2002 CADILLAC ESCALADE Complaints
View complaints related to 2002 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC ESCALADE- WATERBURY, CT
ABS BRAKES/BRAKE SYSTEM: BOUGHT A PRE-OWNED CADILLAC ESCALADE 2002, AFTER IT REACHED ABOUT 75000 MILES, ABS SYSTEM MAKES A LOUD GRINDING NOISE WHEN U PRESS THE BRAKES, EXTREMELY LOUD,BROUGHT THE TRUCK TO A CADILLAC DEALERSHIP CLAIMED THEY DIDN'T FIND ANYTHING WRONG.....SOMETHING NEEDS TO BE RECALLED WITH THESE TRUCKS IN REGARDS TO THE ABS SYSTEMS.....NEVER MADE THAT SOUND BEFORE WHEN I HAD OWNED IT FOR ABOUT A YEAR, AFTER A YEAR STARTED TO MAKE A HORRIBLE UNSAFE LOUD NOISE WHEN U PRESS THE BRAKES....FEEL VERY UNSAFE IN THE VEHICLE..... ALSO THE TRUCK ACCELERATED ONCE WITHOUT MY FOOT ON THE GAS......TRUCK WAS IN PARK SO THE TRUCK DIDN'T MOVE--JUST ACCELERATED LIKE IT WANTED TO RACE. NOTICED AN ELECTRICAL PROBLEM THAT STARTED IN THE TRUCK AT AROUND 80,000 MILES---NOT ALL SENSORED AREAS ARE LIT, 1/2 ARE, 1/2 ARE NOT, DRIVERS HEATED SEAT STOPPED WORKING ALSO.*JB
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE EXT- LITTLETON, MA
DT: THE CONTACT STATED THE ABS ACTIVATED AT LESS THAN 30 MPH. WHEN APPLYING THE BRAKES THERE WAS A CHATTERING SOUND COMING FROM THE BRAKE PEDAL. THIS WAS ON ONGOING PROBLEM. THE FIRST OCCURRENCE HAPPENED IN SEPTEMBER 2004. THE DEALERSHIP REMOVED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM DID NOT RETURN UNTIL DECEMBER 23, 2005. THE CIRCUMSTANCES WERE THE SAME AS BEFORE. THE DEALERSHIP CLEANED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM HAS NOT RECURRED. *AK THE WATER PUMP WAS REPLACED. UPDATED 01/19/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE EXT- MCDONOUGH, GA
THIS IS A SYNOPSIS OF THE INCIDENTS WITH GOODYEAR WRANGLER HP TIRES (P265/70R17) THAT HAVE OCCURRED WITH MY 2002 CADILLAC ESCALADE EXT. THE FIRST INCIDENT OCCURRED ON DECEMBER 27, 2003, MYSELF ALONG WITH MY FATHER, MOTHER, SISTER AND COUSIN ELLISON WAS TRAVELING IN A 2002 CADILLAC ESCALADE EXT. AS WE WERE TRAVELING DOWN INTERSTATE 16 FROM MACON, GEORGIA TO SAVANNAH, GEORGIA, THERE WAS A LOUD POPPING SOUND AND THE REAR OF THE VEHICLE WAS THROWN INTO THE AIR. ONCE THE REAR OF THE VEHICLE HIT THE GROUND, I WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. WHEN WE EXITED THE VEHICLE, WE NOTICED THAT THE THREAD HAD COMPLETELY SEPARATED FROM THE RIGHT REAR TIRE. THERE WAS ALSO SUBSTANTIAL DAMAGE DONE TO THE REAR OF THE VEHICLE. ON NOVEMBER 18, 2004, WHILE MY FATHER AND MOTHER WERE TRAVELING ON I-95 NEAR BRUNSWICK, GEORGIA, THEY FELT A THUD AND IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN THEY EXITED THE VEHICLE, THEY NOTICED THAT THE RIGHT FRONT TIRE THREAD HAD STARTED TO SEPARATE. ON NOVEMBER 30, 2004, LESS THAN TWO WEEKS AFTER THE PREVIOUS TIRE INCIDENT, MY FATHER AND MOTHER WAS TRAVELING ON INTERSTATE 16 NEAR STATESBORO, GEORGIA. AT THIS POINT IN TIME, THE LEFT REAR TIRE BLEW OUT. AGAIN MY FATHER WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. ON FEBRUARY 18, 2005, WHILE MY FATHER AND MOTHER WERE TRAVELING IN MISSISSIPPI ON INTERSTATE 10. WHILE THEY WERE DRIVING DOWN INTERSTATE 10, THE RIGHT REAR TIRE BLEW COMPLETELY OUT. ON APRIL 3, 2005, MY FATHER WAS DRIVING THE VEHICLE AROUND TOWN IN SAVANNAH, GEORGIA. HE NOTICED THAT THE VEHICLE STARTED VIGOROUSLY SHAKING. AT THIS POINT, HE STOPPED THE VEHICLE AND SAFELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN HE LOOKED AT THE TIRES, HE NOTICED THAT THE THREADS WERE SEPARATING FROM THE TIRE. *JB
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- WALPOLE, MA
ABS SYSTEM ACTIVATED AT SLOW SPEEDS (<10MPH). RESULTED IN BRAKING CHATTER, BRAKE PEDAL COMING UP AND BEING HARD TO DEPRESS. THE EXTENDED STOPPING DISTANCE CAUSED DRIVER TO USE EMERGENCY BRAKING TO AVOID COLLISIONS WITH VEHICLES AT LIGHTS AND INTERSECTIONS. INITIALLY FIXED AS WORN BRAKE PADS. PROBLEM PERSISTED. RETURNED TO DEALER, HAD ABS SENSORS REPLACED. PROBLEM RECURRED (WORSE) WITHIN 8 MOS, DEALER INFORMED ME THAT ABS SENSORS HAD NOT DETECTED PROBLEM. BRAKES WORN. WOULD NOT VERIFY ABS ISSUE UNTIL BRAKES REPLACED. *NM
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- HYDE PARK, MA
DT: THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ABS SYSTEM ACTIVATED AT LOW SPEEDS. THIS RESULTED IN EXTENDED STOPPING DISTANCES, AND THERE WAS NO WAY TO CONTROL WHEN THE VEHICLE WILL STOP. THE BRAKE PEDAL CAME UP AND WAS VERY HARD TO DEPRESS. THE VEHICLE SKIDDED WHEN TRYING TO USE THE BRAKES. THE SERVICE DEALER STATED THAT IT WAS THE SAME ISSUE AS IN THE RECALL FOR OTHER GENERAL MOTOR VEHICLES, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE SERVICE DEALER STATED THEY WOULD HAVE TO CLEAN THE WHEEL SPEED SENSORS, AND IF THAT DID NOT RESOLVE THE PROBLEM ,THEY WOULD HAVE TO REPLACE THE WHEEL SPEED SENSORS. THE MANUFACTURER STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC ESCALADE- ROYAL OAKS, CA
I OWN AN AUTO REPAIR SHOP AND HAVE SEEN THE RECALL # 05V161000 REGARDING THE PARKING BRAKE DEFECT WITH GMC AND CHEVROLET PICKUPS. THE SAME PROBLEM ALSO EXISTS ON THE SUVS OF THE SAME BASIC DESIGN, 2000 AND NEWER TAHOES, SUBURBAN, ESCALADE, ETC. EVERY ONE OF THESE I SEE IN MY SHOP WITH OVER 35,000 MILES HAS A WORN PARKING BRAKE, USUALLY RUINING THE ROTORS WHEN THEY SCRAPE METAL TO METAL. I ALWAYS HESITATE TO PARK NEAR ONE OF THE VEHICLES IN A HILLY AREA, SINCE I KNOW THE PARKING BRAKE IS USUALLY NON-EXISTENT. *NM
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE EXT- SACRAMENTO, CA
I AM CURRENTLY HAVING A RE-OCCURING PROBLEM WITH THE STABILITY TRACK. I HAVE HAD IT SERVICED FOUR TIMES NOW TO NO AVAIL. EACH TIME I TAKE IT IN THEY TELL ME IT IS A COMPUTER PROBLEM, AND THAT IT JUST NEED TO BE RESET. I HAVE YET TO HAVE AN ACCIDENT, BUT TODAY I ALMOST DID. WHILE GOING TO THE CURB ENTERING THE FREEWAY THE STEERING WENT CRAZY AND THE SERVICE STABILITY TRACK NOTICE APPEARED. AFTER I ENTERED THE HIGHWAY THE VEHICLE STILL WAS JERKING UNCONTROLABLE. I TURNED OF THE STABILITY TRAC BUTTON IN HOPES OF GAINING CONTROL. THE VEHICLE STILL NOTED THE PROBLEM EVEN AFTER BEING TURNED OFF. I AGAIN HAVE TAKEN TO THE DEALERSHIP IN WOODLAND WHO STATED IT HAD TO BE MY 22" WHEELS. BUT, I FIND THIS HIGHLY UNLIKELY SINCE THE DEALERSHIP ORIGINALLY OFFERED IT TO ME UPON BUYING AND I HAD THIS PROBLEM THREE TIMES BEFORE WITH THE ORIGINAL 17' TIRES. I DO MAINTAIN A RECORD OF ALL SERVICES AND I HAVE A COPY OF WHEN I PURCHASED THE WHEELS, WHICH WAS NOT UNTIL RECENTLY. THIS IS THE SECOND ESCALADE FROM GM THE FIRST ONE WAS DECLARED A LEMON AND THIS ONE APPEARS TO BE TURNING OUT TO BE ONE ALSO.
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- WILMINGTON, DE
DT: THE CONSUMER WAS IN A PARKING LOT DRIVING 10 MPH, WHEN ALL OF A SUDDEN THE CAR ACCELERATED. THE CONSUMER HIT A CONCRETE SLAB AND RIPPED IT OUT OF ASPHALT, AND WAS UP ON TOP OF IT. THE CONCRETE SLAB WAS 21/2 X4 FEET; THE CAR WAS STILL ACCELERATING VERY LOUDLY. SHE PULLED HER FOOT AWAY AND LOOKED AND THERE WAS NOTHING TOUCHING THE GAS PEDAL. SHE PUT THE VEHICLE IN PARK AND IT WAS STILL ACCELERATING; PULLED THE KEYS OUT AND IT TURNED OFF. *AK CADILLAC FOUND CARBON IN THE THROTTLE BODY. *SC THERE WAS NO POLICE REPORT, BECAUSE THE INCIDENT HAPPENED ON PRIVATE PROPERTY. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- CORTLANDT MANOR, NY
THIS COMPLAINT IS RELATED TO THE RECENT OPENING OF INVESTIGATION OF LOW SPEED ABS ACTIVATION IN GM C/K MODELS. I HAVE A 2002 CADILLAC ESCALADE WITH 117K MILES. I HAD BEEN EXPERIENCING WHEEL CYLINDER ACTIVATION FOR A PERIOD OF TIME. (ONE WHEEL) ON TWO RECENT OCCASIONS, BOTH WHILE ON A DOWNGRADE, ROLLING AT APPROXIMATELY 3 MPH, I EXPERIENCED FULL BLOWN 4 WHEEL ABS ACTIVATION, NEARLY COLLIDING WITH THE VEHICLES IN FRONT OF ME. I WENT TO THE DEALER AND HAD TO HAVE HUBS AND ROTORS REPLACED. NOT SURE IF THEY REPLACED OR JUST CLEANED THE SENSORS. ISSUE SHOULD BE A RECALL, COST ME $1000.00+.
Source: NHTSA WEB SITE -
2002 CADILLAC ESCALADE- TRAVERSE CITY, MI
ONGOING PROBLEM WITH BRAKES. HAVE HAD THEM REPLACED TWICE IN THE PAST YEAR EVEN THOUGH ONLY 15,000 MILES BETWEEN REPLACEMENTS. BRAKES CONTINUE TO MAKE LOUD AND STRANGE NOISE, LIKE THE ABS IS ACTIVATED, WHEN BRAKING AT LOW SPEEDS (UNDER 10 MPH). VEHICLE APPEARS NOT TO STOP VERY QUICKLY WHEN BRAKING AT LOW SPEEDS. THIS HAPPENS CONSISTENTLY.
Source: NHTSA WEB SITE