2014 CADILLAC SRX Complaints
View complaints related to 2014 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 CADILLAC SRX- CLAREMORE, OK
THE LOW BEAMS ARE SO BAD YOU CAN HARDLY SEE! I'VE ALMOST WRECKED SEVERAL TIMES AT NIGHT AND HIT SEVERAL CURBS DUE TO POOR LIGHTING! I REPLACED THE CURRENT BULBS WITH LED BULBS AND IT'S BETTER THAN IT WAS BUT STILL NOT VERY BRIGHT! I'VE SEEN SO MANY COMPLAINTS! SOMETHING NEEDS DONE BEFORE MORE PEOPLE HAVE ACCIDENTS!
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MONMOUTH BEACH, NJ
AFTER JUST A FEW YEARS OUR 2014 SRX HAD A HEADLIGHT PROBLEM ON THE DRIVER SIDE IT WAS THEM AND VERY LOW AND WAS REPLACED BY THE DEALER LUCKILY UNDER THE WARRANTY. THE PASSENGER SIDE WAS ALSO FAILING BUT NOT AS BADLY SO IT WAS NOT REPLACED. JUST A FEW MONTHS AFTER THE WARRANTY EXPIRED THE PASSENGER SIDE ALSO IS VERY DIM AND THE CAR CANNOT BE DRIVEN AT NIGHT. THIS IS OBVIOUSLY A MAJOR PROBLEM AND GM IS NOT ADMITTING ENOUGH TO MAKE IT A RECALL. PLEASE HELP
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- BELLEVILLE, NJ
THE ROAD APPEARS DARK IN FRONT OF OUR CAR. THE CAR HAS A SMALL RANGE OF VISIBILITY BECAUSE THE HEAD LIGHTS ARE DEFECTIVE. EVEN THOUGH WE HAVE REPLACED THEM TWICE AT AT A VERY HIGH COST FOR A NEW ONE, THE NEW HEAD LIGHTS HAVE NO VISIBILITY AT NIGHT. IN ORDER TO SEE THE ROAD AT NIGHT, WE ARE FORCED TO DRIVE WITH THE HIGH BEAM ON. WE REPLACED THEM WITH ORIGINAL FACTORY PARTS. MY WIFE AND I ARE BOTH SENIORS AND WE ONLY DRIVE CADS SINCE 1967. ALL GM MECHANICS SAY THAT THE HEADLIGHTS ARE DEFECTIVE. PLEASE HELP US.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- SOUTH BOSTON, VA
DIM TO BARELY NO LOW BEAM LIGHTS. TOOK VEHICLE TO DEALERSHIP AND FOUND OUT THE ENTIRE HEADLAMP ASSEMBLIES NEED TO BE REPLACED DUE TO A FAULTY SEAL THAT HAS ALLOWED MOISTURE TO CORRODE THE REFLECTORS. I AM REALLY SURPRISED THE VEHICLE PASSED INSPECTION WITH LITTLE TO NO LOW BEAM LIGHTS WHICH COULD HAVE CAUSED NIGHT BLINDNESS CAUSING SEVERE ACCIDENT.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MIDLAND, MI
THE VEHICLE HEADLIGHTS BECAME DEFECTIVE WITHIN 5 YEARS. MOISTURE ENTERED THE LIGHTS CAUSING THEM TO DIM AND NOT PROVIDE SUFFICIENT LIGHTING TO SEE. CADILLAC KNOWS THIS IS AN ISSUE, BUT HAS NOT TAKEN THE STEPS TO RESOLVE IT.
Source: NHTSA WEB SITE -
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2014 CADILLAC SRX- NEW FRANKLIN, OH
THE CADILLAC CUE HAS FROZEN AND NEEDS TO BE REPLACED. THE HIGHLIGHTS ARE SO DIM IT IS IMPOSSIBLE TO DRIVE AT NIGHT.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- TRATT, MD
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT DUSK OR DAWN, THE ILLUMINATION FROM THE HEADLAMPS WERE INADEQUATE FOR THE SAFE OPERATION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HERTRICH CHEVROLET CADILLAC OF SALISBURY DEALER LOCATED AT 2531 N SALISBURY BLVD, SALISBURY, MD 21801,(410) 713-4640, TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- CINCINNATI, OH
THE HEADLIGHTS ON MY 2014 CADILLAC SRX ARE NOT ADEQUATE TO DRIVE SAFELY AT NIGHT. I AM A 32 YEAR OLD MALE WITH GOOD VISION AND I HAVE AN EXTREMELY HARD TIME SEEING THE ROAD AT NIGHT. AFTER SEARCHING FOR FIXES, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH 2010 - 2015 MODEL CADILLAC SRXS.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- SANTA ANA, CA
THE BRAKES ON MY SRX FAIL TO OPERATE WHEN YOU PUSH ON THEM IT FEELS LIKE YOU HAVE BRAKES AND YOU FEEL A PRESSURE ON THE PEDAL BUT THE CAR DOESN'T STOP THERE'S A DELAYED RESPONSE AND IT HAPPENS AT RANDOM I'VE OWNED MANY VEHICLES IN EXCESSIVE 30 VEHICLES I HAVE BEEN A CAR SALESMAN FOR 10 YEARS AND I HAVE NEVER EXPERIENCED A CAR LIKE THIS IT HAS BREAK FADE OR OR GHOST BREAKS I HAVE HAD AN ACCIDENT BECAUSE OF THIS AND RAN INTO THE BACK OF A VEHICLE BUT IN ADDITION OF THAT I HAVE RUN INTO THE BACK OF VEHICLES ON FOUR OCCASIONS WITH THIS VEHICLE CURRENTLY I OWN THREE VEHICLES AND THIS IS THE ONLY VEHICLE I'VE EVER HAD AN ACCIDENT IN AND NOW I'VE HAD FOUR INCIDENTS OF BUMPING ANOTHER VEHICLE EVEN WHILE PARALLEL PARKING BECAUSE THE CAR DOESN'T STOP ADDITIONALLY I HAD A FRIEND OF MINE WITH OVER 30 YR IN THE CAR BUSINESS DRIVE THE CAR AND HE HAS THE SAME PROBLEM I'VE LOOKED ONLINE NOW AND I FOUND THAT MANY PEOPLE HAVE THIS PROBLEM THIS IS A SERIOUS SAFETY ISSUE I DON'T UNDERSTAND WHY THIS HASN'T BEEN FIXED AND EVERYONE TAKES IT TO THE DEALER AND THE DEALER TELLS ME YOUR BRAKES ARE FINE THERE'S A PROBLEM IN THEIR SOFTWARE FOR THE ANTI-LOCK BRAKES AND IT DOESN'T APPLY THE BRAKES WHEN YOU THINK THEY'RE ON THEIR NOT
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- BAY POINT, CA
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT FUNCTION PROPERLY AND THE ILLUMINATION WAS TOO LOW WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,280. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE