2015 CADILLAC SRX Complaints

MY HEADLIGHTS ARE TO DIM, UNABLE TO SEE WHEN I'M DRIVING IN THE STREETS AND HIGHWAYS. I HAVE TO SWITCH TO HIGH BEAM DUE TO MY SAFETY, BUT I'M DISTURBING OTHER CARS WHICH I CAN CAUSE THEM TO HAVE A ACCIDENT AS WELL. ALSO I CAN GET PULLED OVER BY A COP ANY MINUTE. I BEEN HAVING THIS PROBLEM SINCE DAY ONE WHEN I PURCHASE THE CAR OVER A YEAR AGO BUT I THOUGHT THIS WAS NORMAL ON THIS PARTICULAR CAR. PLUS I NEVER MADE IT A BIG DEAL DUE TO I HAD NO CHOICE TO CONTINUE DRIVING IT CAUSE I COULDN'T RETURN IT. SO WE JUST DECIDED TO USE THE CAR JUST DURING DAY TIME. BUT LATELY WE BE USING THE CAR DURING NIGHT TIME NOW IS BECOMING A PROBLEM.

CUE SYSTEM FAULTY AND INOPERABLE AND AFFECTS YOUR PERIPHERAL VISION AND DISTRACTS FROM DRIVING BECAUSE THE SYSTEM FLASHES. THEY ARE INSISTING THAT I HAVE TO SEND THE CORE BACK TO THE MANUFACTURER WHEN I HAVE TO PAY $1200 TO REPLACE IT, THEY WILL SEND IT BACK AND RESELL IT FOR A HIGHER PRICE AND I WANT TO KEEP THE UNIT FOR EVIDENCE.

THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT DUE TO INCREDIBLY DIM HEADLIGHTS THAT HAVE BECOME PROGRESSIVELY DIMMER OVERTIME. VISIBILITY AT NIGHT IS THE EQUIVALENT OF DRIVING WITH PARKING LIGHTS ON. TRAVELING ON ROADS WITH HIGHER SPEEDS INCREASES THE RISK AS IT'S IMPOSSIBLE NOT TO OVERDRIVE YOUR HEADLIGHTS. IF IT IS RAINING AT NIGHT, VISIBILITY IS REDUCED TO ALMOST ZERO. AFTER MUCH RESEARCH, IT APPEARS TO BE AN ONGOING PROBLEM FOR MANY OWNERS OF THIS MAKE/MODEL/YR. THE ENTIRE HEADLAMP HOUSING NEEDS TO BE RECALLED AS IT IS DEFECTIVE, MAKING THE VEHICLE UNSAFE TO OPERATE.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND WERE TOO DIM TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO WALDORF CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS BULB CONNECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

AFTER YEARS OF RISKING MY LIFE DRIVING WITH HEADLIGHTS(LOW BEAMS) DIMMER THAN MY TURN SIGNALS, I GAVE UP AND BOUGHT SOME AFTERMARKET HOUSINGS. I READ A LITTLE ONLINE, AND SOME PEOPLE SAID THE THE PROJECTOR BOWLS BURN UP. AFTER REPLACING THESE, I DECIDED TO OPEN UP THE FACTORY ONES. WHEN I GOT THEM OPENED, I FOUND THE PROJECTOR BOWL TO BE BURNT UP. IT IS RIDICULOUS THAT GM/CADILLAC WON'T RECALL THEM, EVEN WITH SO MANY REPORTS OF THE DIM LOW BEAMS REPORTED ALL OVER THE INTERNET(EVEN ON THIS NHTSA GOVERNMENT WEBSITE.) THIS NEEDS TO BE INVESTIGATED AND ACTION NEEDS TO BE TAKEN. IT'S NOT ACCEPTABLE FOR PEOPLE TO JUST HAVE TO DEAL WITH EITHER RISK GETTING IN A WRECK, RUNNING THEIR HIGH BEAMS 24/7 WHICH IS A SAFETY CONCERN FOR OTHER DRIVERS, OR TO SHELL OUT THE MONEY FOR AFTERMARKET HOUSINGS.

I HAVE BEEN COMPLAINING ABOUT THE LIGHTS BEING TOO DIM EVERY SINCE I PURCHASED THE CAR. I CAN HARDLY SEE AT NIGHT, WHICH IS VERY DANGEROUS AND IT NEEDS TO BE CORRECTED. MY SCREEN SHOWING THE INFORMATION ABOUT THE RADIO ETC. BLACKS OUT. IT HAS BEEN REPAIRED, I WAS TOLD BUT IT CONTINUES TO DO SO. I CANNOT END A CALL BY PRESSING THE BUTTON ON THE STEERING WHEEL. I HAVE ALSO COMPLAINED ABOUT THIS NUMEROUS TIMES. IT ALSO MAKES THIS WEIRD NOISE WHEN DRIVING ON THE HIGHWAY AFTER A FEW HOURS BUT THE DEALERSHIP CANNOT SEEM TO FIND THE PROBLEM. I HAVE BEEN HAVING ALL OF THESE ISSUES FOR QUITE SOME TIME. THE LIGHTS NEED TO BE REPLACED AT THE MANUFACTURES EXPENSE, SOMETHING NEEDS TO BE DONE ABOUT THE SCREEN GOING BLACK AS I HAVE BEEN COMPLAINING ABOUT THIS FOR A COUPLE OF YEARS NOW. THE NOISE FROM THE ENGINE HAS TO BE COMING FROM SOMETHING BUT NOBODY SEEMS TO HEAR IT WHEN I TAKE IT IN.

IN THE PAST MONTHS, WE HAVE NOTICED THAT IT SEEMED OUR HEADLIGHTS DID NOT SEEM LIKE THEY WERE ON WHEN DRIVING AT NIGHT. WE HAVE GOTTEN OUT OF OUR CAR NUMEROUS TIMES TO CHECK AND MAKE SURE THAT THE LIGHTS ARE ACTUALLY ON. MOST RECENTLY WHEN DRIVING ON A TWO LANE ROAD, THE HEADLIGHTS SEEMED TO FLASH AND THEN MAKE A NUMBER OF FLASHING ON AND OFF MOVEMENTS. BEING THAT THIS WAS A ROAD WITH NO OTHER LIGHTING AND OUR BRIGHT LIGHTS DID NOT COME ON, IT WAS VERY DANGEROUS. I COULD NOT SEE AHEAD OF ME AND IT WAS RAINING. THERE WERE CARS BEHIND ME AND I COULDN'T SEE THE ROAD AHEAD OF ME. MY HUSBAND TALKED TO A MECHANIC AND HE SAID THAT THERE HAS BEEN OTHER CADILLAC OWNERS WITH HEADLIGHT ISSUES. THIS NEEDS TO BE ADDRESSED AS IT COULD CAUSE A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT THE LOW BEAMS WERE TOO DIM TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER ORR CADILLAC GMC (400 TX-63 SPUR, LONGVIEW, TX 75601 (903) 757-6600) WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THAT THE REPAIRS WOULD BE OUT OF POCKET. THE FAILURE MILEAGE WAS APPROXIMATELY 66,076.

THE DIM HEAD LIGHTS ON MY VEHICLE ARE SO DIM THEY ARE UNUSABLE MAKING IT DIFFICULT TO EVEN DRIVE MY VEHICLE AT NIGHT OR IN THE RAIN.

THE FRONT HEADLIGHTS ARE VERY DIM WHERE IT LOOKS LIKE THE LIGHTS ARE OFF WHEN I AM DRIVING AT NIGHT. I MUST TURN ON THE BRIGHT LIGHTS TO SEE NORMALLY AT NIGHT WHEN WE DRIVE. I RECEIVED A RECALL NOTICE TO HAVE LIGHTS REPLACED AFTER WE PAY $800 A PIECE AT CADILLAC DEALER. I WAS ILL AND COULD NOT TAKE THE CAR IN TO HAVE THE ISSUE CORRECTED. AFTER MY SURGERY AND MY RECOVERY TIME I CALLED THE CADILLAC DEALER AND WAS TOLD THAT THE RECALL NOTICE HAD EXPIRED AND THEY COULD NOT HONOR IT! I BELIEVE THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE WITH NO TIME RESTRAINTS..