2011 CADILLAC SRX Complaints

View complaints related to 2011 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2011 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CADILLAC SRX
    - GAINESVILLE, VA

    THE REAR DIFFERENTIAL HAS FAILED. THE WARNING LIGHT CAME ON, SO I TOOK MY CAR IN TO BE CHECKED. THE PART HAS BEEN ON BACK ORDER FOR 3 WEEKS AND I AM NOW BEING TOLD IT WILL BE 2+ MORE WEEKS BEFORE I WILL HEAR ANYTHING, ALONG WITH ALL OTHER GM CUSTOMERS IN THE COUNTRY THAT ARE WAITING FOR THIS PART. I HAVE BEEN TOLD BY CADILLAC THERE IS NO SPECIFIC DATE ON ITS ARRIVAL. SHOULD THIS NOT BE A RECALL ITEM IF THE PART IS NOT AVAILABLE FOR THIS LONG? I AM NOT SURE HOW MANY PEOPLE ARE WAITING FOR IT AS OF YET. I AM TRYING TO FIND OUT WITH LITTLE HELP FROM CADILLAC.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - JONES, AL

    WHEN DRIVING AT NIGHT WITH LIGHTS ON DIM YOU CAN BARELY SEE ANYTHING. IN ORDER TO BE ABLE TO SEE ANYTHING LIGHTS MUST BE ON BRIGHT, IF MEETING ANOTHER DRIVER THIS MAKES FOR A POSSIBLE HOSTILE INTERACTION AS THE APPROACHING DRIVER IS BLINDED BY THE BRIGHTNESS OF LIGHTS. I TOOK MY CAR TO SHOP ONLY TO BE INFORMED IT IS A DEFECT WITH THIS MODEL VEHICLE STARTING WITH 2010 MODELS. I WAS TOLD THE PRICE STARTS AT AROUND $1000.00 FOR A REPLACEMENT CLIP WITH THE PROBABILITY THAT LIGHTS WILL DO SAME THING😯. LIGHTS ARE NOT BLOWN BUT INSTEAD IT IS A DEFECT OF MANUFACTURER. THIS NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. NIGHT DRIVING IS A MUST FOR SOME OF US AND THE FEELING OF NOT BEING ABLE TO SEE VERY WELL WITH LIGHTS ON DIM OR MAKING OTHER DRIVERS MAD AND POSSIBLY RESULTING IN AN ACT OF ROAD RAGE MAKES US FEEL VERY UNSAFE. I HAVE BEEN A CADILLAC DRIVER ALL MY LIFE AND FEEL THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE . WE SHOULD NOT BE HELD RESPONSIBLE FOR TRYING TO FIX SOMETHING THAT IN ALL HONESTY IS NOT OUR FAULT AND WILL ONLY RESULT IN SPENDING MONEY THAT IS ONLY GOING TOWARD A TEMPORARY FIX STILL. PLEASE MAKE THIS RIGHT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - TEXARKANA, TX

    HEADLIGHT ASSEMBLY ON DRIVER SIDE IS FAULTY, REPLACEMENTS FROM GM ARE NOT GUARANTEED. AFTER REPLACING NUMEROUS BULBS AT OWNER EXPENSE, BULB WILL DIM, OR BURN OUT LEAVING DRIVER IN A DANGEROUS SITUATION AT NIGHT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - THE WOODLANDS, TX

    MY HEADLIGHT ASSEMBLY HOLDS CONDENSATION AND MY LIGHTS ARE DIM. OCCURRED DRIVING AT NIGHT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - PEARLAND, TX

    HEADLIGHTS GO DIM TO ALMOST ALL THE WAY OFF HAVE CHANGED BULBS TWICE, AFTER A COUPLE OF WEEKS LIGHTS GO DIM AGAIN

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - ALDIE, VA

    MOISTER COMPLETELY FILLED PASSENGER HEADLIGHT ASSEMBLY SO IT FAILED STATE INSPECTION.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - BAYTOWN, TX

    LOW BEAM HEADLIGHTS ARE VERY DIM AND DANGEROUS TO DRIVE AT NIGHT. SUNROOF LEAKS WATER, THIRD BRAKE LIGHT OUT AND BACK UP CAMERA STOP WORKING.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - FORT WORTH, TX

    MY LIFTGATE BECAME INOPERABLE. IT WAS WORKING FINE SINCE I'VE HAD THE VEHICLE. THEN WE HAD A BAD STORM AND FOR SOME REASON WATER GOT THRU THE LIFTGATE SOMEHOW AND NOW HAS STANDING WATER IN THE WELL UNDER THE STORAGE ARA, AS WELL AS, IN THE STORAGE COMPARTMENT ON THE SIDE. THIS WATER HAS NOW CAUSED MY LIFTGATE TO STOP WORKING BECAUSE IT FLOODED MY LIFTGATE CONTROL MODULE. THIS IS CAUSING A BIG INCONVENIENCE BECAUSE I CAN'T USE MY LIFTGATE, AND HAVE TO SPEND MONEY ON SOMETHING THAT IS A KNOWN AND RUNNING ISSUE WITH THIS LOCAL VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - NEW PORT RICHEY, FL

    BOTH HEADLIGHTS HAVE MOISTURE AND RIGHT HEADLIGHT FAILED WHILE DRIVING. GM IS WELL AWARE OF THIS DEFECT. THE LIGHT FAILING WHILE DRIVING IS A SAFETY ISSUE. GM WILL REPLACE LIGHT FOR 1400.00 DOLLARS, BUT THE REPLACEMENT HAS THE SAME DEFECT. THEY NEED TO BE RECALLED AND FIXED.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - PRAIRIEVILLE, LA

    HEADLIGHTS VERY LOW. CAN'T SEE ROAD AT NIGHT . ON COMING VECHICLES HONK THEIR HORN AT YOU CAUSE THEY THINK YOUR LIGHTS ARE OFF. HAVE TO DRIVE ON HIGH BEAMS. KEEP HAVING TO REPLACE BULBS.

    Source: NHTSA WEB SITE