2016 CADILLAC SRX Complaints

View complaints related to 2016 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2016 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CADILLAC SRX
    - KNOXVILLE, IA

    I WAS DRIVING THE VEHICLE AND THE COMPUTER SCREEN WOULD RANDOMLY MOVE AROUND, GPS WAS NO LONGER WORKING AND IT WAS NOT RESPONDING TO TOUCH. THEN A FEW MONTHS LATER I NOTICED A CRACK IN THE LEFT CORNER! WHAT THE HECK IT THEN SPREAD, ON OCCASION I HEARD A 'PING' AND IT SOUNDED AS IF IT WAS CRACKING. WELL IT WAS, IT GOT WORSE AND CONTINUED TO CRACK LIKE A SPIDER WEB.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - WOLCOTTVILLE, IN

    HEADLIGHTS WHEN ON DIM DO NOT LIGHT UP THE ROADWAY. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT UNLESS YOU DRIVE WITH THE HIGH BEAMS ON WHICH OF COURSE INFURIATES ONCOMING TRAFFIC. IF YOU LOOK ON THE INTERNET, YOU WILL FIND THAT MOST CADILLAC SRX FROM 2010 THROUGH 2016 HAVE THIS PROBLEM, YET NO RECALL. WHY?

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - YUBA CITY, CA

    THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS. PREVIOUS YEARS ARE COVERED BY A RECALL, FOR SOME REASON THIS IS NOT.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - BOAZ, AL

    MY HEAD LIGHTS DON'T WORK GOOD AT ALL AND I HAVE GOT STOPPED BY POLICE SEVERAL TIMES AN GOT A TICKET FOR BRIGHT LIGHTING AND STOPPED FOR DRIVING WITH NO LIGHTS ON WHEN I HAD DEM ON BUT THE POLICE COULDN'T EVEN TELL I HAD ANY ON AND I HAVE CALLED CADILLAC ON MANY OCCASIONS AND ALL THEY SAY IS THEY CAN'T FIX THEM UNDER A RECALL THAT I WILL HAVE TO PAY 3000 TO $3500 TO HAVE THEM FIXED, SAID THEY HAVE TO REPLACE THE WHOLE ASSEMBLY NOT JUST LIGHTS AND I THINK THIS IS VERY MUCH A SAFETY ISSUE WHEN I CAN'T SEE AT NIGHT WITH LIGHTS ON DIM AND I AM TIRED OF GETTING TICKETS FOR THE LIGHTS BEING ON BRIGHT SND WHEN YOU PAY OVER $45 THOUSAND DOLLARS FOR A VEHICLE YOU WOULD THINK CADILLAC WOULD FIX IT AND IT WOULD BE THERE RESPONSIBILITY TO PAY FOR IT

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - FRISCO, TX

    GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECALL OR LAWSUIT TO REIMBURSE FOR 2016 OR LATER MODEL REPAIRS FOR THE SAME KNOWN HEADLIGHT FAILURE AS EARLIER MODELS.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - CEDAR HILL, TX

    LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FOR RENTAL DRIVERS. THEIR IS A COMMON PROBLEM WITH THE LIGHT ASSEMBLY CAUSING THE DIM LIGHTING IN THESE VEHICLES.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - ZACHARY, LA

    I AM UNABLE TO DRIVE MY CAR AT NIGHT BECAUSE THE HEADLIGHTS ARE TOO DIM. WE RECENTLY REPLACED THE LIGHTBULBS, BUT THIS DID NOT HELP.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - ROEBUCK, SC

    THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. IF A PERSON OR ANIMAL WAS ON THE ROAD, IT PROBABLY WOULDN'T BE SEEN UNTIL THE VEHICLE IS ALMOST UPON IT. HIGH BEAMS ARE NOT A PROBLEM. THERE IS NO PARTICULAR MOMENT THAT THIS HAS HAPPENED - IT'S BEEN OVER TIME. FROM INTERNET RESEARCH, THIS APPEARS TO BE A PROBLEM WITH SRX'S.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - WYLIE, TX

    I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I AM SEVERELY BRUISED AND MY ARM AND WRIST MAY HAVE DAMAGE.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - HARTSVILLE, SC

    THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.

    Source: NHTSA WEB SITE