2013 CADILLAC SRX Complaints

HEAD ON COLLISION AT 40 MPH ON A CITY STREET. AIR BAGS DID NOT DEPLOY AND SEAT MOVED FORWARD. RESULTING IN ER VISIT AND HEAD LACERATION AND LOSS OF CONSCIOUSNESS.

SHIFT TO PARK ERROR-CAR NOT REGISTERING WHEN IN PARK. SYSTEM DISPLAY SAYS "SHIFT TO PARK" AFTER MOVING SHIFT CONTROL TO THE PARK POSITION. WILL NOT ALLOW ME TO SAFELY SHUT DOWN/TURN OFF VEHICLE. HAS HAPPENED A COUPLE OF TIMES NOW WHILE STATIONARY IN PARKING LOT AND IN MY GARAGE. I AM NOT SURE IF CAR IS ACTUALLY IN PARK OR NOT AND AM AFRAID VEHICLE WILL ROLL. HAS HAPPENED A FEW TIMES, THE FIRST FEW TIMES I COULD JIGGE THE SHIFT CONTROL AND IT WOULD CLEAR THE ERROR. NOW I HAVE TO REBOOT MY SYSTEM TO SHUT THE CAR DOWN.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER COMMUNICATION NUMBER: CUS000BF1F9E9. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, HEADLIGHTS GRADUALLY BECAME DIM. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPPELLINO CADILLAC, INC LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 650-4789, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE CADILLAC CUE SCREEN CRACKED, LIKE A SPIDER WEB. UNABLE TO USE SCREEN FOR NAVIGATION, PHONE, RADIO, CLIMATE, WEATHER, ETC.00

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTSS WERE DIM AT NIGHT DUE TO WATER AND CONDENSATION INSIDE OF THE HEADLIGHT HOUSINGS. ADDITIONALLY, THE CONTACT HAD TO DRIVE WITH THE HI-BEAM HEADLIGHTS AT NIGHT. THE VEHICLE WAS TAKEN TO KEVIN WHITAKER CHEVROLET (2320 LAURENS RD, GREENVILLE, SC 29607, (864) 297-0011) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED A LETTER REGARDING THE FAILURE. THE LETTER STATED THAT REIMBURSEMENT WOULD BE PROVIDED FOR VEHICLES REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

AFTER SEARCHING AND CALLING AROUND I AM HEARING THAT THE INSTRUMENT CLUSTER ON THE 2013 SRX HAS HAD NUMEROUS ISSUES. THIS MORNING UPON CRANKING THE CAR AND DRIVING TO WORK I QUICKLY REALIZED THAT NONE OF MY INSTRUMENTS WERE RESPONDING. NO SPEED, NO GAS GAUGE, NOTHING. THE TWO SHOPS THAT I CALLED SAID THAT THEY HAVE ALSO EXPERIENCED PROBLEMS WITH THE CADILLAC SRX INSTRUMENT PANEL AS WELL AS SEVERAL OTHER GM PRODUCTS FROM THAT SAME YEAR. *TR

TOUCH SCREEN BECAME INOPERABLE; FIRST THE FAN STARTED NOT WORKING TO DEFROST THE WINDOW INTERMITTENTLY, THEN THE CHOICE OF VENTING STOPPED WORKING, THEN THE RADIO. REPAIR: DEALERSHIP REPLACED TOUCH SCREEN (F-CONTROL) COSTING US $1507.72. ...SUBMITTED AS I SEE YOU ARE REVIEWING SAME ISSUE IN TESLAS. *TR

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEAD LIGHTS ACTIVATED, THE ILLUMINATION WAS VERY DIM WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING CADILLAC LOCATED AT 1700 W. EVANS ST, FLORENCE, SC 29501, WAS NOTIFIED AND ADVISED THE CONTACT THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY HEADLIGHT HAS CONSTANT CONDENSATION CAUSING THE BULB TO BURN OUT. SUCH POOR VISIBILITY I WAS FORCED TO LOWER HEADLIGHTS AND DRIVE WITH BRIGHTS ON JUST TO SEE THE LINES ON THE ROAD. I DO EVERYTHING I CAN TO AVOID DRIVING AT NIGHT. MY SON WILL VISIT ME EVERY OTHER WEEK AND PUT A HAIR DRYER ON IT TO REMOVE THE MOISTURE. *TR

LOW BEAM HEADLIGHTS TO DIM. UNABLE TO SEE AT NIGHT. THIS IS A VEHICLE SAFETY ISSUE. ALMOST RAN A PEDESTRIAN OVER DUE TO NOT BEING ABLE TO SEE HIM CROSSING THE ROAD. *TR