2024 CADILLAC LYRIQ Complaints

I am submitting this follow-up to document new information and continuing concerns regarding my 2024 Cadillac Lyriq EV, which experienced sudden unintended acceleration during a parking maneuver. GM and its claims administrator (ESIS) have now completed their review and issued a denial letter on October 31 2025, stating “no defects were found.” However, the denial included no supporting technical findings, analysis, or data explaining how that conclusion was reached. Despite multiple written requests, GM has not provided the following key event-data modules: – Brake System Control Module (EBCM/iBooster) export (brake pressure, pedal position, brake override flags) – Propulsion/Drive Control Module data (torque request vs actual torque and accelerator input) – Front Camera Module metadata (timestamps and event record IDs) Additionally, several data discrepancies remain unresolved — including mismatched timestamps between the ASCM and FCM reports and camera images that do not correspond to the actual crash scene. On October 29 2025, GM publicly announced Customer Satisfaction Program N252521980, covering certain 2023–24 Cadillac Lyriq and 2024 Chevy Blazer EV vehicles for a Brake System Control Module software update due to possible brake-control performance issues. Because my incident involved loss of braking response, this recall appears directly relevant. I have requested confirmation whether my vehicle is affected and whether this module was analyzed in GM’s investigation, but have not received a reply. I am requesting that NHTSA review GM’s handling of this case to determine whether the engineering review was complete and whether the vehicle’s BSCM or related systems could be implicated in unintended acceleration or brake override failures. GM Case #1092995 – Submitted to ESIS/GM Product Investigations Group. Thank you for your attention and for documenting this matter in the defect database.

THIS IS AN ISSUE THAT HAS BEEN UNDER RECALL SINCE JUNE 2025. WE HAVE HAD THE DEALER DO THE RECALL, HAD OVER THE AIR UPDATES AND IT STILL CAUSES ALL THE ADVANCED DRIVER ASSISTANCE SYSTEM SCREEN TO GO BLACK AND DISABLES THEM. DEALER MSYATES ALL RECALLS HAVE BEEN COMPLETED.

On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.

on Sept 23, 2025, I was rear ended by a driver going between 50-60 mph. I am concerned that some safety features were potentially not working at the time of the incident. I will detail the information below: Background / Original Service Issue: When I initially brought my vehicle to Titus-Will Chevrolet GMC Cadillac for service, I observed that multiple critical safety systems were nonfunctional, including, but not limited to: Forward collision alert sensor All cameras (rear, front, top down) Blind zone steering assist Lane departure warning and other associated warning sensors The dealership kept my car for two days and then informed me that a "module" needed to be ordered for repair, but stated that the vehicle was considered “drivable” and would call me when the part came in. I noticed some of the safety features had resumed working, however some were still non-functional. At no point was I told there were any potential safety risks, nor which safety systems were still not functional. I was not given any paperwork, as they were holding it until the module came in. Crash Event: On 09/23/2025 at 5:37 pm, I was involved in a crash. At the time of impact: The forward collision alert sensor did not function I received no warning of the impending collision No airbags deployed. This may have been directly related to the previously identified and unrepaired safety system issues.

At least 10 times over the past three months the vehicle’s feature of one pedal driving disengages without a reason or code. When the this happens the vehicle accelerates rapidly. This has happened on local streets and on the highway and often results in a near miss collision. I am concerned this will result in a serious injury or death.

I was driving on Saturday September 3 at 5 pm over the Chain Bridge entering Washington DC. Traffic was heavy and the auto brake went on when I was about 15 feet from the car in front of me. I was using one-pedal driving and when I pushed on the gas slowly we started slowly moving forward. I was traveling around 3 or 4 miles an hour and the car would not slow down when I took my foot over the pedal. One pedal driving apparently stopped working. I then applied the brakes gently and the brakes did not work. I then pushed the brakes hard and still no brakes worked. I tried pumping the brakes and nothing worked. The car gently ran into the car in front of me causing no damage to the car in front and he kept on his way. My front grill was cracked and bumper was slightly damaged. The signal on the dashboard said parking brake engaged which it was not. While the auto safety brake engaged minutes earlier when it was not needed it did not work when the car was drifting uncontrollably into the car in front of me.

While driving in one-pedal driving mode at the high setting, an error message appeared and one-pedal driving suddenly shut off and switched to a more standard drive mode where engine braking is disengaged. This happened while drive was engaged and stopped at a red light. The car briefly lurched forward and the car engaged an emergency brake to prevent the car from rolling into the vehicle in front of me. This incident was unpredictable and resulted in an unexpected change to the drive mode I had selected which could have lead to a collision.

The contact owns a 2023 Cadillac Lyriq. The contact stated that while reversing and proceeding to make a U-turn, he crashed into a steel guardrail. The automatic braking system did not engage. There was no audible or visual alert or warning provided by the system. There was no injury, police report, airbag deployment, or fire. The vehicle was taken to the local dealer. After twelve days, the vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the vehicle had functioned as designed. The failure mileage was 8,600.

Recall 252500680 GM claims closed and downloaded OTA. NO such download ever occured per my vehicle history as displayed. How many thousands of vehicles are being improperly closed without updating due to GM incompetance.

I was driving at a steady 65mph on a highway when the car suddenly surged and the message "1 pedal driving deactivated. Use brakes to stop." I stopped the car with the brakes and restarted it and reactivated 1 pedal driving. Note I was NOT using regenerative braking at the time. The car surged a few miles an hour, and in a heavy traffic scenario could have easily caused a crash.