2014 CADILLAC SRX Complaints

HEADLIGHTS DIM. CANNOT SEE. THIS HAS BEEN A PROBLEM WITH OTHER PEOPLE I SPOKE WITH WITH THE SAME VEHICLE. CADILLAC NEEDS TO TAKE CARE OF THIS. 900 DOLLARS TO REPLACE

ABOUT 6 MONTHS AGO, NOTICED LOW BEAM VISIBILITY WAS VERY LOW. DEALER SAID "COMMON PROBLEM" NEEDED TO REPLACE ENTIRE LIGHTING UNIT ($800 EACH SIDE). NOW AFTER HAVING TIME TO RESEARCH, FINDING IT IS A COMMON PROBLEM WITH OTHER SRX OWNERS. DID CHANGE BULBS, BUT THAT WAS NO HELP. CADILLAC NEEDS TO STEP FORWARD AND REMEDY THE PROBLEM.

THE NORMAL HEADLIGHTS AT NIGHT DO NOT PROVIDE ANY HELP. WAS TOLD THERE IS NOTHING WRONG WITH THE LIGHTS OR THE ASSEMBLY. EVERY BAD REVIEW SAYS THIS IS A KNOWN PROBLEM. EVERY SAFETY RATING HAS BEEN LOWERED DUE TO HEADLIGHT ISSUE. SELLING CAR AND NOT BUYING ANY MORE CADILLAC'S IF CADILLAC ISNT GOING TO HELP REPAIR THEIR KNOWN ISSUES WITH THEIR VEHICLES. YOU SPEND UPPER 5 FIGURES FOR A CAR AND GET TOLD TOO BAD. POOR CUSTOMER SERVICE.

NIGHT DRIVING IS VERY DANGEROUS FOR ME. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON. THE LOW BEAM LIGHTS ARE SO DIM THEY DO NOT GIVE SAFE VISION. SINCE WE HAVE HAD THE CAR,2014, WE ALWAYS FELT THE LIGHTS WERE TOO DIM. AT THE TIME THE DEALER SAID THERE REALLY WASN'T ANY REAL SOLUTION FOR THE PROBLEM. IF THEY REPLACED THEM THE SAME THING WOULD OCCUR. I SHOULD HAVE HAD MY CONCERNS AUTHENTICATED IN WRITING, BUT DIDN'T. I HAVE CONTACTED GM AND AM WAITING FOR A RESPONSE. THE LAST TIME I TALKED TO THEM THEY SAID THEY HAD NO RECALL ISSUES DUE TO THE LIGHTS. I ASKED THEM TO REOPEN THE FILE ON 12/26/19. I AM WAITING TO HEAR FROM THEM. THEY WILL CONTACT ME AGAIN ON 12/30/19. MY VEHICLE HAS THIS PROBLEM ALL THE TIME.THE POOR VISIBILITY IS A CONSTANT NO MATTER WHERE I DRIVE. IT IS ESPECIALLY DIFFICULT WITH ON COMING TRAFFIC, SINCE I HAVE TO TURN OFF MY HIGH BEAM AS NOT TO CREATE A PROBLEM FOR ON COMING TRAFFIC. I HAVE AVOIDED USING MY CAR AT NIGHT AS IT IS SUCH A SAFETY ISSUE FOR ME AND THE ON COMING TRAFFIC. THANK YOU FOR ANY HELP OR INSIGHT YOU MAY HAVE.

HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS IN ORDER TO SEE THE ROAD AT NIGHT. CAN'T SEE PERIPHERAL VISION. CAN ONLY SEE STRAIGHT AHEAD WITH MINIMAL DISTANCE. THIS IS A MAJOR ISSUE AND I TRY TO AVOID DRIVING AT NIGHT AT ALL COST. THIS ISSUE NEEDS TO BE RECTIFIED BY CADILLAC IMMEDIATELY SO NO ONE GETS INJURED.

THE HEADLIGHTS ARE FAILING AND THIS CAR IS TOO DANGEROUS TO DRIVE AT NIGHT. WE ARE FORCED TO DRIVE WITH HIGH BEAMS ON BECAUSE OTHERWISE YOU CANNOT SEE THE ROAD. MANY MANY INSTANCES OF THIS POSTED ONLINE AND CADILLAC HAS BEEN AWARE OF PROBLEM FOR SOME TIME. ALSO CLASS ACTIONS SUITS. YET THEY WILL RECALL AND ARE FORCED TO PAY HUGE AMOUNT FOR REPAIRS.

HEADLAMPS HAVE CONDENSATION BUILD UP AND THE LOW BEAMS DO NOT PROVIDE ENOUGH LIGHT TO DRIVE. LAST NIGHT I ALMOST HAD AN ACCIDENT TRYING TO GO SOMEWHERE AND HAD TO TAKE CORRECTIVE MEASURES TO KEEP FROM DRIVING INTO A DITCH THAT I COULD NOT SEE. THIS IS INCREDIBLY DANGEROUS AND WE ALMOST WRECKED BECAUSE THE LOW BEAMS GIVE OFF ALMOST NO LIGHT TO THE ROADWAY.

THE HEAD LAMPS DO NOT PROVIDE ENOUGH LIGHT TO SEE OBJECTS ON THE ROAD. THERE ARE HUNDREDS ON COMPLAINTS FROM OTHER SRX OWNERS ON SOCIAL MEDIA AND ON DRIVING TEST.ORG. THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN LAUNCHED AND THIS SAME COMPLAINT IS ALL OVER THE INTERNET. I CAN'T UNDERSTAND WHY NHSTA HASN'T LOOKED INTO THIS PROBLEM SINCE IT PRESENTS DANGEROUS SITUATION AND AFFECTS MULTIPLE CADILLAC MODELS FROM 2010 TO 2015. PROBLEM CONTINUES TO WORSEN AS THE CAR AGES. PLEASE LOOK INTO THE OBVIOUS SAFETY HAZARD.

VERY LOW INTENSITY LOW-BEAM LIGHTING WHILE OPERATING VEHICLE DURING HOURS OF DARKNESS. CONSEQUENTLY, VISION IS REDUCED TO UNSAFE LEVELS RESULTING IN A NEAR-MISS INVOLVING BICYCLING PEDESTRIANS. GM DOESN'T RECOGNIZE IT AS A SAFETY ISSUE BUT HUNDREDS OF INTERNET REPORTED COMPLAINTS INDICATE OTHERWISE.

THE HEADLIGHTS WHILE ON LOW BEAM ARE NOT BRIGHT ENOUGH CAUSING A POTENTIAL SAFETY ISSUE. THE LACK OF BRIGHTNESS IS MUCH MORE EXSAGRATED WHEN DRIVING IN NIGHT RAIN CONDITUONS.