2014 CADILLAC SRX Complaints

THE DIM HEADLIGHTS ON THE CAR ARE AWFUL YOU CAN HARDLY SEE ANYTHING AT NIGHT, YOU CAN FORGET ABOUT DRIVING AT NIGHT WHEN IT IS RAINING YOU CANNOT SEE ANYTHING AT ALL. WHEN YOU DIM YOUR HEADLIGHTS IT IS LIKE YOU TURNED OFF THE LIGHTS. WHAT IS REALLY BAD IS WHEN YOU HAVE PAID ALOT FOR THIS CAR AND YOU DON'T EVEN FEEL SAFE DRIVING THIS CAR AT ALL. MY HUSBAND AND I HAVE TOLD OUR CHILDREN IF SOMETHING EVER HAPPENS TO US IN THIS CAR AT NIGHT FOR THEM TO BE SURE TO SUE CADILLAC BECAUSE THEY WILL BE RESPONSIBLE FOR WHAT EVER HAPPENS TO US. THANK YOU!!!

MOISTURE GETS IN LIGHTS CAUSING LIGHT TO NOT WORK PROPERLY. LIGHT DIMNESS CAUSING LOW VISIBILITY AND CAUSE ME TO WRECK MY CAR.

CONDENSATION AND WATER WERE LEAKING INTO THE HEADLAMP ASSEMBLY. I BROUGHT MY VEHICLE TO A CADILLAC SERVICE CENTER FOR EVALUATION. THEY RETURNED THE VEHICLE WITH A QUOTE FOR $2500 TO REPLACE THE HEADLAMP ENCLOSURES. HOWEVER, IF I CANNOT AFFORD REPAIRS AND I CHOOSE TO FORGO REPLACEMENT, THE HEADLIGHTS WILL EVENTUALLY SHORT OUT. THIS ISSUE IS MORE THAN A COSMETIC ISSUE. THE SEALS ON THE HEADLAMP ENCLOSURE ARE DEFECTIVE AND ALLOW WATER TO ENTER THE HEADLIGHTS. THE CONDENSATION DIMS THE HEADLIGHT QUALITY AT NIGHT, MAKING NIGHT-DRIVING VERY DANGEROUS. CADILLAC SAID THE $2500 WOULD ONLY COVER REPLACEMENT WITH THE SAME DEFECTIVE PART, SO I MAY NEED TO HAVE MY CAR REPAIRED AGAIN IN THE FUTURE. THE HEADLIGHTS SHOULD HAVE BEEN RECALLED LONG AGO. NIGHTTIME DRIVING IS HAZARDOUS WITHOUT FULLY FUNCTIONAL HEADLIGHTS.

THE LOW BEAMS ARE HORRIBLE. AT AROUND 60,000 MILES THE LOW BEAMS STARTED TO FADE DOWN. CAN'T SEE AT NIGHT UNLESS MY HIGH BEAMS ARE ON. DEALERSHIP WANTS 1800$ TO FIX. I TRIED REPLACING BULBS LOOKED LIKE IT WOULD WORK AT LEAST TEMPORARILY UNTIL THEY BOTH BLEW OUT COMPLETELY WITHIN 10 MIN OF DRIVING. CADILLAC SHOULD FIX THIS IMMEDIATELY THIS IS A DANGER TO EVERYONE ON THE ROAD.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT DUSK OR DAWN, THE LOW BEAM HEADLAMP WAS INADEQUATE FOR SAFE VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HUBBARD'S CADILLAC/GMC (901 W. BROADWAY ST. MONTICELLO IN) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

MY HEADLIGHTS ARE EXTREMELY DIM. I WENT AND HAD NEW LIGHTS PUT IN WITH LITTLE TO NO IMPROVEMENT. AFTER DOING MY RESEARCH, I NOTICED THAT THIS IS A KNOWN ISSUE FOR CADILLAC SRX 2010-2015. I BROUGHT MY CAR INTO CADILLAC AND THEY SAID IT WAS $2,100 TO FIX IT. IT'S ALMOST AS IF THERE ARE NO LIGHTS ON WITH MY NEW HEADLIGHTS IN THERE. CADILLAC SHOULD BE REPLACING THE ASSEMBLY AS THIS IS A KNOWN ISSUE AND A HUGE SAFETY CONCERN. ONCOMING TRAFFIC IS BLINDING AND I CANNOT SEE THE LINES. MY ONLY OPTION IS TO TURN ON MY BRIGHTS WHICH IS UNSAFE FOR THE ONCOMING TRAFFIC

WHEN THE LIGHTS ARE ON DIM, YOU CANNOT SEE THE ROAD AT ALL. IT'S LIKE YOU ARE NOT DRIVING WITH ANY LIGHTS ON AT ALL. AFTER ONLY HAVING MY CAR 5 DAYS, I HAVE RUN OFF THE ROAD TWICE, HAD TWO PEOPLE PULL OUT IN FRONT OF ME BECAUSE THEY DID NOT SEE ME WITH LIGHTS ON DIM, AND ALMOST BEEN HIT ONCE. THIS IS A SERIOUS SAFETY ISSUES THAT MANY OWNERS ARE FACING. MY CHOICES TO DRIVE MY CAR AT TIME IS TO ONLY USE THE HIGH BEAMS WHICH BLINDS OTHER DRIVERS, RISK NOT BEING ABLE TO SEE, OR HAVE AFTERMARKET HEADLAMPS INSTALLED. CHANGING THE LIGHT BULB DID NOT WORK.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THE FRONT PASSENGER SIDE HEADLAMP WAS CORRODED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO HAVE THE HEADLAMP BULB REPLACED. THE FAILURE RECURRED. THE CONTACT CALLED LOCAL DEALER CADILLAC OF SOUTH CHARLOTTE LOCATED AT 10725 PINEVILLE RD, PINEVILLE, NC 28134 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 69,000. *BF*JB

HEADLIGHTS ARE SO DIM AT NIGHT ON LOW BEAM YOU CANNOT SEE TO DRIVE AND FROM WHAT I HAVE READ THERE ARE MANY MANY OWNERS WITH THE SAME PROBLEM AND IT IS NOT BEING ADDRESSED BY GENERAL MOTORS

LOW BEAM HEADLIGHTS HAVE BECOME SO DIM, THAT DRIVING AT NIGHT HAS BECOME A DANGEROUS TASK. HEADLIGHTS ARE SO DIM THAT IF FEELS AS IF ONLY PARKING LIGHTS ARE ON, CAUSING ME TO DRIVE WITH HIGH BEAMS ON ALL THE TIME. HEADLIGHT LENS DOES NOT APPEAR TO BE YELLOWED.