2013 CADILLAC SRX Complaints

WE BOUGHT A USED 2013 CADILLAC SRX FROM A FLORIDA DEALERSHIP. WE HAVE BEEN EXPERIENCING THE HEADLIGHTS DON'T LIGHT WELL UNLESS HIGH BEAMS ARE ON. I BROUGHT IT TO A MECHANIC AND THEY TOLD ME THIS CAR WILL NOT PASS AN INSPECTION. I HAVE READ ON LINE THAT THIS IS AN ON GOING PROBLEM AND THEIR ARE CURRENT LAWSUITS. I AM AFRAID TO DRIVE AT NIGHT BECAUSE OF VISIBILITY ISSUES. I WAS QUOTED ON NEW HEADLIGHTS BUT MY MECHANIC CANNOT GUARANTY IT WILL CURE THE PROBLEM. I'M NOT SURE WHAT TO DO.

PURCHASED A 2013 CADILLAC SRX YESTERDAY FROM LOCAL DEALER. BOTH HEADLIGHTS HAVE VIRTUALLY NO LOW BEAM. AND CAR HAS TO BE DRIVEN WITH LIGHTS ON HI-BEAM WHEN DARK. RESULTING IN A VERY UNSAFE CONDITION FOR ON-COMMING TRAFFIC. INTERNET RESEARCH SHOWS NUMEROUS REPORTS OF OTHERS WITH THE SAME "USELESS LOW BEAM" HEADLIGHT PROBLEM.

THE HEATED SEAT CAUGHT ON FIRE AND BURNED A HOLE THROUGH THE LEATHER SEAT AND HAD TO PUT WATER ON IT TO GET IT OUT. IT WAS ON THE LOWER RIGHT SIDE OF THE BACK WHILE I WAS SITTING IN IT IN A PARKING LOT AND LUCKY I WAS NOT DRIVING OR IT MAY HAVE CAUSED AN ACCIDENT AS IT WAS BURNING A HOLE THROUGH MY COAT AS WELL.

THE HEADLIGHTS ON MY VEHICLE AT NIGHT ARE TERRIBLE...IT IS ALMOST LIKE THERE NOT ON, VERY DIM..I AM AFRAID TO DRIVE AT NIGHT WITH THIS VEHICLE....I HAVE TO USE HIGH BEAMS, BUT HAVE TO LOWER WHEN A CAR APPROCHES..

MY 2013 CADILLAC SRX DIM HEADLIGHTS HAVE GOTTEN NOTICEABLY DIMMER. AT FIRST I THOUGHT HAVING THE DIM HEADLIGHTS REPLACED WOULD SOLVE THE PROBLEM, BUT I AM HESITANT BECAUSE THE DEALERSHIP QUOTED US A PRICE WELL OVER $1,000 AND INFORMED US THAT IT PROBABLY WOULD NOT SOLVE THE PROBLEM DUE TO A MOISTURE BARRIER DEFECT IN THE HEADLIGHTS AND THE WORK WOULD NOT BE GUARANTEED AFTER THAT I'VE RESEARCHED ONLINE AND IT APPEARS THAT A LOT OF CADILLAC SRX OWNERS ARE REPORTING THE SAME PROBLEM. WE ARE HAVING TO USE HIGH BEAM HEADLIGHTS AT NIGHT DUE TO THIS SAFETY ISSUE WITH THE CADILLAC SRX FLAWED HEADLIGHT DESIGN WHICH IS VERY UNSAFE FOR THE ONCOMING TRAFFIC. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION OR STOPPED. THIS IS EVERY NIGHT ON ANY ROAD OR HIGHWAY WE HAPPEN TO BE ON AND IN ANY TOWN OR CITY WE HAVE TRAVELED TO.

THE LOW BEAM HEADLIGHTS ON OUR 2013 CADILLAC SRX, WHICH WE PURCHASED NEW IN NOVEMBER, 2012, ARE PRACTICALLY UNUSABLE FOR NIGHT TIME DRIVING. THE LIGHT OUTPUT IS EXTREMELY LOW EVEN AFTER REPLACING THE BULBS WITH SYLVANIA ZXE BULBS AND THEN, AFTER THESE WERE INEFFECTIVE, LED REPLACEMENTS. DRIVING THIS VEHICLE IN LOW LIGHT CONDITIONS IS COMPLETELY UNSAFE UNLESS THE HIGH BEAMS ARE USED, WHICH THEN CAUSES ISSUES TO ONCOMING TRAFFIC. THERE ARE NUMEROUS SIMILAR OCCURRENCES READILY FINDABLE THROUGH INTERNET SEARCHES. IT APPEARS THAT GM SHOULD DETERMINE AND PROVIDE A LONG TERM SOLUTION TO THIS SAFETY ISSUE THAT HAS BEEN A NOTICEABLE ISSUE WITH OUR VEHICLE FOR THE PAST TWO YEARS.

MY CADILLAC SRX MODEL YEAR 2013 IS EQUIPPED WITH FAULTY HEADLIGHTS THAT ARE SO DIM I CAN NOT SEE THE LINES ON THE SIDE OF THE ROAD. ON BACK ROADS YOU CAN'T SEE NOTHINGS TO SEPARATE THE ROAD FROM THE LAND. I AM AFRAID TO DRIVE AT NIGHT. I HAVE JUST MISSED SEVERAL ACCIDENTS. I HAVE A GREAT EXTENDED WARRANTY THRU 2022, BUT THEY WILL NOT COVER BECAUSE OF GM STANCE. WARRANTY SOLUTIONS GM HAS FAILED TO PROPERLY ADDRESS THIS ISSUE WITH NOTIFICATION TO CURRENT AND PROSPECTIVE CADILLAC OWNERS. THE COMPANY HAS ALSO ALLEGEDLY FAILED TO OFFER A FIX FOR THE DEFECT UNDER ITS OWN BUMPER-TO-BUMPER WARRANTY. A RECALL WOULD BE TOO EXPENSIVE. COMMON TO OTHER GM MODELS. THERE ARE CURRENTLY 2 CLASS ACTION LAW SUITS FLORIDA AND CALIFORNIA. HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE LOW LIGHTS ARE SO LOW THAT YOU CAN NOT SEE AT NIGHT. THE BRIGHTS ARE FINE. I REPLACED THE FILAMENTS AND PUT IN STRONGER BLUBS, BUT THE LOW LIGHTS ARE STILL NOT ADEQUATE FOR NIGHT DRIVING. THIS STARTED IN JUNE 2016.

THE LOW HEADLIGHT BEAMS ARE SO DIM YOU CAN NOT SEE TO DRIVE AT NIGHT. IT HAS BECOME VERY FRIGHTENING TO DRIVE AT NIGHT. VEHICLE WAS BROUGHT TO DEALER WHO STATED HE HAS SEEN THIS ISSUE BUT NOTHING HE CAN DO . CADILLAC WAS CONTACTED AS WELL. THEY STATED THERE WAS NOTHING THEY COULD DO EITHER.

MY LOW BEAM HEADLIGHTS HAVE BECOME VERY VERY DIM. HAVE HAD TO REPLACE THE BULBS TWICE. I HAVE TO DRIVE WITH HIGH BEAMS IN ORDER TO SEE SAFELY AT NIGHT. THIS IS A KNOWN DEFECT IN THESE CARS, BUT CADILLAC HAS NOT ISSUED A RECALL.