2012 CADILLAC SRX Complaints

2 TIMES IN PAST WEEK MY CAR SLID ON ICE & WATER THEN AFTER BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR, NEXT DAY WORKED AGAIN, ABOUT 1-2 WEEKS BETWEEN INCIDENTS, 1 TIME WAS APPROACHING A STOP LIGHT & SLID ON WET STEEL PLATE, NEXT WAS THIS MORNING I SLID ON ICE SLOWING DOWN ON FFX CO PKWY GETTING ON RAMP FOR I66

LOW BEAM HEADLIGHTS ARE TERRIBLE. THEY ARE TOO DIM TO DRIVE AT NIGHT. IT SEEMS LIKE THERE ARE NO LIGHTS ON AT ALL.

HEADLIGHTS HAVE BECOME SO DIM THAT THEY ARE NOT USABLE TO DRIVE. WHEN DRIVING AT NIGHT I MUST USE MY BRIGHTS TO SEE THE ROAD IN FRONT OF ME. CHANGING THE BULBS DID NOT MAKE A DIFFERENCE.

AT FIRST, AFTER HAVING TO PRESS HARD ON THE BRAKES WHILE DRIVING IN TRAFFIC, THE BRAKE PETAL WILL SINK TO THE FLOOR ANYTIME THE VEHICLE NEEDS TO BRAKE AFTERWARDS.THIS WOULD GO AWAY AFTER 8 HOURS OR SO. RECENTLY, THE VEHICLE DOES WHILE DRIVING IF IT GOES OVER A SPEED BUMP, POT HOLE, OR SOMETIMES FOR NO REASON AT ALL. THE PETAL SINKING WHILE BRAKING NOW LAST FOR SEVERAL DAYS UP TO WEEKS. IT IS EXTREMELY DANGEROUS AS ONE DOESN'T KNOW HOW MUCH PRESSURE IS NEED TO STOP AT ANY GIVEN TIME. I HAVE TAKEN IT TO THE SHOP AND NOTHING HAS BEEN FOUND TO BE WRONG. BRAKES HAVE BEEN BLED, ROTORS AND PADS CHANGED AND THE CAR STILL DOES IT AT RANDOM TIMES.

I PURCHASED MY 2012 CADILLAC SRX4 NEW WITH AN EXTENDED WARRANTY. ONE MONTH AFTER MY EXTENDED WARRANTY RAN OUT THE BRAKES STARTED GOING TO THE FLOOR AND I CAN BARELY STOP THE VEHICLE. SHOULD A CAR PULL OUT IN FRONT OF ME OR GOD FORBID A CHILD, I WOULD NOT BE ABLE TO STOP MY CAR IN TIME TO AVOID AND ACCIDENT. I TOOK MY VEHICLE INTO HUBER CADILLAC IN OMAHA, NE ON 10/14/2019 AS MY BRAKE PEDAL ONCE AGAIN WENT TO THE FLOOR MAKING WHAT SOUNDS LIKE A RUSHING OR AIR SOUND. THIS HAPPENED FOR SEVERAL MILES EVERY TIME I HAD TO COME TO A STOP. THEY COULD NOT DIAGNOSE A PROBLEM. THEY STATED THAT THEY ALSO DROVE THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. SHE, BEV BURGESS, ALSO ADVISED ME THAT SHE HAD NEVER HEARD OF THIS PROBLEM AND THAT CADILLAC HAD NO BULLETINS PERTAINING TO ANY BRAKE PEDAL ISSUES. I WOULD SUGGEST THAT YOU READ THE INTERNET AS THERE ARE AT LEAST 100 PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND SEVERAL WHO HAD CAR ACCIDENTS DUE TO THE ISSUE. SINCE HAVING MY CAR INTO THE DEALER TRYING TO HAVE IT FIXED, THIS PROBLEM HAS OCCURRED THREE MORE TIMES. THIS IS NOT AN ACCEPTABLE SOLUTION TO ALLOW PEOPLE TO DRIVE YOUR VEHICLES THAT COULD AND HAVE CAUSED ACCIDENTS TO NO FAULT OF OUR OWN. I HAVE DONE ALL REQUIRED MAINTENANCE TO MY VEHICLE AND FEEL AS THOUGH I HAVE DONE MY DUE DILIGENT. I CANNOT SAY AS MUCH FOR CADILLAC. I AM EXTREMELY DISAPPOINTED.

WHEN DRIVING AT NIGHT USING THE LOW BEAMS YOU CANT SEE ANYTHING, IT LIKE NOT EVEN HAVING THEM ON. REPLACED BULBS STILL THE SAME.

HED LIGHTS HAVE BEEN OUT FOR PAST MONTHS I HAVE REPLACED LIGHT BULBS OFTEN I'M SCARED TO LOSE LIGHT .HAD LIGHT HAVING WATER MOIST.

LOW BEAMS ARE TOO DIM AND HAVE MOISTURE BUILD UP AND HAVE TO USE HIGH BEAMS TO DRIVE SAFLEY AT NIGHT

THE HEADLIGHTS ON MY 2012 CADILLAC SRX ARE EXTREMELY DIM AND THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. THIS IS THE SAME ISSUE THAT OTHER DRIVERS THROUGHOUT THE U.S. HAVE EXPERIENCED WITH THIS MAKE AND MODEL CAR. SEE HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2019/CADILLAC-SRX-HEADLIGHT-RECALL-LAWSUIT.SHTML. I CURRENTLY HAVE THE CAR IN FOR SERVICE AND WAS QUOTED $1700 TO REPLACE BOTH HEADLIGHT ASSEMBLIES, WHICH I HAVE RELUCTANTLY AGREED TO PAY SINCE I HAVE NO OTHER ALTERNATIVE. I DO NOT UNDERSTAND WHY GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM SINCE IT IS A SERIOUS SAFETY ISSUE WHEN DRIVING AT NIGHT. FORTUNATELY, I HAVE 2 VEHICLES SO I TRY TO AVOID DRIVING THE CADILLAC SRX AT NIGHT.

I ABSOLUTELY CAN NOT DRIVE MY SRX AT NIGHT THE DIM HEADLIGHTS ARE SO DIM THAT I QUESTION WHETHER THEY ARE EVEN ON IT IS A SAFETY HAZARD NOT ONLY FOR ME AND MY FAMILY BUT ALSO THE OTHERS ON THE ROAD THIS NEEDS TO BE FIXED