2011 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT FAILED. THE HEADLIGHT BULB WAS REPLACED SEVERAL TIMES BY CLASSIC CADILLAC OF MONTGOMERY (833 EASTERN BYPASS, MONTGOMERY, AL 36117, (334) 625-1813); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE DRIVER'S SIDE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED BECAUSE IT HAD MOISTURE INSIDE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, 973-200-6342) WHERE IT WAS DETERMINED THAT THE COLLECTOR RING AND HUB NEEDED TO BE CLEANED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO A MANUFACTURER COMMUNICATION NHTSA ID NUMBER: 10080901 (SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC). THE VEHICLE HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTRIBUTE TOWARDS THE COST OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *BF CONSUMER STATED ENTIRE "HUB" ASSEMBLY WAS REPLACED.*JB

BRAKES GOES TO THE FLOOR WHEN DRIVING. COULD NOT STOP.HAD TO PUMP BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. HAS HAPPENED MORE THAN ONCE WHEN DRIVING ON THE STREET. HIT A BUMP IN THE ROAD, BRAKES WENT TO THE FLOOR. THIS CONCERN HAS BEEN REPORTED TO CADILLAC GM. RESEARCHED ISSUE AND OTHER OWNERS HAVE THE SAME SAFETY ISSUE.

MY CADILLAC 2011 HEADLIGHTS WHEN DIM. FIRST I CHANGED THE LIGHT BULBS THINKING THAT THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I THEN TOOK MY CAR INTO THE DEALER TO CHECK TO SEE WHY THE LIGHT BULBS DID NOT FIX THE PROBLEM. THEY IN TURN TOLD ME THAT I WOULD HAVE TO REPLACE THE ENTIRE HEADLIGHT IN ORDER FIX THE DIM LIGHTS. I WAS ALSO TOLD THAT THE LIGHTS GOING DIM ON THE CADILLAC SRX IS A FLAW IN THE SYSTEM.THIS IS AN UNSAFE CONDITION WHEREAS YOU WILL NEED TO DRIVE WITH YOUR HIGH BEAMS UNTIL THE LIGHT UNIT IS REPLACED AS YOU CAN BARELY SEE IN FRONT OF YOU.

I NOTICED ALL OF A SUDDEN I COULD NOT SEE THE ROAD, SWITCHED TO THE HIGH BEAM THAT'S FINE NOW BACK TO LOW BEAM IT'S LIKE I TURNED OFF THE LIGHTS,MY LIGHTS ARE ON BUT NOT BRIGHT AT ALL, DRIVING WITH HIGH BEAM MUCH AS POSSIBLE HWY & CITY.

LOW BEAM HEADLIGHTS HAVE DIMMED TO THE POINT OF NOT FEELING SAFE TO DRIVE AT NIGHT.

THE LOW BEAM HEADLIGHTS NO LONGER WORK, MAKING VISIBILITY POOR WHILE DRIVING AT NIGHT, SO LOW IT MAKES SEEING ANYTHING IN FRONT OF THE VEHICLE DIFFICULT AND MAY CAUSE AN ACCIDENT. THEY WERE WORKING AND ONE DAY WHILE DRIVING HOME FROM MY OFFICE I NOTICED THEY WERE NO LONGER WORKING, IT WAS DARK IN FRONT OF THE CAR. I CHECKED THE LIGHTS, THEY WERE ON, HOWEVER, THE LOW BEAMS WERE NO LONGER OPERATING.

THE LOW BEAMS ON MY SUV WENT COMPLETELY OUT AS I WAS DRIVING EARLY ONE MORNING OUT OF MY NEIGHBORHOOD! I NOTICED THAT IT WAS UNUSUALLY DARK AND THOUGHT THAT A STREET LIGHT WAS OUT, BUT I SOON DISCOVERED THAT IT WAS MY HEADLIGHTS THAT WERE NOT WORKING. I AM UNABLE TO DRIVE MY CAR AT NIGHT OR BEFORE THE SUN COMES UP BECAUSE I HAVE NO LIGHTS. I CAN ONLY USE THE HIGH BEAMS. I NEED TO BE ABLE TO DRIVE MY CAR WHEN IT'S DARK. THIS IS A SERIOUS PROBLEM AND THE GM SHOULD DO A RECALL TO REPAIR THIS DEFECT AT COST TO THE CONSUMER BECAUSE THEY ARE TOTALLY AWARE OF THIS ISSUE AND HAVE BEEN FOR YEARS. THERE IS AN ISSUE WITH THE SEALANT AND IT'S ALLOWING MOISTURE TO GET INSIDE OF THE HEADLIGHTS CAUSING THE LIGHTS TO GO OUT.

I NOTICED THAT ONLY MY DRIVERS SIDE HEADLIGHT WAS NOT WORKING. AFTER INVESTIGATING I LEARNED THAT THERE HAS BEEN 2 CLASS ACTION LAWSUITS FILED AND WON AGAINST THE MANUFACTURER IN FLORIDA AND CALIFORNIA. THIS IS DUE TO CONDENSATION CAUSING THE LOW BEAM LIGHT TO FAIL. I TOOK THE HEADLIGHTS OUT AND PUT THE BULB FROM THE DRIVERS SIDE INTO THE PASSENGER SIDE AND IT WORKS. THIS IS CONSISTENT WITH THE COMPLAINTS FROM THE LAWSUITS. THERE ARE WAY TOO MANY COMPLAINTS ABOUT THIS CAUSING HEADLIGHTS TO FAIL IN RAINY CONDITIONS. THAT IS THE WORST TIME FOR HEADLIGHTS TO FAIL. THERE ARE ENOUGH COMPLAINTS THAT A RECALL SHOULD BE DONE.

HEAD LIGHTS ARE DIM AT NIGHT WHILE DRIVING YOU CAN'T SEE VERY FAR AHEAD WHICH MAKES IT DANGEROUS TO DRIVE AT NIGHT. YOU HAVE TO USE HIGH BEAM TO BE ABLE TO SEE. WE HAVE REPLACED THE LIGHTS AND IT'S NOT ANY DIFFERENT. IT'S SCARY DRIVING AT NIGHT. SOMETHING NEEDS TO BE DONE. I'M SURPRISED THERE AREN'T MORE ACCIDENTS.