2014 CADILLAC SRX Complaints
View complaints related to 2014 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 CADILLAC SRX- CORNWALL, NY
UNSAFE TO DRIVE AT NIGHT - THE LOW BEAMS ON THIS CAR AS SO DIM THAT YOU CANNOT DRIVE IT SAFELY AT NIGHT. CADILLAC REFUSES TO ACCEPT THERE IS AN ISSUE. MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN LAUNCHED AND THIS SAME COMPLAINT IS ALL OVER THE INTERNET. I CAN'T UNDERSTAND WHY NHSTA HASN'T LOOKED INTO THIS PROBLEM SINCE IT PRESENTS DANGEROUS SITUATION AND AFFECTS MULTIPLE CADILLAC MODELS FRO 2010 TO 2015. PROBLEM CONTINUES TO WORSEN AS THE CAR AGES. PLEASE LOOK INTO THE OBVIOUS SAFETY HAZARD.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- AUSTIN, TX
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM. THE CONTACT COULD NOT SEE PAST 40 FEET IN FRONT OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,121.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- WILLS POINT, TX
LOW BEAM LIGHTING IS EXTREMELY DANGEROUS! THE LOW BEAMS ARE ON BUT APPEAR TO BE NOTHING MORE THAN RUNNING LIGHT. THIS IS A KNOWN PROBLEM AND GM NEEDS TO FIX IT BEFORE SOMEONE DIES!
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MANASSAS, VA
HEADLIGHTS CAN'T SEE WITH CURRENT HEADLIGHTS AND THERE ARE 100'S OF COMPLAINTS FOR THIS. THIS HAS BEEN A PROBLEM SINCE THE DAY I PURCHASED THIS SRX 2014 CADILLAC SRX AND ALL OTHER SRX OWNERS I HAVE SPOKE TO ABOUT THIS FEEL THAT GM HAS RELEASED A AUTOMOBILE WITH KNOW SAFETY PROBLEMS THAT THESE HEADLIGHTS ARE..
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- NEW YORK, NY
LIGHT FOR SERVICE REAR AXLE DISPLAY ON FRONT DISPLAY WAS NO WITH A WEIRD JERK IN THE DRIVE OF SUV. SO I TOOK MY 2014 CADILLAC SRX WITH 74000 MILES TO HAVE IT CHECKED OUT AT A CADILLAC DEALERSHIP IN NJ AND WAS TOLD THE AXLE OIL PUMP NEEDS TO BE REPLACED WITH SERVICE HOURS OF 6 AND GRAND TOTAL $1600 FOR REPAIRS.
Source: NHTSA WEB SITE -
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2014 CADILLAC SRX- TUSCOLA, IL
MY 2014 CADILLAC SRX HEADLIGHTS HAVE CONTINUED TO GET MORE AND MORE DIM TO THE POINT THEY ARE ALMOST UNSAFE ON LOW LEVEL (DIM). I HAVE TRIED EVERYTHING SHORT OF REPLACING THE HEADLIGHT UNIT WHICH IS EXTREMELY EXPENSIVE. AFTER READING COMPLAINTS ON THE INTERNET IT SEEMS THIS IS A COMMON PROBLEM AND GM REFUSES TO ADDRESS THE ISSUE . THE CAR IS OUT OF WARRANTY. TO ME THIS IS AS BAD A SAFETY ISSUE AS AIRBAGS. THIS OCCURRED OVER A YEAR PERIOD AND IS GETTING PROGRESSIVELY WORSE.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- GARLAND, TX
I PURCHASED THIS 2014 SRX IN APRIL OF 2017. WITHIN A FEW DAYS OF PURCHASE, NOTICED HOW DIM THE HEDLIGHT WERE, AND BECAME CONCERNED, THIS WAS NVER BROUGHT UP WITH SALESPERSON. OF COURSE, IT WAS PURCHASED IN DAYLIGHT HOURS. SALESPERSON NEVER ONCE MENTIONED THE DEFECTIVE HEADLAMP ISSUE THAT MY HUSBAND AND I FOUND SOME DAYS LATER WHILE DRIVING AT NIGHT , BUT CALLED DEALERSHP AND BROUGHT TO THEIR ATTENTION OF US NOT BEING ABLE TO HARDLY SEE IN FRONT OF US WHILE DRIVING IN DARKENED AREAS AT NIGHT, IE, NEIGHBORHOOD,LOW TRAFFIC AREAS, COUNTRY ROADS,ETC. ...HIGHWAYS WERE WELL LIT AT NIGHT, NOT PROBLEM. CALLED AND BROUGHT INTO DEALERSHIP WHERE PURCHASED, (BUICK DEALERSHIP)SERVICE DEPT.CHECKED LIGHTS OUT,ADJUSTED THEM,FOUIND NOTHING WRONG, WE EVEN CALLED TO CADILLAC DEALERSHIP, THEY DIDN'T HAVE ANY PROBLEMS/RECALLS, OH, BUT WILL REPLACE LAMPS FOR $1800.00.NO THANKS, VERY DISGUSTED AND CANNOT FIND ANYONE TO ADMIT THIS PROBLEM,SO WE ARE DEATHLY SCARED TO DRIVE AT NIGHT FOR SAFETY ISSUES OF KILLING OURSELVES TRYING TO GET SOMEWHERE. HAVE HEARD OR READ ONLINE (?) THAT THE 2010 THROUGH 2015 WERE THE YEARS OF DEFECTIVE HEADLAMP ISSUES, BUT SOMEONE PLEASE TELL ME WHY......NO RECALLS ON THIS ISSUE?? I JUST WANT SOME ANSWERS, AND THIS HAPPENING ON A CADILLAC, REALLY??? VERY DISSAPPOINTED AND DISHEARTENED ABOUT THIS!!! NO HELP IN PARADISE!!! NO ONE WILL ADMIST TO THESE DEFECTIVE HEADLAMPS. NO MATTER WHERE YOU DRIVE, HOW OR WHEN, IT IS THE SAME LOW DIM LIT LIGHT, IF WE PUT OUR BRIGHTS ON, I AM AFRAID OF BEING SHOT OR PULLED OVER AND BEAT UP!! WE ARE IN OUR 70'S AND 80'S. JUST WANTED A RELIABLE AND SAFE VEHICLE, HAVE ALWAYS DRIVEN CADILLACS, BUT THIS "TAKES THE CAKE". SAD IN TEXAS. (DO NOT KNOW WHAT MILEAGE WAS, BEING 3.5 YEARS AGO)
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- PORTLAND, OR
MY HEADLAMPS IS VERY DIM. I CANNOT SEE WHEN I AM DRIVING AT NIGHT. THERE IS ENOUGH LIGHT THAT I DON'T GET PULLED OVER BY THE POLICE, BUT NOT ENOUGH SEE A CAR LICENSE PLATE IN FRONT OF ME.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MILFORD, OH
HEAD LIGHTS DO NOT WORK PROPERLY WHEN ON DIM> THIS HAS BEEN A PROBLEM FOR SOME TIME AND CARMARGO CADALIC WANTS TO CHARGE ME TO TELL ME THEY DON'T WORK. HMMMMM I KNOW THEY DON'T WORK.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- SCHENECTADY, NY
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM AND CREATED A VISIBILITY HAZARD. THE VEHICLE WAS TAKEN TO OTTO CADILLAC (1730 CENTRAL AVE, ALBANY, NY) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MOISTURE IN THE HEADLIGHT ASSEMBLY AND THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE