2011 CADILLAC SRX Complaints

This is the 3rd time this happens in the life of our Cadillac SRX great vehicle it’s been in the family for years although the brake pedal goes out or not responsive in an event of going over a high speed bump or some what deep pothole on the roadway at a speed about 35mph very dangerous when the first time it happened we lost brake power this is a know fact about this vehicle. The vehicle is not being moved as of right now because of this issue still exists. Others have similar issues with this vehicle and to my friends at GM this is NOT cool can you help ??

The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and left unintendedly. The contact stated that the several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V473000 (SUSPENSION). The failure mileage was unknown.

After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing since I purchased the car in 2012.

Unknown Transmission hesitation, causing vehicle to delay when pulling out in traffic. Vehicle also slips when driving at 2,000 rpm’s.

Trying to get recall performed but keep being refused. McGuires Chevrolet of Newton,N.J. won't perform recall because I did not buy it from them. Had Cadillac schedule another dealer, Johnson Cadillac to perform recall and they called the day before appointment to cancel. Said they did not have the parts or the alignment machine to perform recall. Why are dealers allowed to not perform a safety recall? Any General Motors dealer should be required to fix said vehicle.

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof fractured without impact. The fractured panoramic sunroof glass fell in on the contact. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,741.

The headlights dim and the cars can't be driven at night. It's a well documented issue.

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on me almost immediately. I had to physically force the hatch up! If it had been my wife it could have pinned her in and trapped her. This is a major issue it could kill a child! I know it is an older car but they should have built in a force safety switch to disable the hydraulics.

Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice now.