2013 CADILLAC SRX Complaints

THE PASSENGER HEADLAMP IN MY 2013 CADILLAC SRX IS COMPLETELY OUT DUE TO CONDENSED MOISTURE BUILD UP CAUSING ITS COMPONENTS TO DEFECT. NOW MY CAR BECOMES VERY UNSAFE TO DRIVE AT NIGHT AND ACCORDING TO PRIOR RECENTS COMPLAINTS AND LAWSUITS, IT SEEMS LIKE THAT'S AN ISSUE GM IS CURRENTLY AWARE OF BUT FAILED TO ADDRESS AND IT'S COSTING CONSUMERS THOUSANDS OF DOLLARS. I TOOK MY CAR TO THE MECHANIC TO HAVE THE HEADLIGHT REPLACED, BUT WAS TOLD THE ISSUE ISN'T WITH THE ACTUAL BULB BUT RATHER ITS COMPONENT. HE ALSO SENT ME A LINK OF OTHER ALLEGED OWNERS FACING THE SAME ISSUES AND STILL GM IS DENYING THE ISSUE. I CALLED UP GM AND WAS TOLD THEY'RE NOTHING THEY COULD DO ABOUT IT. NOW I'M STUCK WITH THE CAR AND SO AFRAID TO DRIVE IT AT NIGHT CAUSE IT'S VERY DANGEROUS PUTTING MY LIFE AND OTHERS AT RISK. PLEASE HELP!!!!!

2013 CADILLAC SRX. CONSUMER WRITES IN REGARD TO SAFETY ISSUE CONCERNING WIDESPREAD MANUFACTURER DEFECT THAT CAUSES LITTLE TO NO LIGHT TO BE EMITTED FROM HEADLAMP. THE HEADLIGHT CASE ACCUMULATES MOISTURE UNTIL NO LIGHT IS EMITTED. *AS *JS

DIM HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SEE THE ROAD! MUST USE BRIGHTS AT ALL TIME

THE HEADLIGHTS ON MY 2013 CADILLAC SRX ARE SO DIM THAT I CANNOT DRIVE IT AT NIGHT. THIS IS AN INHERENT DEFECT WITH THIS VEHICLE(2010-15) THAT MOST OWNERS ARE EXPERIENCING. APPARENTLY THE HEADLIGHT ASSEMBLIES ARE DEFECTIVE CAUSING MOISTURE TO ENTER THE HEADLIGHTS. REPAIRS ARE AROUND $2,500 AND CADILLAC REFUSES TO REMEDY THE SITUATION OR RECALL THE CARS. THIS IS VERY DANGEROUS. I CANNOT DRIVE THIS CAR AT NIGHT WITHOUT USING MY BRIGHTS.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING AFTER DUSK, THE HEADLAMPS ILLUMINATED THE ROADWAY INADEQUATELY. THE CONTACT STATED THAT THE HEADLAMPS WERE EXTREMELY DIM. KING O'ROURKE BUICK GMC (756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 11787, (631) 240-0639) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT CALIFORNIA AND FLORIDA RESIDENTS WERE REIMBURSED FOR REPLACING THE HEADLAMPS IN FULL DUE TO LITIGATION; HOWEVER, OTHER STATES DID NOT FARE AS WELL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN IT SHOULD HAVE ACCELERATED. ALSO, WHEN THE VEHICLE SLOWED DOWN, THERE WAS A HARD DOWNSHIFT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATING WHEN DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE NEEDED EXTRA DISTANCE TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,942.

HEADLIGHTS ARE VERY DIM FOR LOW BEAMS! I MUST RUN W/ HIGH BEAMS AT ALL TIMES AT NIGHT FOR ANY LIGHT. I WAS ADVISED THAT THE SEALS FOR THE LIGHT ASSEMBLIES LET MOISTURE IN AND BOTH HEADLIGHTS NEED TO BE REPLACED FOR OVER $1200. THIS IS A KNOW ISSUE AND NEEDS TO BE LOOKED INTO FOR SAFETY.

LOW BEAM HEADLIGHTS ARE VERY DIM NIGHT DRIVING IS VERY DANGEROUS. REPLACED BULBS WITH LITTLE OR NO RESULTS. THIS IS A COMMON PROBLEM THAT CADILLAC WILL NOT ADDRESS. THE REFLECTORS IN HEADLIGHT ASSEMBLY ARE DEFECTIVE.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO HESITATE. IN 2018, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V212000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSITION CODE WAS SHOWING. THE VEHICLE WAS TAKEN TO BUD DAVIS CADILLAC INC. (LOCATED AT 5433 POPLAR AVE, MEMPHIS, TN 38119, (901) 881-0177) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO LAG. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.