2016 CADILLAC SRX Complaints
View complaints related to 2016 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2016 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 CADILLAC SRX- MARQUETTE, MI
REMOTE START DOES NOT FUNCTION PROPERLY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 3 YEARS. DEALER UNABLE TO OFFER ANY SOLUTIONS.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- SEBASTIAN, FL
DIM LIGHTS ARE NOT SUFFICIENT TO SEE TO DRIVE AT NIGHT. IT IS A VERY DANGEROUS SITUATION. WE HAVE TO USE THE HIGH BEAM IN ORDER TO SEE ANYTHING IN THE ROAD AND PUT ON DIM WHEN CARS ARE APPROACHING . THIS SITUATION SHOULD BE A RECALL FROM GENERAL MOTORS. THIS HAS NOT BEEN PROPERLY ADDRESSED. TALKING WITH OTHER OWNERS THE COMPLAINT IS ONGOING AND RESULTS IN COSTLY REPAIRS WITHOUT GOOD RESULTS.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- PALATKA, FL
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. FIELDS CADILLAC ST. AUGUSTINE (904-823-3000, LOCATED AT 375 OUTLET MALL BLVD, ST. AUGUSTINE, FL 32084) WAS CONTACTED BY PHONE AND STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CADILLAC SRX- GRANDVIEW, MO
I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT SHOULDER, HEAD, NECK AND BACK.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- SAN ANTONIO, TX
I WAS SITTING AT A TRAFFIC LIGHT STATIONARY ON A CITY STREET WITH A STEEP HILL. I HAD MY FOOT ON THE BREAK WAITING FOR THE LIGHT TO TURN GREEN. MY BREAKS STARTED TO VIBRATE AND THEN WENT OUT COMPLETELY AND I ROLLED BACK INTO THE CAR BEHIND ME.
Source: NHTSA WEB SITE -
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2016 CADILLAC SRX- LUCEDALE, MS
THE LIGHTS HAVE BEEN SO DIM SINCE THE DAY THAT I BOUGHT THE CAR IN MARCH 2019. I SPOKE TO CADILLAC AFTER I NOTICED THE ISSUE AND THEY SAID THAT THERE WAS AN ISSUE THAT THEY WERE AWARE OF BUT THAT THE RECALL WAS ONLY 90 DAYS. SHE SAID THAT GENERAL MOTORS WOULD PAY $700 OF THE PURCHASE OF A NEW LIGHT CASING $1600 BUT CADILLAC STATED THAT THE LIGHTING IS A BAD PRODUCT NOT ANY FAULT OF THE OWNER SO THE MANUFACTURER SHOULD COVER THE WHOLE COST TO THE OWNER OF EVERY SRX OF THIS MODEL. THIS IS A HUGE SAFETY CONCERN. ITS SO VERY DANGEROUS. PLEASE HELP. THERE ARE SEVERAL WEBSITES BACKING UP THE ISSUE WITH THESE HEADLIGHTS. LAWSUITS AND SO FORTH. PLEASE HOLD GM RESPONSIBLE FOR PUTTING VEHICLES ON THE ROAD WITH KNOWN ISSUES AND NOT TAKING RESPONSIBILITY TO FIX IT.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- NEW BEDFORD, MA
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. WHILE DRIVING 40 MPH, THE HEADLIGHTS SWITCHED FROM HIGH TO LOW BEAMS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CADILLAC SRX- WESTON, FL
EXTERIOR LIGHTING, LOW BEAM HEADLIGHTS, ARE TOO DIM TO DRIVE AT NIGHT. DANGEROUS HAZARD
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- BATON ROUGE, LA
SINCE THE BEGINNING OF THE YEAR. THE HEADLIGHTS ON MY VEHICLE HAVE BEGUN GETTING DIMMER AND DIMMER. NONE OF THE HEADLIGHTS HAVE BLOWN OUT BUT ITS VERY DIFFICULT TO SEE AT NIGHT.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- LAKESIDE, CA
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE CLUNKING NOISE COMING FROM THE TRANSMISSION. THE DEALER (HOEHN BUICK GMC CADILLAC, 5334 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 884-2793) INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE DRIVE LINE GEARS. THE DEALER STATED THAT TWO OF THE GEARS MAY NOT HAVE ENOUGH CLEARANCE, WHICH COULD BE THE CAUSE OF THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS TO FOLLOW-UP WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE