2013 CADILLAC SRX Complaints

HEADLIGHTS ARE VERY DIM, IT IS VERY HARD TO SEE THE ROAD AT NIGHT. WHILE TURNING THE STEERING WHEEL THE CAR MAKES NOISE. WHILE PUTTING CAR IN PARK SHIFTER DOES NOT GO ALL THE WAY IN TO P MODE , CAN'T TURN OFF THE ENGINE A LOT OF TIMES.

ONCE IN AWHILE, WHILE DRIVING THE SRX, IT HESITANT SHIFTING CAUSING RPM TO REV HIGHER THAN USUAL. WHEN SLOWING DOWN, ONCE IN AWHILE YOU FEEL A KICK. ALSO I HEAR A SLIGHT WHINING NOISE WHEN DRIVING. STEERING WHEEL TURNED ALL THE WAY TO THE LEFT OR TO THE RIGHT, STEERING WHEEL DOES NOT TURN BACK WHEN GOING FORWARD NOR REVERSE, IT STAYS TURNED.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE FRONT HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING FOR SAFE DRIVING. THE CONTACT NOTIFIED OCEAN CADILLAC (17800 IPCO RD, MIAMI, FL 33162) WHO OFFERED TO INSPECT THE VEHICLE FOR A FEE HOWEVER, THE CONTACT DECLINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,300.

LOW BEAM HEADLAMPS BECOME SO DIM THAT YOU CANNOT DRIVE AT NIGHT. THE HEADLAMPS PUT A LIGHT BEAM ABOUT 5 FT IN FRONT OF THE VEHICLE. YOU CAN SEE BETTER USING TWO FLASHLIGHTS ON THE HOOD. CADILLAC KNOWS OF THIS DEFECT AND EVEN SETTLED A LAWSUIT TO REPLACE THEM BUT THEY DO NOT COVER THE ENTIRE COST AND REPLACES THEM WITH INDENTICAL UNITS. THIS VEHICLE IS A EXTREME HIGH RISK WHEN DRIVING AT NIGHT TO THE PUBLIC. THIS CAR COULD NOT PASS STATE OR FEDERAL HIGHWAY LAWS FOR WORKING HEADLAMPS. IF A RECALL WAS EVER NEEDED THIS IS IT. CADILLAC WILL NOT FAIRLY DEAL WITH THIS ISSUE WITH ITS CUSTOMERS. A RECALL IS NEEDED BEFORE SOMEONE DIES.

THE SEAL AROUND HEADLIGHTS HAS DETERIORATED AND WATER IS VISIBLE INSIDE THE HEADLIGHTS AND THE LIGHTS ARE SO DIM VEHICLE CAN'T BE DRIVEN AT NIGHT.

THE HEADLIGHTS ARE DEFECTIVE ON THOUSANDS OF CADILLAC SRX MODELS, 2010-2015. THE LIGHT BULBS ARE FINE BUT THE REFLECTIVE CHROME INSIDE THE LIGHT PEELS AWAY AND THE LIGHTS DO PRODUCE ENOUGH LIGHT TO SEE AT NIGHT. THIS IS CERTAINLY A SAFETY ISSUE AND HOPE YOU INVESTIGATE.

THE HEADLAMPS ARE DEFECTIVE AND DO NOT PROVIDE ADEQUATE LIGHTING AT NIGHT. I REPLACED THE BULBS ON 1/3/2020. THE ISSUE IS NOT THE BULBS IT'S THE LAMPS. I WOULD LIKE TO HAVE THE LAMPS REPLACED BY CADILLAC.

MY CAR IS UNSAFE TO DRIVE UNLESS I USE HIGH BEAMS AT ALL TIMES. THIS IS NOT A SIMPLE CHANGE THE BULB FIX. THIS IS A VERY WELL KNOWN ISSUE WITH 2010-2015 CADILLAC SRX MODELS THAT THE HEADLIGHTS ARE SO DIM AT NIGHT THAT THE CAR CAN NOT BE DRIVEN SAFELY. GM, INSTEAD OF DOING A NATIONAL RECALL HAS INSTEAD SETTLED ON A CLASS ACTION LAWSUIT WHERE THE OWNER HAS TO BRING THE CAR IN AND PAY OUT OF POCKET ROUGHLY 1500 DOLLARS FOR REPLACEMENT PARTS AND THEN THEY WILL REIMBURSE THE COST. I DO NOT HAVE THE EXTRA MONEY TO REPLACE THEIR DEFECTIVE HEADLIGHTS. GM NEEDS TO STEP UP AND ISSUE A RECALL AS THIS IS AN EXTREMELY DANGEROUS SITUATION.

I BOUGHT MY CADDY IN 2015 (AFTER DEFECT WAS MADE KNOWN TO REPAIR SHOPS) AT CARMAX. REPLACED LIGHT BULB 1/2020. THE PROBLEM IS THE HEADLIGHT HOUSING LETS WATER IN DIMMING BULB UNTIL NIGHT DRIVING IS IMPOSSIBLE! I RECIEVED THE NOTICE FROM GM ABOUT HEADLIGHT DEFECT LATE MARCH 2020. THE PANDEMIC HIT AND I DIDNT HAVE THE $ OR WILLINGNESS TO EXPOSE MYSEF TO COVID. GM GAVE OWNERS UNTIL JUNE 2020 TO MAKE THE REPAIR OUT OF POCKET AND FILE FOR REIMBURSE MENT. 6 MONTHS LATER CUSTOMERS ARE STILL WAITING ON CHECKS FOR REIMBUIRSEMENT. GM REFUSES TO REOPEN THE MATTER AND FEELS THEY HAVE DONE ENOUGH TO MAKE THIS RIGHT FOR CUSTOMERS. THIS WILL EVENTUALLY CAUSE A WRECK AND POSSIBLE DEATH.

PASSENGER HEADLIGHT HAS WATER INSIDE, HEADLIGHT DIMMED, CAN'T SEE ON ONE SIDE OF CAR, DRIVING CAN'T SEE AT NIGHT