2010 CADILLAC SRX Complaints

MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR WINDOWS DON'T OPEN. THE ELECTRICAL SYSTEM SHUTS OF WHILE THE CAR IS DRIVING AND I CAN'T SEE MY STEERING PANEL AT ALL.

THE CHECK ENGINE LIGHT CAME ON, THEN IT WOULD GO OFF, ON AGAIN, OFF AGAIN. THE CODE WAS P000017. THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED. THIS CAUSED A RECALL IN THE 2004-2009 SRXS AND YET I SEE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME THING FOR THE 2010S AND NO RECALL. THERE ARE ONLY 113K MILES ON THIS CAR, THAT'S ABOUT 13K PER YEAR, MAINLY HIGHWAY MILES. THIS SHOULD NOT HAPPEN. CADILLAC DEALER WANTED TO CHARGE ME $3800 WHEN WITHOUT THIS ISSUE, THE CAR IS ONLY WORTH ABOUT $4500. I TRULY THINK THERE SHOULD BE A RECALL FOR THIS ISSUE AS IT SEEMS AROUND THIS MILEAGE, THIS ISSUE HAPPENS BASED ON RESEARCH THAT I DID.

WARNING LIGHT FOR LOW BEAM HEADLIGHT DRIVER SIDE CAME ON WHEN I STARTED MY CAR. UPON CHECKING THE HEADLIGHT I SAW THE HEADLIGHT WAS OUT AND THERE WAS WATER ACCUMULATED ON THE LENS COVER. I WAS TOLD BY MY MECHANIC THAT THIS A VERY FREQUENT PROBLEM WITH THIS CAR AND THAT BOTH LENSES HAD WATER ACCUMULATION. I HAD TO REPLACE THE BULB, BALLAST, AND FIRING MECHANISM IN ORDER TO GET THE HEADLIGHT TO WORK, BUT THE ERROR MESSAGE IS STILL ON DASH. WHEN I CALLED CADILLAC, THEY TOLD ME THERE WERE NO OTHER ISSUES WITH THIS CAR AND I WAS THE ONLY ONE COMPLAINING DESPITE THE CADILLAC SRX DEFECTIVE HEADLIGHT CLASS ACTION LAWSUIT IS CHESTER STEELE V. GENERAL MOTORS, LLC CASE NO.2:17-04323, IN THE U.S. DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. THE CAR IS ALWAYS GARAGED AT NIGHT - FOGGING OCCURS EVEN IF IT HAS NOT BEEN RAINING.

AFTER IT RAINED, I NOTICED THERE WERE 3+ INCHES OF WATER IN THE DRIVER SIDE HEADLIGHT ASSEMBLY CAUSING MOISTURE BUILDUP. THE BUILDUP LEADS TO HAVING NO HEADLIGHTS. I HAVE TRIED COVERING IT UP WITH CAR COVERS AND DRYING OUT THE WATER BUT NOTHING HAS WORKED. A FEW MONTHS HAVE GONE BY AND THE PASSENGER SIDE IS NOW ALSO AFFECTED.

I HAVE NOTICED EXCESSIVE WATER DROPLETS IN HEADLIGHTS IT'S SO BAD VISIBILITY IS A SAFETY CONCERN AT NIGHT BECAUSE YOU CAN SEE HEADLIGHTS DON'T EVEN LOOK LIKE THERE ON. I HAVE TO USE HIGH BEAMS WHICH PUTS OTHERS LIVES IN DANGER DUE TO BEING BLINDED BY THE BRIGHT LIGHTS THAT CAN LEAD INTO MORE CRASHES.

THE INSIDES OF MY HEADLIGHTS COLLECT CONDENSATION. THE BULBS ARE VERY DIM EVEN THOUGH THEY HAVE BEEN REPLACED WITH NEWER HIGH-INTENSITY BULBS. NIGHT DRIVING, ESPECIALLY WHEN ITS RAINING OR SNOWING IS HAZARDOUS.

POOR HEADLIGHT VISIBILITY DUE TO DIM LOW BEAMS AND MOISTURE BUILDUP INSIDE THE LENS. GM DOES NOT CONSIDER IT A SAFETY ISSUE AND THEREFORE HAS NOT ISSUED A RECALL. THE CAR IS NOT SAFE TO DRIVE AT NIGHT.

TOOK VEHICLE INTO GM CHEVY DEALER TODAY FOR TIRE ROTATION AND OIL/FILTER CHANGE. NO OTHER ISSUES. DOVE VEHICLE HOME AND NOTICED TWO LIGHTS ON DASHBOARD; ABS AND STABILITRAK. ALSO MESSAGE ON DIC INDICATING TO SERVICE ABS. NO ISSUES BEFORE DEALER SERVICE.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE HEADLIGHTS, WHICH LED TO THE PASSENGER SIDE HEADLIGHT SHUTTING OFF. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO FLOW CADILLAC (336-760-7000, LOCATED AT 1400 S STRATFORD RD, WINSTON-SALEM, NC 27103) WHERE THE HEADLIGHT ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE RECURRED WITH THE DRIVER'S SIDE HEADLIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,268.

I JUST BOUGHT THIS CAR FRIDAY ,FIRST I HAD A PROBLEM WITH WATER IN THE HEAD LIGHTS I CORRECTED THAT MY SELF ,NOW THE HEADLIGHTS ON DIM IS SO DIM IT'S DIFFICULT TO SEE THE ROAD AT NIGHT ,AT TIMES YOU CAN'T SEE THE WHITE STRIP ON THE SIDE OF THE ROAD I'M 69 YEARS OLD IT MAKES DRIVING AT NIGHT VERY DIFFICULT ,PLEASE CHECK THIS OUT THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM