2005 CADILLAC ESCALADE ESV Complaints

THIS IS THE EMAIL I SENT TO CADILLAC A FEW MONTHS AGO. THE SEAT BELT HAS SINCE BEEN REPLACED BUT THE DANGER STILL EXIST. MY SON IS LUCKY TO BE ALIVE AFTER THE SEAT BELT FAILED TO RELEASE; NEARLY RESULTING IN WHAT COULD HAVE BEEN A FATAL STRANGULATION. HERE IS THE EMAIL: I AM CONTACTING CADILLAC TO REPORT A PROBLEM I'VE EXPERIENCED WITH YOUR SEATBELTS. I HAVE AN 05 ESCALADE ESV AND MY SON WAS IN THE BACKSEAT SLEEPING AND SOMEHOW MANAGED TO GET THE SEATBELT WRAPPED AROUND HIS NECK. I TURNED THE VEHICLE OFF WITH HOPES THAT IT WOULD LOOSEN UP SO I COULD GET IT OFF BUT IT ONLY BECAME TIGHTER THE MORE I WORKED TO GET IT OFF. AT THE POINT WHERE HE WAS HAVING A HARD TIME BREATHING AND STARTED TURNING PURPLE I HAD MY HUSBAND OBTAIN SCISSORS AND WE HAD TO CUT IT OFF. MY SONS NECK IS NOW CUT AND BRUISED FROM THE SEATBELT. IS THIS HOW ALL THE SEATBELTS IN YOUR CARS WORK (DOESN'T LOOSEN UP EVEN AFTER THE CAR IS OFF) HAD I NOT BEEN ABLE TO GET SCISSORS TO FREE HIM THIS MAY NOT HAVE HAD THE SAME OUTCOME. THE DEALER THAT REPLACED THE SEAT BELT UNTIL SAID IT WAS "COMPLETELY LOCKED AND AGREED THAT IF WE HADN'T CUT IT THERE WAS NO OTHER WAY TO RELEASE IT. I ALSO HAVE PHOTOS OF MY SONS NECK DAYS AFTER THE INCIDENT. I WOULD HAVE REPORTED THIS SOONER BUT DIDN'T KNOW WHERE TO REPORT IT TO UNTIL I WAS INFORMED OF THIS WEBSITE. *TR

TL*THE CONTACT OWNS A 2005 CADILLAC ESCALADE ESV. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND BEGAN TO COAST. THE CONTACT LOST STEERING ABILITY, BUT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO THE LOCAL DEALER FOR INSPECTION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER STATED THAT THE GEARS IN THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED AT THE COST OF $3,200. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE DID NOT RECEIVE A TRANSMISSION FLUSH AND FAILED DUE TO LACK OF MAINTENANCE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 83,050. UPDATED 3/11/09 *CN THE CONSUMER ALSO STATED THE BRAKES LOCKED UP AND THE TIRES BLEW OUT. UPDATED 03/16/09. *JB

WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 80 MPH THE SPEEDOMETER FROZE. WHEN I PULLED ONTO AN EXIT RAMP AN CAME TO A COMPLETE STOP THE GAUGE FEEL TO ZERO BUT WHEN I STARTED TO DRIVE THE GAUGE WOULD NOT MOVE, IT STAYED ON ZERO FOR THE REMAINDER OF MY DRIVE. ONSTAR COULD NOT FIGURE OUT THE ISSUE. I HAVE NOT HAD TIME TO TAKE IT TO A DEALER YET. I WAS WONDERING IF THERE WAS A RECALL OR TSB FOR THIS ISSUE. *TR

DT*: THE CONTACT STATED WHILE USING THE DVD PLAYER AND THEN SWITCHING TO THE RADIO, CD OR SATELLITE, THE SPEAKER VOLUME INCREASES TO A DEAFENING LEVEL. THE VEHICLE HAS BEEN SEEN BY THE SERVICE DEALER, WHO WAS ABLE TO DUPLICATE THE PROBLEM, BUT A REMEDY WAS UNAVAILABLE TO CORRECT THE PROBLEM.