2013 CADILLAC SRX Complaints

THE LOW BEAM HEADLIGHTS ARE A SAFETY HAZARD AND DANGEROUS FOR DRIVER AND ANY AND ALL PASSENGERS DRIVING AROUND THIS VEHICLE. THE LIGHT DO NOT ILLUMINATE WELL OR DIM AND THIS PROBLEM IS GOING TO CAUSE ACCIDENT, INJURIES OR DEATHS. DRIVING VEHICLE AT NIGHT YOU CANNOT SEE, IT IS LIKE DRIVING IN THE DARK.

PURCHASED VEHICLE FROM LOCAL DEALER. AFTER PURCHASING I NOTICED HEADLIGHTS WERE VERY DIM. I HAD THEM REPLACE THE LIGHT BULBS. WITHIN 3 MONTHS I'M BACK TO NOT BEING ABLE TO SEE AT ALL. TOOK TO THE DEALER AND WAS TOLD THIS WAS A KNOWN PROBLEM AND THAT'S THE WAY THEY WERE AND TO CALL CADILLAC CUSTOMER SERVICE. NO RESULTS. THEY WANT EVEN ACKNOWLEDGE THERE WAS A DEFECT. AFTER FINDING THE LAWSUIT IN CALIFORNIA AND FLORIDA. STILL NO HELP. AT THIS TIME I CANNOT DRIVE THE CAR AFTER DARK AND CADILLAC AND THE DEALER REFUSE TO HELP. THERE IS NO FIX AND THIS IS A DEFECT WITH CADILLAC. SOMEONE IS GOING TO GET KILLED AND THERE TO BLAME.

MY WIFE AND I OWN A 2013 CADILLAC SRX AND WHEN WE USE THE LOW BEAM HEADLIGHTS THEY DON'T PROVIDE ENOUGH ILLUMINATION TO ALLOW US TO SEE THE HIGHWAY, FORCING US TO USE THE HIGH BEAMS BUT WE HAVE TO SWITCH BACK TO LOW BEAMS WHEN WE APPROACH A VEHICLE OR COME WITHIN A COUPLE CAR LENGTHS BEHIND. I HAVE BEEN ON THE INTERNET READING ABOUT HOW THIS HAS BEEN AN ONGOING PROBLEM WITH THIS MODEL CADILLAC. THIS IS MY FIRST CADILLAC AND I WILL HAVE TO SAY WILL BE MY LAST. SUPPOSEDLY ALL DEALERS ARE FORCING THE OWNERS TO ABSORB THE REPAIR COST THEMSELVES ($1500.00 TO $1700.00) I HAVE YET TO TAKE MY VEHICLE BACK TO THE DEALER AND DOUBT SERIOUSLY IF MY EXTENDED WARRANTY WITH COST GARD WILL DO ANY GOOD. I'M REALLY SURPRISED AT THE RESPONSE THAT GM HAS TAKEN ON THIS VERY DANGEROUS PROBLEM. WE DREAD DRIVING THE CAR AT NIGHT, WE ARE CONSTANTLY HAVING TO DRIVE WITH OUR HIGH BEAMS ON. WOULD YOU PLEASE INVESTIGATE THIS PROBLEM

FRONT LIGHTS ARE NOT STRONGLY LIT AT TIMES. ESPECIALLY WHEN IT IS EXTREMELY DARK OUT SIDE. WHEN IT IS NOT SO DARK OUTSIDE THE LIGHTS WORK PERFECT. IN EXTREME DARK NIGHTS MUST USE THE HIGH BEAMS TO BE ABLE TO SEE THE ROADS

HEADLIGHTS ON DIM ARE ALMOST NON EXISTENT AND DANGEROUS. BRIGHT LIGHTS WORK GREAT BUT YOU CAN'T DRIVE WITH BRIGHTS. THE DIM LIGHTS ARE LIKE DRIVING WITH A FLASHLIGHT WITH ALMOST DEAD BATTERIES. DANGEROUS!!!

BOTH HEADLIGHTS ARE SO DIM ON LOW BEAM, IT HAS BECAME IMPOSSIBLE TO DRIVE THIS CAR AT NIGHT WITHOUT HAVING THEM ON HIGH BEAM. I HAVE HAD PROBLEMS WITH CONDENSATION DEVELOPING ON THE INSIDE OF THE HEAD LIGHTS SINCE THE CAR WAS PURCHASED. I'VE TRIED BRIGHTER BULBS WITH NO SUCCESS.

THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. I CALLED A CADILLAC DEALER AND THEY RECOGNIZED AND ADMITTED IT IS A KNOWN PROBLEM BUT THEY DO NOT HAVE A WAY TO REPAIR IT. THEY SAID THEY TRIED REPLACING THE BULBS AND OTHER SRX'S BUT IT DID NOT FIX THE PROBLEM. THIS IS A SERIOUS HAZARD WHEN DRIVING AT NIGHT AND/OR IN INCLEMENT WEATHER. I CONSTANTLY HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE CAR CANNOT BE SAFELY DRIVEN AT NIGHT. PLEASE INVESTIGATE THIS PROBLEM AND RECOMMEND A SOLUTION. THIS IS A SERIOUS PROBLEM THAT AFFECTING THE SAFETY DRIVERS AND OTHERS ON THE ROAD. I THINK IT IS APPALLING THAT GM/CADILLAC CANNOT PROVIDE A FIX FOR THIS.

HEADLIGHTS ARE HAZY CAN NOT SEE ANYTHING WHILE DRIVING DURING THE NIGHT. THIS COULD CAUSE A BAD ACCIDENT. POPPING NOISE ON FRONT DRIVER SIDE WHILE CAR IS RUNNING DEALERSHIP SAYS IT WAS A LOOSE AXEL NUT. THE DEALERSHIP TRIED REPAIRING IT TWICE, STILL THE SAME.

LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. I REPLACED WITH LED BULBS AND NOTHING CHANGED.

THE LOW BEAM LIGHTS ON THE CADILLAC SRX 2013 BARELY SHOWS UP AS LIT. WHEN DRIVING AT NIGHT THERE DOESN'T APPEAR TO BE ANY LIGHTS ON AT ALL. MAKES FOR A DANGEROUS SITUATION.