2012 CADILLAC SRX Complaints
View complaints related to 2012 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2012 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CADILLAC SRX- KANSAS CITY, MO
LOW BEAM HEADLIGHTS VERY DIM AND GETTING WORSE, REPLACED BULBS AND IMPROVED FOR SHORT TIME. VERY UNSAFE TO DRIVE AT NIGHT. CADILLAC DEALERS WILL ONLY FIX IF I PAY FOR PARTS AND LABOR APPROX. $1,700.00 GM SHOULD BE MADE TO FIX THIS PROBLEM.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- SILVER SPRING, MD
THE BRAKES ARE SPONGY AND WOULD OFTEN TIME NEEDED TO BE DEPRESSED ALL THE WAY TO THE FLOOR TO WORK. VEHICLE HAD BRAKE CHANGED, MASTER CYLINDER REPLACED, AND ALL BRAKE FLUID AND MAINTENANCE COMPLETED, BUT THE PROBLEM WOULD OCCURS AGAIN AFTER 2 WEEKS. FURTHER ONLINE RESEARCH SHOWED THAT THOUSANDS OF OTHER CADILLAC SRX OWNERS ARE HAVING THE EXACT SAME PROBLEM, SOME LED TO SEVERE CRASHES. IT ALL APPEARED TO BE SIMILAR WITH MY PROBLEM WHEREAS THE BRAKES WOULD FAIL WITHOUT ANY WARNING, EVEN AFTER IT HAVE BEEN SERVICED. THE PROBLEM OCCUR AT RANDOM BUT ALSO WHEN GOING OVER SPEED BUMPS, AND MAKING TURNS.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- MIDLOTHIAN, VA
VEHICLES BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO TO THE FLOOR. HAD TO PUMP BRAKES IN ORDER FOR IT TO GO TO A ROLLING STOP. HAD THE VEHICLE SERVICED AND AT FIRST THEY COULDN'T FIND ANYTHING WRONG BECAUSE THE PRESSURE BUILT BACK UP HOWEVER WHEN HE TOOK IT FOR A DRIVE THE LAST TIME THE MECHANIC ALMOST GOT IN AN ACCIDENT. THEY REPLACED THE MASTER CYLINDER HOWEVER IT DID THE SAME THING ABOUT A MONTH LATER. SOMETHING NEEDS TO BE DONE REGARDING THIS ISSUE WITH THIS VEHICLE AS THERE ARE SEVERAL COMPLAINTS REGARDING THE EXACT SAME THING WITH OWNER OTHER OWNERS. SOMEBODY'S GOING TO EVENTUALLY GET KILLED. IM THINKING ABOUT TRADING MY VEHICLE IN FOR THIS VERY REASON AND BECAUSE THERE HAS BEEN NO ACTION TAKEN WITH THE MANUFACTURER.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- SUWANEE, GA
TWICE AFTER RUNNING OVER BUMPS, IMMEDIATELY FOLLOWING THE BUMP, THE BRAKES NEED TO BE DEPRESSED ALL THE WAY TO THE FLOOR IN ORDER TO ENGAGE THE BRAKE. ALSO, ON OCCASION, CAR TAKES A FEW SECONDS TO ACCELERATE WHEN PRESSING THE ACCELERATOR.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- SAINT MARYS, GA
I RECENTLY PURCHASED A 2012 CADILLAC SRX. WHEN DRIVING IT AT NIGHT WITH MY LOW BEAMS ON I CAN BARELY SEE THE ROAD AHEAD, I HAD THE BULBS CHANGED , BUT THE SITUATION IS STILL THE SAME. I HAVE TO DRIVE WITH MY HIGH BEAMS ON. WHICH I WAS ALL MOST RECEIVED A TICKET FOR, UNTIL I EXPLAINED THE PROBLEM TO THE OFFICER. DOING FURTHER RESEARCH I FOUND THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE , AND THAT NOTHING HAS BEEN DONE ABOUT BY GM OR THE GOV. I REFRAIN FROM DRIVING AT NIGHT BECAUSE OF THIS WHICH MAKES IT VERY INCONVENIENT .THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH.
Source: NHTSA WEB SITE -
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2012 CADILLAC SRX- JONES, OK
HEADLAMPS ARE DIM AND ONE BURNT OUT. WHEN TOOK TO THE DEALER THEY WERE LEAKING AND ALLOT OF MOISTURE IN THE HEADLAMP ASSEMBLY. AFTER INVESTIGATING THIS HAS BEEN AN ONGOING ISSUE WITH THIS CAR. 2012 SRX. GM NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE. T HAS SETTLED SAME PROBLEM IN CALIFORNIA AND FLORIDA. THIS HAPPENED IN MOTION AND WAS HARD TO SEE THE ROAD. VERY DANGEROUS IF BOTH WOULD HAVE WENT OUT.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- AKRON, OH
HEADLIGHT DIM MODE IS AS IF THE HEADLIGHTS ARE NOT EVEN ON, IT IS DANGEROUS IF NOT IMPOSSIBLE TO DRIVE AT NIGHT AND ESPECIALLY DANGEROUS IN THE RAIN AT NIGHT.ALSO FRONT END SUSPENSION IN COLD WEATHER OR WHEN TURNING TO THE RIGHT CAUSES TIRE TO RUB ON THE FENDER WELL. IT HAS DONE THIS SINCE I DROVE IT OFF THE CAR LOT. AM AWARE OF SERVICE BULLETIN, BUT THERE IS NO FIX FOR THIS EITHER, AS THERE IS NO ADJUSTMENT FOR THE CAMBER. VERY DISAPPOINTED IN CADILLAC AND GMS OBVIOUS GREED INSTEAD OF ITS SAFETY CONCERNS. SAD! HOW MANY PEOPLE WILL DIE BEFORE THIS IS ADMITTED BY GM AND ACTUALLY ADDRESSED AND RESOLVED.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- WOODBRIDGE, VA
THE CAR HAS EXTREMELY DIM LOW BEAMS AND I CANNOT SEE ANYTHING AT NIGHT. IT DOESN'T MATTER IF THE VEHICLE STATIONARY EMOTION OR ON A CITY STREET OR HIGHWAY I CANNOT SEE ANYTHING EVER SINCE I GOT THIS CAR
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- NEW LONDON, PA
POWER LIFT GATE OPENS AND THEN AUTOMATICALLY CLOSES. IT CANNOT BE STOPPED AND WILL PIN YOU IN THE LIFT GATE IF YOU DO NOT GET OUT OF THE WAY.05/0
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CINCINNATI, OH
HEADLIGHTS ARE TERRIBLE...POOR PROJECTION/DIM LIGHTING CAUSING DANGEROUS NIGHT TRAVEL... I HAVE REPLACED BULBS TWICE WITH NO IMPROVEMENT...
Source: NHTSA WEB SITE