2010 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS INADEQUATE FOR NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO PLAZA CADILLAC (8893 US-441, LEESBURG, FL 34788) WHERE THE PASSENGER'S SIDE HEADLIGHT WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.

CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.

BRAKES STIFF WHEN PRESSED ON, BUT WON'T SLOW DOWN RIGHT AWAY. HAVE TO PUSH HARD REALLY FAST TO COME TO QUICK STOP. USUALLY AFTER JUST STARTING UP THE VEHICLE AND BEGINNING TO BACK UP. SINCE I PURCHASED IT (USED) IN JULY 2019

FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.

I WAS ON AN INCLINE (DRIVEWAY) AT A RESTAURANT WHEN MY VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ALMOST HITTING THE VEHICLE BEHIND ME. I NOTICED IT DOING THE SAME THING IN DRIVEWAYS WITH A SLOPE AND APPROACHING LIGHTS WITH HILLS. WHEN PRESSING ON THE BRAKE PEDAL ON A SLOPE, SUCH AS A HIGHWAY RAMP THE TRUCK ROLL BACKWARDS WHEN RELEASING THE BRAKE PEDAL. THIS IS VERY DANGEROUS AND SCARY AT THE SAME TIME. I HAVE HEARD OF OTHER PEOPLE SAYING THEIR VEHICLE WITH THIS MAKE AND MODEL DOING THE SAME THING. DURING THE RESTAURANT INCIDENT THE PEOPLE BEHIND ME WAS SO IRATE THINKING I WAS JUST BACKING UP ON THEM. IT REMINDED ME OF HAVING A VEHICLE WITH A STICK SHIFT WHEN REMOVING YOUR FEET OFF OF THE BRAKE TO PRESS ON THE GAS AND IT GOING IN REVERSE INSTEAD OF GOING FORWARDS.

MY HEADLIGHTS HAVE CONDENSATION AND ARE VERY DIM. THEREFORE, AT NIGHT IT IS VERY DIFFICULT TO DRIVE DUE TO THE DIMNESS. NOW, CADILLAC WANTS ME TO PAY UPFRONT FOR THE REPAIRS WHICH INCLUDES A DIAGNOSTIC TO BE DONE BY A CERTIFIED CADILLAC TECHNICIAN. I HAVE NO PROBLEM WITH HAVING CADILLAC DOING THE WORK BUT, I DO NOT THINK I SHOULD HAVE TO PAY UPFRONT. MY HUSBAND AND I ARE BOTH RETIRED AND ON A FIXED INCOME SO $1,500 IS A LOT OF MONEY FOR A PROBLEM THAT CADILLAC KNEW ABOUT FROM THE BEGINNING.

I RARELY DRIVE AT NIGHT, BUT WHEN I DO THE LOW BEAM HEADLIGHTS ARE SO DIM I CANNOT SEE ANYTHING

THE BRAKES RANDOMLY FAIL. WHEN DEPRESSING THE BRAKE, IT WILL BE SPONGY AND THE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT FULLY STOPPING THE CAR. IF THE BRAKES ARE PUMPED, THEY USUALLY RETURN TO NORMAL. WHEN RESEARCHING THIS ONLINE, IT BECAME APPARENT THAT THIS IS A COMMON PROBLEM, AND AFTER SPEAKING TO CADILLAC, MY IMPRESSION IS THAT THEY ARE NOT PROACTIVELY TRYING TO SOLVE THIS POTENTIALLY LIFE THREATENING DESIGN FLAW.

2010 CADILLAC SRX:VEHICLE IDLE ROUGH AND KILLING I GET A ENGINE SHUT OFF MESSAGE AND CODES P0017 POPS UP I TAKE TO DEALERSHIP AND I AM TOLD IT'S MY TIMING CHAIN THAT NEEDS TO BE REPLACE VEHICLE IS STILL IN GREAT CONDITION I GOT AN OIL CHANGE THE DAY BEFORE INCIDENT PURCHASED THE VEHICLE 4 YEARS AGO .I DID RESEARCH AND FOUND THAT I AM NOT THE ONLY PERSON THAT'S HAVING THIS PROBLEM A RECALL NEEDS TO BE DONE ON TIMING CHAIN.IT WILL COST ME 2800 TO FIX VEHICLE IS STILL LIKE NEW BESIDES TIMING CHAIN

(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHTS MAKING IT IMPOSSIBLE TO SEE AT NIGHT. (3) SUNROOF DRAIN LINE TOO SHORT, DESIGN ISSUE. WATER COLLECTS FROM ROOF DRAIN AND LEAKS INTO PASSENGER FLOOR. WHEN THIS LINE BECOMES DISLODGED. DRAIN LINE IS ABOUT 2 INCHES TOO SHORT. CADILLAC KNOWS ABOUT THE PROBLEM BUT WILL DO NOTHING TO FIX IT. AGAIN ANOTHER $1000.00. THE FRONT DASH DASH NEEDS TO BE REMOVED TO FIX THIS. CADILLAC IS AWARE OF ALL THESE ISSUES AND REFUSES TO MAKE CORRECTIONS, THESE ARE ALL COMMON PROBLEMS NOT JUST MY VEHICLE BUT EVERY OTHER SRX FROM 2010 TO 2015. I'VE BEEN TO THE DEALER ON NUMEROUS OCCASION AND ALL I'VE GOTTEN WAS IT WILL COST X AMOUNT OF DOLLARS TO FIX IT. THEY RECENTLY SENT OUT A REPAIR FORM FOR THE HEADLIGHT ISSUE , BUT REQUIRE YOU TO PAY UP FRONT AND HOPEFULLY YOU'LL GET YOUR MONEY REIMBURSED AFTER FILLING OUT MULTIPLE FORMS.