2012 CADILLAC SRX Complaints

THIS CADILLAC HAS A RECALL ON THE FRONT LIGHTS BECOMING VERY DIM DUE TO MOISTURE BUILD UP WITHIN THE LIGHTS. THEY BECOME DIM WHILE DRIVING DOWN THE ROAD AND GOING FROM HIGH BEAM TO LOW BEAM.

TL* THE CONTACT OWNED A 2012 CADILLAC SRX. THE CONTACT DAUGHTER WAS DRIVING 65 MPH HIGHWAY WHILE RAINING THE VEHICLE HYDROPLAIN WHICH CAUSED THE CONTACT DAUGHTER TO LOSE CONTROL OF THE VEHICLE. AND CRASHED INTO MEDIUM IN THE ROAD WHERE ANOTHER VEHICLE HIT THE CONTACT DAUGHTER VEHICLE IN THE REAR. THE CONTACT STATED NO FRONT AND REAR AIR BAGS DEPLOYED IN THE VEHICLE. NO MEDICAL ATTENTION AT THE SCENE OF THE FAILURE. THE CONTACTS DAUGHTER DID GO TO THE HOSPITAL TWO DAYS AFTER THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEN THE CONTACT INSURANCE HAD IT TOWED TO DIAGNOSED THE VEHICLE AS A TOTALED LOSS. NOW THE CONTACT JUST RECEIVE A RECALL NOTIFICATION FROM THE VEHICLE MANUFACTURER IN REFERENCE TO REAR SUSPENSION TOE ADJUSTER LINK BEING LOOSE AND NOW THE CONTACT FEEL THAT WAS THE CAUSED TO THE FAILURE OF THE VEHICLE AT THE TIME HIS DAUGHTER WAS DRIVING.THE FAILURE MILEAGE WAS 153,014.

MY DIM HEADLIGHTS ON MY 2012 CADILLAC SRX ARE DIMMER THAN A FLASHLIGHT. I HAVE REPLACED THE BULBS BUT IT DOESN'T HELP. I HAVE RAN OFF THE ROAD SEVERAL TIMES AND WAS ABLE TO RECOVER. THIS COULD HAVE BEEN TRAUMATIC. I DON'T HAVE $1600 LAYING AROUND FOR THE SAME HEADLIGHTS REPLACEMENT. PLEASE HELP BEFORE I LOSE MY LIFE OR CAUSE THE DEATH OF SOME INNOCENT PERSON. THANK YOU.

HEADLIGHTS ARE SO DIM, I AM EITHER FORCED TO DRIVE WITH MY HIGH BEAMS ON CONSTANTLY OR NOT DRIVE AT NIGHT. WE LIVE IN THE COUNTRY, SO ROADS ARE DARK, BUT MY DIM LIGHTS ARE SO HORRIBLE I CAN'T SEE 2 FEET IN FRONT OF THE CAR. WE HAVE HAD SEVERAL NEAR MISSES WITH CARS BECAUSE I AM UNABLE TO SEE THE LANES ON THE ROAD. THIS IS HORRIBLE! SHE BOUGHT A LUXURY CAR AND WOULD BE BETTER OFF HANGING OUT OF THE WINDOW WITH A FLASHLIGHT TO SEE THAN USING MY DIM LIGHTS!

THE HEADLIGHTS HAD BECOME VERY DIM DUE APPARENTLY TO A FAULTY SEAL ENABLING MOISTURE TO GET IN. IT MADE IT VERY DIFFICULT TO SEE AT NIGHT, PARTICULARLY WHEN IT IS RAINING. CADILLAC SENT A LETTER ADMITTING THE ISSUE AND OFFERING REIMBURSEMENT, BUT REQUIRES CUSTOMERS TO REPLACE THE HEADLIGHTS ON THEIR OWN THEN SUBMIT TO CADILLAC FOR REIMBURSEMENT. THE FIX AND REIMBURSEMENT PROCESS TOOK ALMOST 9 MONTHS, BUT I WAS IN FACT REIMBURSED. THE ADDED PROBLEM AS I UNDERSTAND IT IS THE REPLACEMENT LIGHTS ARE THE SAME AS THE ORIGINAL LIGHTS, AND ARE EXPECTED TO HAVE THE SAME PROBLEM AGAIN IN THE FUTURE. I BELIEVE THIS SHOULD BE HANDLED AS A RECALL DUE TO SAFETY AND DIFFERENT MORE RELIABLE HEADLAMPS USED.

WHEN I PURCHASE THIS VEHICLE USED I NOTICED I COULD NOT SEE AT NIGHT BECAUSE THE HEADLIGHTS WERE TOO DIM. I HAD THEM REPLACED AT A COST OF $1300. SEVERAL YEARS LATER I RECEIVED A LETTER SAYING I WOULD REIMBURSED BECAUSE OF YOUR LAWSUIT ABOUT THESE HEADLIGHTS. I FILED AND DID RECEIVE REIMBURSEMENT. HOWEVER, SEVERAL YEARS LATER ONE OF THE HEADLIGHTS FAILED AGAIN. A GOOGLE SEARCH REVEALED THAT THIS IS HAPPENING TOO MANY OF THESE VEHICLES AND PEOPLE ARE NOT GETTING REIMBURSED. THERE NEEDS TO BE A RECALL.

THE HEADLIGHTS ARE TOO DIM. I CAN'T SEE AT NIGHT AND ESPECIALLY IF IT IS RAINING. I HAVE AVOIDED GOING OFF THE ROAD MORE THAN ONCE. I HIT A FOX ON A BUSY ROAD BECAUSE I NEVER SAW IT DURING A RAINY NIGHT. MY BRAKES HAVE PRESSED TO THE FLOOR MANY TIMES. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY COULDN'T SEE IT. IT IS INTERMITTENT. YOU NEVER KNOW WHEN YOU WILL HAVE NO BRAKES. IT SEEMS TO HAPPEN IF I MAKE A SHARP TURN, HARD STOP OR GO OVER A ROUGH SURFACE. THIS IS LIFE & DEATH.AND SCARY. SOMEONE WILL GET HURT OR DIE.I PURCHASED THE CAR IN 2019 AND IT HAPPENS TO THIS DAY,NOVEMBER 2020.

VEHICLE HEAD LAMP (LOW BEAN LIGHTING) IS TOO DIM TO SEE WHILE DRIVING AT NIGHT. THIS HAPPENED OVER TIME, WATER IS LEAKING INTO THE HEAD LAMP CAPSULES.

HEADLIGHTS ARE DIM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. HAD REPLACE ONCE AND PROBLEM STILL EXISTS. UNABLE TO DRIVE IN LOW LIGHT OR DARKNESS DUE TO THE LACK OF ILLUMINATION. CLASS ACTION LAWSUITS PREVIOUSLY FILED NOTED THAT THE HEADLIGHT ASSEMBLIES FAIL DUE TO FAULTY GASKETS ALLOWING MOISTURE TO DAMAGE THE LAMPS TO FAILURE.

WHILE DRIVING DOWN THE ROAD THE ABS & TRACTION CONTROL LIGHTS CAME ON. TOOK IN TO MECHANIC..NEEDED LEFT WHEEL SPEED SENSOR, REAR SHOCK, WHEEL BEARING AND HUB ASSEMBLY. ALL THIS WITH ACTUAL MILEAGE ON VEHICLE AT 79259 MILES. FEEL THIS SHOULD NOT HAVE HAPPENED ON THIS CAR AT THAT MILEAGE.