2011 CADILLAC SRX Complaints

HID HEADLIGHTS KEEP FILLING WITH CONDENSATION AND BURNING OUT. DEALER WANTS OVER $1800 TO FIX...FOR HEADLIGHTS!

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACKWARDS ON ITS OWN AND STRUCK ANOTHER VEHICLE. THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT AT THE TIME OF THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO DOUG RICHERT CADILLAC (1900 SW TOPEKA BLVD, TOPEKA, KS 66612, (785) 233-1361) FOR REPAIRS. THE CONTACT WAS NOT PROVIDED ANY SPECIFICS REGARDING THE DIAGNOSTIC OR REPAIRS. THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVERS SIDE HEADLIGHT CONTAINS MOISTURE WHICH SHORTS OUT THE BALLAST AND IGNITOR AND BLOWS THE HID HEADLIGHT. THERE IS NOT A PROPER SEAL ON HEADLIGHT AND CADILLAC KNOWS THIS.THEY HAVE BEEN RECALLED IN FLORIDA, CALIFORNIA! IN WISCONSIN THE SAME ISSUE WITH MOISTURE. I HAVE REPLACED BOTH SIDES 7 TIMES. THE CAR DEALER REFUSED TO FIX. THE CADILLAC DEALER ALSO WILL NOT ACKNOWLEDGE THE PROBLEM EITHER. AT ANY MOMENT THEY JUST STOP WORKING WHEN DRIVING ON HIGHWAY AT NIGHT. THIS CAN CAUSE AN ACCIDENT BECAUSE ONCOMING TRAFFIC CAN'T SEE YOU. A SAFETY ISSUE. LET ALONE RAIN, FOG AND SNOW DRIVING ARE ISSUES IF THEY JUST CAN GO OUT BECAUSE THEY ARE FAULTY.

BOUGHT THE 2011 SRX IN 2018. IMMEDIATELY HAD TO HAVE THE ENTIRE PASSENGER SIDE HEADLIGHT ASSEMBLY REPLACED BECAUSE OF MOISTURE INTRUSION. NOW 6 MONTHS LATER THE SAME PROBLEM HAS APPEARED IN THE DRIVERS SIDE HEADLIGHT. VISIBILITY AT NIGHT IS BADLY COMPROMISED. REPAIR IS VERY COSTLY.

I WAS INVOLVED IN AN ACCIDENT, I RAN INTO A VEHICLE THE DAMAGE WAS TO THE FRONT OF THE CAR . THE AIRBAGS DIDNT DEPLOY OR THE SENSORS OF THE FRONT OF MY CAR DID NOT GO OFF EITHER.

THE HATCH BACK DOOR WILL OPEN WHEN YOU EXIT OR ENTER THE VECHILE ON ITS ON, SITTING STILL

TAKATA RECALL THE HIGH AND LOW BEAM HEADLIGHTS ARE SO DIM AT NIGHT DRIVING. IT'S VERY DANGEROUS BECAUSE YOU CAN HARDLY TO HALF CAR LENGTH IN FROM OF YOU

LOW BEAM DOES NOT PRODUCE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT. HIGH BEAMS ARE FINE. HAVE REPLACED BULB BUT DOES NOT WORK. VERY DANGEROUS DRIVING AT NIGHT

HEADLIGHTS WILL TURN OFF SPORADICALLY WHILE DRIVING. IF MANUALLY TURNING LIGHTS OFF THEN BACK ON, HEADLIGHT WILL WORK AGAIN.

I HAVE HAD AN ISSUE WITH THE TIMING CHAIN TWICE ON THIS VEHICLE. THE FIRST INSTANCE WAS IN SEPT. 2017 WHEN THE VEHICLE HAD 84K MILES. GM ASSISTED WITH THE COST OF THE REPAIR. LESS THAN 20K MILES LATER AND A YEAR LATER, THE SAME PROBLEM HAS OCCURRED. THE DEALERSHIP LET ME KNOW THIS WAS A 'KNOWN FACTORY ISSUE'. GM IS NOT ACCEPTING RESPONSIBILITY. THIS IS ABSURD THE GM AID NOT RECOGNIZING THIS AS AN ISSUE AND ISSUING A RECALL.