2012 CADILLAC SRX Complaints

View complaints related to 2012 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2012 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC SRX
    - SHILOH, NC

    LOW BEAM HEADLAMPS BECAME VERY DIM. CLEANED HOUSINGS AND REPLACED BULBS, AND PROBLEM DID NOT GET ANY BETTER. WE HAVE TO USE HIGH BEAMS ALL THE TIME TO SEE AT NIGHT.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - CAMDEN, AR

    HEADLIGHT LOW BEAMS ARE SO DIM IT IS TOTALLY DANGEROUS TO DRIVE AT NIGHT. NO FIX AVAILABLE. I ADDED NEW LED LOW BEAMS AND FOG LIGHT AND STILL CANNOT SEE TO DRIVE AT NIGHT. THE COMPLAINT IS RAPID ON THE INTERNET FOR THE SAME ISSUES. NO RECALLS OR PROBLEM SOLUTIONS.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - NASHVILLE, TN

    THE LOW BEAMS ON THIS CAR ARE SO DIM THAT YOU ARE UNABLE TO DRIVE THE AUTOMOBILE AT DARK. IT IS A MAJOR SAFETY ISSUE AS YOU CANNOT SEE A 100 FEET IN FRONT OF YOU. I HAVE MADE NUMEROUS INQUIRIES TO THE DEALERSHIP. I HAVE BEEN TOLD THEY WERE FINE. CADILLAC KNOWS THEY HAVE AN ISSUE BUT WILL NOT MAKE REPAIRS. THIS IS HAS BEEN AN ISSUE SINCE WE BOUGHT THE CAR IN 2015 WITH 39,000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - HELENA, AR

    HEADLIGHT ASSEMBLY COLLECTS MOISTURE WHICH CAUSES HEADLIGHT BULB TO BECOME INOPERABLE. HAD THE BULB REPAIRED LAST YEAR AND NOW THE ASSEMBLY IS FULL OF MOISTURE AND BULB IS NOT WORKING AGAIN. CAN NOT DRIVE THE VEHICLE AT NIGHT DUE TO VISIBILITY OF THE ROAD FOR THE DRIVER AND OTHER VEHICLES NOT BEING ABLE TO SEE THE VEHICLE AT NIGHT.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - DALLAS, TX

    LOW BEAM HEADLIGHTS HAVE DIMMED OUT. THE HALOGEN BULBS HAVE BEEN REPLACED BUT THE LIGHTS ARE STILL DIM.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - TAMPA, FL

    LOW BEAM HEADLIGHTS ARE TOO DIM. CANNOT SEE TO DRIVE AFTER DARK WITHOUT BRIGHT LIGHTS. VERY DANGEROUS TO DRIVE THIS VEHICLE AFTER DARK. GM DOESN'T HAVE A RECOMMENDED REPAIR THAT DOESN'T COST THE AUTO OWNER THOUSANDS OF DOLLARS.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - CORDOVA, TN

    TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING 40 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE'S SPEED DECELERATED. THE VEHICLE WAS TOWED TO BUD DAVIS CADILLAC INC. (5433 POPLAR AVE, MEMPHIS, TN 38119, (901) 881-0177) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. *DT CONSUMER STATED VEHICLE IS REPAIRED.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC SRX
    - AYLETT, VA

    LOW BEAM HEADLIGHTS ARE TOO DIM CAN'T SEE ARE FORCED TO USE HI BEAMS WHEN DRIVING AT NIGHT. HAVE BEEN REPLACED SEVERAL TIMES. NO DIFFERENCE.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - SAVANNAH, GA

    THE HEADLIGHTS ARE SO DIM I'M UNABLE TO DRIVE MY CAR AT NIGHT. THERE IS PRACTICALLY NO DIM HEADLIGHTS. WHEN I DRIVE AT NIGHT I MUST HAVE THE LIGHTS ON BRIGHT. I LIVE IN A AREA WITH A VERY HEAVY POPULATION OF DEER, ON TWO OCCASIONS I HAVE VERY NARROWLY MISSED THE DEER RUNNING OUT IN FRONT OF MY CAR. I HAD THE HEADLIGHTS REPLACED AND IT HAS NOT HELPED. THEY TOLD ME THERE WAS CONDENSATION IN THE LIGHT ASSEMBLY CAUSING THE PROBLEM. ALL THE REPORTS I HAVE READ SAY THE PROBLEMS STILL EXIST AFTER THE ASSEMBLY IS REPLACED BECAUSE THEY USE THE SAME DEFECTIVE ASSEMBLY. THERE SHOULD BE A RECALL FOR THIS PROBLEM, IT IS VERY DANGEROUS AND SOMEONE IS GOING TO BE KILLED IF SOMETHING IS NOT DONE. IF THEY DON'T REPLACE AND CORRECT THIS VERY BAD PROBLEM I WILL NEVER INVEST IN ANOTHER CADILLAC.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - KERNERSVILLE, NC

    EXTERIOR LIGHTS ON DIM ARE NOT GOOD. HARD TO SEE. HAD NEW BULBS LIKE WHAT WAS ORIGINALLY IN THE CAR PUT IN AND THEY TOO WENT DIM. ASKED IF THERE WAS A RECALL AND GM SAID NO. THIS IS LEAVING MY VEHICLE UNDRIVEABLE AT NIGHT. I DON'T UNDERSTAND WHY GM DOES NOT HAVE A PERMANANT FIX FOR THIS AVAILABLE. THEY SHOULD REPLACE THESE BAD LIGHTS. HIGH BEAMS ARE FINE IT'S JUST THE DIM LIGHTS, I COULD GET A TICKET FOR DRIVING AT NIGHT WITH THE HIGH BEAMS ON ALL THE TIME SO I CAN SEE SO I JUST DRIVE ANOTHER CAR AT NIGHT. THEY WERE FINE UNTIL 5 MONTHS AGO.

    Source: NHTSA WEB SITE