2002 CADILLAC ESCALADE Complaints

ALL WHEEL DRIVE TRANSFER CASE DEFECTIVE. WHEELS LOCK AND "HOBBLE" IN LOW SPEED TURNS. *NM

ALL WHEEL DRIVE TRANSFER CASE DEFECTIVE. WHEELS LOCK AND "HOBBLE" IN LOW SPEED TURNS. *JB

AT SLOW SPEEDS (<5 MPH) THE ABS SYSTEM ENGAGES DURING THE COURSE OF NORMAL BRAKING. THIS RESULTS IN THE CAR BEING UNABLE TO STOP WITHIN EXPECTED STOPPING DISTANCE AND LED ME TO BUMP INTO A CAR STOPPED AT AN INTERSECTION. THE PROBLEM CANNOT BE LINKED TO WORN BRAKE PADS AS THESE WERE REPLACAED ONLY 4 MONTHS PREVIOUSLY. DEALER HAS BEEN NOTIFIED. *NM

DURING A U-TURN, ON A 4-LANE STREET THE POWER STEERING AND BRAKES STOPPED WORKING. I WASN'T ABLE TO STEER OR STOP. THE STEERING BECAME VERY HARD AS WELL AS THE BRAKE PEDAL. THE CADILLAC DEALER SUGGESTED IT WAS THE POWER STEERING PUMP AND CHANGED IT UNDER MY WARRANTY. I PICKED THE CAR UP 1 WEEK LATER AFTER BEING TOLD THAT MY CAR WAS FIXED. AFTER LEAVING THE DEALER, I STOPPED AT A TRAFFIC LIGHT AND MY BREAK PEDAL BEGAN VIBRATING AND AGAIN I WAS NOT ABLE TO STEER THE CAR. I TOOK THE CAR BACK TO THE DEALER AND ALLOWED HIM TO TALK ME INTO KEEPING THE CAR FOR THE WEEKEND (IT WAS A FRIDAY AND NO MECHANICS WORKED THE WEEKEND). AGAIN I LEFT THE DEALER AND CAREFULLY ATTEMPTED TO DRIVE THE CAR HOME. I WAS STOPPED BEHIND A CAR MAKING A LEFT TURN AND AS I ATTEMPTED TO REMOVE MYSELF FROM BEHIND THE CAR BY CHANGING LANES, I REALIZED THAT THE CAR WILL NOT TURN UNLESS MOVING. I WENT BACK TO THE DEALER AND DEMANDED THAT THEY KEEP THE CAR UNTIL FIXED. ONE WEEK LATER (THE FOLLOWING FRIDAY) I WAS CALLED TO PICK UP MY CAR AGAIN. I WAS TOLD THAT THE NEW POWER STEERING PUMP WAS BAD AND THEY HAD REPLACED IT WITH ANOTHER NEW ONE. THIS TIME THE STEERING WHEEL WAS JERKY, AND THE BRAKES VIBRATED A LITTLE LESS THAN BEFORE. IN ADDITION, THE BATTERY LIGHT WAS BLINKING ON AND OFF AND THE CHARGE WAS AT APPX. 9 VOLTS. I LEFT THE CAR AGAIN. THE NEXT FRIDAY I PICKED UP MY CAR AND WAS ABLE TO DRIVE IT FOR ABOUT A WEEK AND A HALF ALL THE WHILE KNOWING THAT IT STILL WASN'T RIGHT. THIS TIME THE STEERING WAS LESS JERKY (BUT JERKY NEVERTHELESS) WHILE APPLYING THE BRAKE, THE FRONT END WAS CLUMPING WHEN I WENT OVER BUMPS, THERE WAS WAY TOO MUCH PLAY IN THE STEERING WHEEL, AND THE CAR IS WHISTLING WHILE DRIVING AND IDLING. I TOOK THE CAR BACK ON THURSDAY, JULY 6, 2006, THE SERVICE WRITER DROVE IT AND INSTRUCTED ME TO BRING IT BACK ON MONDAY. AT THIS TIME, MY CAR IS NOT FIXED. THE CONDITION OF MY CAR HAS BECOME SUBSTANTIALLY WORSE EACH TIME I PICKED UP THE CAR. *NM

IGNITION SWITCH: THE TRANSMISSION MAY GET STUCK IN THIRD GEAR AND THE INSTRUMENT PANEL MAY STOP WORKING DUE TO FAILURE OF THE IGNITION SWITCH. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AUTOMATIC STABILITY CONTROL (ASC) LIGHT ILLUMINATES. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHERE THE ASC SENSOR WAS REPLACED. EACH TIME REPLACEMENT HAS NOT REMEDIED THE PROBLEM. A MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE AND DETERMINED NO REPAIRS ARE AVAILABLE AT THIS TIME.

DT*: THE CONTACT STATED WHILE BACKING OUT OF THE GARAGE, AT 3 MPH, THE BRAKES AND STEERING FAILED. THE IGNITION WAS TURNED OFF AND THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE FLUID IN THE POWER UNIT FOR THE BRAKES AND POWER STEERING WAS CONTAMINATED BECAUSE OF A BROKEN SEAL, CAUSING THE FAILURE. THE POWER UNIT WAS REPLACED, AND THE OTHER UNITS CONNECTED TO THIS WERE DRAINED AND REFILLED. UPDATED 3/28/2006 - *NM

THE PASSENGER SIDE BACK SEAT HEATER GETS SO HOT YOU CAN SEE THE COIL IMPRINT IN THE LEATHER. THIS CONCERNS ME. WILL THIS START A FIRE?*JB

9:30 AM ON FRIDAY, FEBRUARY 10, 2006. 2002 CADILLAC ESCALADE EXT. ATTEMPTED TO STOP ON A RESIDENTIAL ROAD IN AN EFFORT TO BACK INTO A DRIVEWAY. I WAS MOVING AT A VERY LOW SPEED (LESS THAN 5 MPH) AND THE VEHICLE FAILED TO SLOW AND CONTINUED OFF THE ROAD AND INTO A CULVERT. STRUCK A TREE AND THERE WAS AN ESTIMATED $2,500 TO 5,000 IN DAMAGES (NO INJURIES). ROAD CONDITIONS: SNOW, BUT NOT SLICK PHOTOS WERE TAKEN IMMEDIATELY FOLLOWING ACCIDENT. IMMEDIATELY CONTACTED CADILLAC CERTIFIED DEALER FOR SERVICE. DEALER STATED THEY WERE NOT ABLE TO REPLICATE THE CONDITIONS AND/OR SITUATION. DEALER SUGGESTED I CONTACT GM DIRECTLY TO DOCUMENT MY CONCERNS. SPOKE WITH CHERYL DANBEY AND BARBARA GREEN OF THE PRODUCT ALLEGATION DEPARTMENT. NEITHER WERE CONCERNED OR HELPFUL AND STATED THERE WERE NO RECALLS SPECIFIC TO MY CONCERNS FOR MY SPECIFIC VEHICLE. *JB

DT*: THE CONTACT STATED THE SERVICE STABILITY SYSTEM LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE SENSOR WAS REPLACED THE FIRST TIME. THE PROBLEM RETURNED, BUT THE DEALERSHIP COULD NOT REPAIR UNLESS THE LIGHT WAS ILLUMINATED WHILE AT THE DEALERSHIP. ALSO, THE FRONT PASSENGER SEAT BELT LOCKED UP WITHOUT BRAKING. THE SEATBELT HAS BEEN REPLACED 3-4 TIMES, BUT THE PROBLEM PERSIST. THE DEALERSHIP SUGGESTED A SEATBELT EXTENSION BE INSTALLED, BUT THE PROBLEM OCCURRED NO MATTER THE SIZE OF THE PASSENGER.