2014 CADILLAC SRX Complaints

MY CUE SCREEN IS NO LONGER FUNCTIONING. 1) BACK UP CAMERA IS NO LONGER VISIBLE WHEN PARKING MY CAR. 2) GPS IS NO LONGER AVAILABLE BECAUSE I CANNOT GET INTO THE SYSTEM, I HAVE TO USE MY CELL PHONE FOR GPS ON THE HIGHWAY MAKING IT UNSAFE DUE TO THE SUPER SMALL SCREEN INSTEAD OF THE LARGE CUE SCREEN IN THE CADILLAC SRX I PURCHASED. 3) YOU CAN NO LONGER PAIR YOUR CELL PHONE WITH THE BLUETOOTH IN THE CADILLAC, BECAUSE THE TOUCH SCREEN WILL NOT FUNCTION. THIS MAKES MY VEHICLE NO LONGER HANDSFREE. 4) RADIO STATIONS AND XM NO LONGER AVAILABLE AND OTHER OPTIONS.

WHEN IT RAINS IT CAUSE WATER TO COLLECT IN THE SPARE TIRE COMPARTMENT WHERE THE MODULE FOR THE LIFTGATE IS HOUSED. WHICH CAUSE THE CAR TO THINK IT'S BEEN STOLEN AND MAKES THE DASHBOARD AND SAFETY FEATURES DISABLE. IT ALSO MAKE THE CAR DON'T WANT TO TURN OFF AND IT RANDOMLY TURNS ON IF THE KEY IS NEAR BY. IT'S A KNOWN ISSUE WITH THE CADILLAC SRX THAT CADILLAC REFUSE TO FIX OUT OF GOOD FAITH FOR ITS CUSTOMERS. IF THE MODULE GET WET YOU CAN SAY GOODBYE TO ANTILOCK BRAKES , TRACTION'S CONTROL ,AIRBAGS ,AND A HOST OF OTHER FEATURES TILL IT DRY OUT.

DUE TO COVID-19, I WAS NOT DRIVING AT NIGHT. RECENTLY, I NEEDED TO GO OUT IN THE EARLY EVENING AND REALIZED MY HEADLIGHTS WERE EXTREMELY DIM AND AT TIMES THERE ARE NO LIGHTS AT ALL. THIS IS EXTREMELY DANGEROUS!. NOW, I CANNOT DRIVE MY VEHICLE AT NIGHT. CADILLAC IS AWARE OF THE PROBLEM BECAUSE THEY ISSUED A LETTER AND SAID THAT THERE IS AN ISSUE WHICH POSSIBLY CAN OCCUR IN THE FUTURE AND PROVIDED A DEADLINE DATE. AT THE TIME I RECEIVED THE LETTER, MY CAR WAS FINE HOWEVER THE DEADLINE HAS PASSED, THE SERVICE DEPARTMENT WHERE I TAKE MY CAR FOR REPAIRS SAID TO CALL CADILLAC TO EXTEND THE DEADLINE DATE. I WAS SHOCK TO FIND OUT THAT CADILLAC WITL NOT EXTEND THE DEADLINE DATE NOR WILL MY $3200 EXTENDED WARRANTY COVER THE $1600+ REPAIRS EITHER. RECALL IS NECESSARY!

UNABLE TO DRIVE AT NIGHT DUE TO VERY LOW LIGHT OUTPUT. LIKE DRIVING WITH NO LIGHTS OR WITH PARK LIGHTS. HAD NEW LIGHTS INSTALLED, BUT STILL VERY LOW LIGHTING. WORSE IF IT IS RAINING. CAN'T SEE 2 FOOT IN FRONT OF YOU UNLESS YOU HAVE THE HIGH BEAM ON. RURAL DRIVING, LIVE IN COUNTRY.

DRIVERS SIDE MIRROR DELAMINATED. CAR HAS EXACTLY 46663 MILES ON IT AND IS GARAGE KEPT. CADILLAC SAYS SORRY IT'S OUT OF WARRANTY AND WANTS ALMOST $500 TO REPLACE THIS SAFETY RELATED ITEM.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM AND CREATED A VISIBILITY HAZARD. THE VEHICLE WAS TAKEN TO DUNCAN FAMILY AUTOMOTIVE GROUP (269 S ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

I PURCHASED A 2014 CADILLAC SRX AND BEGAN HAVING PROBLEMS WITH THE TRANSMISSION 7 MONTHS LATER. I WAS EXPERIENCING HARD SHIFT CHANGES CONSTANTLY WHILE DRIVING, TO THE POINT WHERE I ALMOST CAUSED AN ACCIDENT. I TOOK THE CAR TO THE DEALER 5 TIMES FOR A DIAGNOSTIC REVIEW. OCCORDING TO THEM THEY DID NOT FIND ANYTHING WRONG WITH THE CAR UNTIL I DROVE IT THERE AND PHYSICALLY REQUESTED A MANAGER TO COME OUT AND DRIVE THE VEHICLE WITH ME. THEN AND ONLY THEN THEY ADMITTED SOMETHING WAS WRONG WITH THE CAR, THEY KEPT IT FOR 2 WEEKS AND CLAIMED THEY PERFORMED A COMPLETE TRANSMISSION OVERHAUL. I TOOK THE CAR HOME AND 5 WEEKS LATER I WAS BACK AT THE DEALERSHIP WITH THE SAME PROBLEM, THIS TIME WORST THAN THE 1ST TIME. BY THEN MY WARRANTY HAD EXPIRED, THEY DID NOT WANT TO GUARANTEE THEIR REPAIR AND THEY WANTED ME TO PAY ALMOST 3,000 DOLLARS FOR TRANSMISSION REPAIR THEY CLAIMED TO HAVE DONE. MY OTHER ISSUE IS WITH THE CUE, IT CRACKED WHILE THE CAR WAS AT THE DEALERSHIP AND WAS TOLD I NEEDED TO PAY 1,500 DOLLARS TO FIX. SECOND TIME I HAD AN ISSUE WITH IT. THIS MODEL HAS SO MANY ISSUES IT DEFINITELY SHOULD BE RECALLED BEFORE SOMEONE DIES ON THE ROAD FROM A FAULTY TRANSMISSION AND CUES THAT CAN BE DANGEROUS BECAUSE YOU HAVER TO USE YOUR CELL PHONE FOR NAVIGATION.

THE LOW BEAM HEADLIGHTS ARE SO DIM I CAN NOT SEE MORE THAN 2 FEET ON FROMT OF ME. THIS ISSUE IS APPARENTLY CAUSE BY FAULTY CASING ON THE HEADLIGHTS ON 2010-2016 SRX CADILLACS AND GM IS NOT TAKING OWNERSHIP FOR THIS MISTAKE. MY BEHICKE CANNOT BE DRIVEN AT NIGHT WITHOUT THE HIGH BEAMS ON. WE NOTICED THE ISSUE WHILE DRIVING DOWN THE INTERSTATE IN IT FOR THE FIRST TIME AT NIGHT. THERE IS ALREADY A CLASS ACTION LAWSUIT BECAUSE THIS IS A COMMON PROBLEM.

THE LOW BEAM HEADLIGHTS WILL NOT EVEN LIGHT UP THE ROAD VERY WELL AND CAUSES A SAFETY HAZARD. I SEARCHED THE WEB TO SEE IF ANYONE ELSE WAS HAVING THIS PROBLEM AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM DUE TO MOISTURE GETTING IN THE HEADLIGHTS. THEY ARE SAYING IT'S CAUSED BY A MANUFACTURER ERROR WITH 2010-2016 CADILLAC STX'S.

THE BACKUP MONITOR TOUCHSCREEN CRACKED INTO A SPIDERWEB EFFECT. I DON'T KNOW WHY BUT WAS SUDDENLY LIKE THAT AND HAS GOTTEN WORSE. *TR