1997 CADILLAC SEVILLE Complaints

IN REFERENCE TO OPEN INVESTIGATION PE03050. I HAVE CADILLAC SEVILLE, STS, 1997. HAD EXACTLY THE SAME PROBLEM AS DESCRIBED -- STRONG FUEL SMELL IN THE CAR -- WHEN CHECKED BY THE DEALERSHIP -- THERE WAS A PIN HOLE IN THE FUEL RAIL -- I HAVE SEEN IT MYSELF AND IT WAS SCARY. LOGGED THE COMPLAINT WITH CADILLAC: [XXX] ON 09/30/2003, BUT THEY WERE NOT WILLING TO INVESTIGATE ANY FURTHER AT THAT TIME. CADILLAC SHOULD RECALL ALL THESE VEHICLE AS SOON AS POSSIBLE BECAUSE THIS IS A SIGNIFICANT FIRE HAZARD. PLEASE FEEL FREE TO CONTACT ME AT [XXX](WORK) IF YOU HAVE ANY QUESTIONS. REGARDS, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE EXHIBITED EXTENDED CRANKS AFTER SITTING FOR SEVERAL HOURS. DEALER REPLACED FUEL PRESSURE REGULATOR($$$). ENGINE CONTINUED TO EXHIBIT EXTENDED CRANKS ONLY MORE SEVERE. DEALER REPLACED FUEL PUMP ($$$$). ENGINE CONTINUED TO EXHIBIT EXTENDED CRANKS. DEALER REPLACED FUEL FILTER ($$) AND FUEL PUMP AGAIN. CRANK PROBLEM NOW REPLACED BY STALLING AFTER DECELERATING TO NEAR STOP THEN DOING A GENTLE TIP IN ON ACCELERATOR AS IN MAKING A TURN OR ENTERING A TRAFFIC CIRCLE.*AK

WHILE MAKING A TURN AT 15 MPH THE ANTI-LOCK BRAKING SYSTEM ENGAGED, CAUSING THE VEHICLE TO SKID. WHEN IT RELEASED CONSUMER WAS ABLE TO DRIVE THE VEHICLE UNTIL THE NEXT TIME WHEN CONSUMER TURNED IT OFF. *AK

CONSUMER STATED THAT THE FUEL INJECTION RAIL WAS MADE OF PLASTIC. THE MANUFACTURER WAS CONTACTED, AND STATED, THAT THEY ONLY WILL REPLACE METAL NOT PLASTIC. *AK

1997 SEVILLE STS WHILE STARTING TURN FROM A STOP THE TRACTION CONTROL APPLIES THE BRAKES SKIDS THE TIRES, TAKES AWAY THE ABILITY TO STEER AND DECELERATES THE ENGINE, THIS ALSO OCCURS WHEN DOING THE POSTED SPEED LIMIT (70) MPH. THE BOOK REQUIRES DRIVERS TO PULL OVER AND TURN CAR OFF THEN RESTART, DOING THIS ON THE FREEWAY PERMITS THIS TO OCCUR AT HIGH WAY SPEEDS. WENT TO DEALER, THEY SAY TO REPLACE THE STEERING SENSOR, CALLED MANUFACTURER THEY SAY TOO BAD CONSUMER. *LA

FUEL RAIL LEAKED. DEALER STATED RAIL WAS INSTALLED BACKWARDS. THE FUEL RAIL DEVELOPED A LEAK IN THE HEAT SHRINK TUBING WHICH CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. *AK *NLM

WHILE DRIVING, THE VEHICLE FISH-TAILS WHEN HITTING BUMPS. THE DEALER HAS ATTEMPTED TO REPAIR THIS VEHICLE EIGHT TIMES AND SAYS THAT THIS VEHICLE CAN NOT BE FIXED. PLEASE PROVIDE FURTHER DETAILS. *PH

CONSUMER CALLED COMPLAINING ABOUT FUEL INJECTION SYSTEM, INJECTORS. INJECTORS WERE MADE OUT OF PLASTIC, GAS WAS LEAKING THROUGH THEM, AND WAS FALLING RIGHT ON TOP OF THE ENGINE. MANUFACTURER WAS CONTACTED, AND STATED THAT CONSUMER SHOULD PURCHASE THE EXTRA WARRANTY ON THE VEHICLE. BUT THE WARRANTY WILL ONLY COVER THE INJECTORS MADE OUT OF METAL AND NOT PLASTIC.*AK

I BOUGHT A USED 1997 CADILLAC SLS IN 1999 WHICH WAS STILL UNDER WARRANTY. THE CAR HAS HAD ELECTRICAL AND MECHANICAL PROBLEMS OFF AND ON. I HAVE RELIGIOUSLY HAD MY CAR SERVICED AT THE RECOMMENDED SCHEDULE. I WAS TOLD AND LED TO BELIEVE THAT THE ENGINE WAS VIRTUALLY MAINTENANCE FREE UP TO 100,000 MILES. MY CAR HAS 82,000 MILES AND NOW THEY TELL ME THAT I NEED A NEW HEAD GASKET AT NICE COST OF $2800.00. I'M TIRED OF BEING CHARGED FOR "SOME LITTLE PROBLEM" EVERY TIME I BRING IT IN! *JB

1997 CADILLAC REAR LIGHT HOUSINGS IS A DEFECTIVE DESIGN. THESE HOUSINGS CONTINUALLY LEAK CAUSING EXCESSIVE MOISTURE TO BE TRAPPED. WE HAD DELIVERY ON OUR STS ON 10/09/96. THESE HOUSING WERE REPLACED UNDER WARRANTY ON 2/18/97 DUE TO THIS PROBLEM. AGAIN ON 3/25/98, THESE HOUSINGS WERE REPLACED UNDER WARRANTY DUE TO SAME PROBLEM. THE MOISTURE PROBLEM CONTINUED AND WHEN PRESENTED TO DEALER ON 09/07/01 FOR SERVICE, WE WERE TOLD THAT THIS WAS A NORMAL CONDITION AND CADILLAC HAS WASHED ITS HANDS WITH NO REPLACEMENT. THEY HAVE IMPLIED THAT THIS A DEFECTIVE DESIGN AND CAN ONLY BE FIXED BY REPLACEMENT, BUT AT OWNER'S COST. NOW, THIS PROBLEM HAS CONTINUALLY GOT WORSE RESULTING IN CORROSION IN LIGHT BULB SOCKETS CAUSING LIGHT FAILURE. I AM CONCERNED THAT THIS MOISTURE WILL EVENTUALLY CAUSE A ELECTRICAL SHORT RESULTING IN A FIRE, ETC. OR VISIBILITY CONCERNS FOR ON COMING VEHICLES. IS CADILLAC WAITING FOR AN ACCIDENT CAUSED BY THESE CONDITIONS BEFORE THEY REACT????? ALSO REFERENCE TO ODI ID#10014105,8008955,8008954. *JB