2010 CADILLAC SRX Complaints

View complaints related to 2010 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2010 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC SRX
    - Point Pleasant, NJ

    The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to Carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 SRX & other models. Is there anything you can do?

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Granite Falls, NC

    I had a headlight go out so I purchased new bulbs had both of them installed, low beams … and I still can’t see in the dark even after having my outside lamps detailed and cleaned. I have to drive with my high beams on in the dark. This needs to be a recall , something is not right with the lights on this vehicle. So Now I just try not to drive at night which is hard with the time.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Columbus, GA

    Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Vicco, KY

    The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing liftgate to open while operating the vehicle on open road

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - st helen, MI

    this car was recalled for a power steering hose in 2010 yet just last week it blow a hole in the line cost over $500 to fix i've had muti car in the last 40 years and never had this happen some had over 325,000 miles i don't know if dealer still has part the recall was for the crimping of the hose for pressure line also my girlfriend had same type of problem on her 2008 impala hose failed

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - ST AUGUSTINE, FL

    The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - East Lansing , MI

    The headlights are very dim and I cannot drive this vehicle at night due to safety. This problem comes back after replacement of headlight assembly.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Branson, MO

    The power steering system has leaked causing a fire I’ve checked all the hoses no leaks pumps intact

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Parkersburg, WV

    Our 2010 Cadillac SRX almost caused an accident. While climbing a hill reduced engine power warning on dash came on and suddenly engine power reduced so much car started rolling backwards into cars behind us.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Lancaster, PA

    After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening? It’s very scary, almost got in an accident for the brakes would not engage after hitting the pot hole at no more than 35 mph. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE