE THROTTLE BODY AND POWER TRAIN FOR TWO YEARS I HAVE BEEN TAKING IT TO THE DEALER AND THEY HAVE BEEN NEGLIGENT IN INFORMING ME OF THIS RECALL AND I HAVE ASKED THEM ABOUT THIS PROBLEM ON SEVERAL OCCASIONS WHAT CAN I DO ABOUT THIS. *TR

NOTICED THE VEHICLE WAS NOT STOPPING WELL , STARTED HEARING ALOUD NOISE FROM UNDER THE VEHICLE EVEN WHEN THE ENGINE WAS OFF. THIS RAN MY BATTERY DOWN. HAD TO REPLACE MY ANTILOCK CONTROL UNIT MODULE. *TR

PARKED VEHICLE IN STORE PARKING LOT TO SHOP , WHEN I RETURNED TO THE VEHICLE AND ATTEMPTED TO DRIVE OFF THE VEHICLE WOULD NOT MOVE . THE VEHICLE TRANSMISSION GEARS WERE STUCK. THE VEHICLE TRANSMISSION DID NOT SLIP, IT WAS AS IF I TRYING TO PULL A BUILDING DOWN. I HAD TO PAY FOR NEW TRANSMISSION. *TR

WHEN BRAKING AT A LOW SPEED <10MPH THE ABS SYSTEM KICKS IN AND PUSHES THE VEHICLE FORWARD WHEN TRYING TO BRAKE. IT STARTED OCCURING RANDOMLY AND VERY FEW TIMES, BUT NOW IS CONSTANT AND EVERYTIME WHEN SLOWING DOWN. AFTER TAKING IT TO THE DEALER, I HAD 4 NEW TIRES PUT ON, BY SUGGESTION OF THE SHOP, AND IT FAILED TO FIX THE PROBLEM. I HAD NUMEROUS CLOSE CALLS AND EVENTUALLY HIT A METER WHEN TRYING TO PARK. THE ABS TRIGGERS A KICKING FEELING THAT ALLOWS THE TRUCK TO CONTINUE MOVING FORWARD AT LEAST 3-5 FEET AFTER THE BRAKE IS APPLIED, EVEN AT VERY LOW SPEEDS <5MPH. *TR

TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. IMMEDIATELY AFTER PURCHASING THE VEHICLE ON DECEMBER 12, 2003, THE CONTACT FELT A VIBRATION WHILE ATTEMPTING TO BRAKE. THE DEALER STATED THAT THE BRAKES WERE THE CAUSE OF THE FAILURE, BUT NO REPAIR WAS MADE. IN JUNE OF 2004, THE VEHICLE WAS RETURNED TO THE DEALER AND THEY ROTATED, MOUNTED, AND BALANCED FOUR NEW TIRES. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED AND REPAIRED. THE DEALER REPAIRED THE REAR BRAKE PADS, ROTORS, AND REAR BRAKE SHOES. THIS SPECIFIC FAILURE HAS BEEN ONGOING FOR THE PAST THREE YEARS. RECENTLY, THE CONTACT EXPERIENCED FAILURE WITH THE ABS, WHICH CAUSED THE BRAKE PEDAL TO EXTEND TO THE FLOOR. THE VEHICLE WOULD ALSO ACCELERATE AND VIBRATE WHILE BRAKING. SHE RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE HUB BEARINGS NEEDED TO BE REPLACED AND REPAIRED. THE VEHICLE IS NO LONGER BEING DRIVEN DUE TO THE CONSTANT FAILURES WITH THE BRAKES AND ABS. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000.

2002 CADILLAC ESCALADE WITH FUEL PUMP FAILURE. CONSUMER STATES WHEN THE FUEL PUMP SHUT DOWN IT BURNED OUT ALL THE FUSES. CONSUMER BELIEVES THAT THE FUEL PUMP WAS DEFECTIVE AND GAVE NO WARNING SIGNS PRIOR TO THE FAILURE. *KB