2010 CADILLAC SRX Complaints

THE HEADLIGHT FAILED ON OUR VEHICLE DUE TO MOISTURE INSIDE THE LIGHT. APPARENTLY, GM KNOWS ABOUT THIS DEFECT AS IT IS A COMMON COMPLAINT. HOWEVER, CADILLAC WANTS $2000 TO FIX THIS HEADLIGHT WHICH I SEE AS A SAFETY CONCERN, ESPECIALLY IN FLORIDA WHERE MOISTURE CAN ACCUMULATE INSIDE AN IMPROPERLY SEALED HEADLIGHT. IF BOTH BALLASTS FAIL, IT WOULD LEAVE THE DRIVER WITHOUT ANY HEADLIGHTS AT NIGHT. THIS HEADLIGHT FAILED DURING A HEAVY RAINSTORM IN FLORIDA AT NIGHT, LEAVING US WITH ONLY ONE HEADLIGHT.

I OPENED THE POWER TAILGATE WITH MY REMOTE CONTROL AND REACHED INTO THE CAR TO GET SOME ITEMS OUT OF THE BACK. INSTEAD OF STAYING IN THE UP POSITION, THE TAILGATE CAME DOWN ABOUT 12 INCHES AND THEN BACK UP AND THEN HEADED DOWNWARD ONTO MY BACK. I AM 6 FOOT, THREE INCHES AND HAD ALL I COULD DO TO KEEP IT FROM CRUSHING ME. I MANAGED TO DUCK AND PULL OUT BEFORE IT SLAMMED DOWN. IF IT WOULD HAVE BEEN MY MUCH SMALLER WIFE, SHE VERY WELL COULD HAVE BEEN INJURED. I WAS PARKED AND IN A PARKING LOT. SINCE THEN, I HAVE TRIED IT SEVERAL TIMES AND IT CONTINUES TO DO THE SAME THING RENDERING IT TOTALLY USELESS.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLUMINATED. RYAN CHEVROLET, LOCATED AT 1800 SOUTH BROADWAY, MINOT, NORTH DAKOTA 58701, DIAGNOSED THAT THE REAR AXLE AND THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 87,100.

DIM/RUNNING HEADLIGHTS WORK BUT VERY DIM CANNOT SEE WHILE DRIVING AT NIGHT. HAVE TO USE HIGH BEAMS. WHEN TAKEN TO CADILLAC THEY CLAIM THAT MOISTURE IN THE HEADLIGHTS IS WHAT CAUSES THE PROBLEM. THIS SEEMS TO ME TO BE A DESIGN FAILURE. VERY UNSAFE TO OPERATE AND ASTRONOMICALLY EXPENSIVE TO HAVE REPAIRED.

SHIFT MODULE 208755589 DATED 01/25/2010 OTHER NUMBERS GM 4447/812516052/05MODEL5 WOULD NOT SHIFT INTO PARK, VEHICLE WOULD NOT TURN OFF AND ROLLED CAUSING AN UNSAFE VEHICLE.

THE HEADLAMPS ON THE 2010 CADILLAC SRX ARE NOT SAFE! THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT MOISTURE AND CONDENSATION GETTING INSIDE THESE LAMPS CAUSING HEADLIGHTS TO BURN OUT. I WAS DRIVING AT NIGHT WHEN MY DRIVER SIDE HEADLIGHT WENT OUT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THERE IS MOISTURE IN THE HEADLIGHT THAT CAUSED THE BULB TO GO OUT. THEY QUOTED ME OVER 2K FOR A HEADLAMP N BULB. THIS IS RIDICULOUS!! GM NEEDS TO DO SOMETHING ABOUT THE HEADLAMPS ASAP!! THESE VEHICLES ARE SUPPOSED TO BE MADE WITH THE BEST PARTS, BUT I SEE GM HAS FAILED!! THIS MATTER NEEDS ATTENTION IMMIDIATLY BEFORE SOMEONE IS HURT OR EVEN WORSE!!

I BOUGHT THIS CADILLAC SRX 2010 A FEW WEEKS AGO I WAS DRIVING AND SUDDENLY THE LIGHTS STOPPED WORKING AND A WARNING ⚠️ SHOWED UP ON THE SCREEN. THEY HAVE A LOT OF MOISTURE INSIDE. I DON'T KNOW WHAT I SHOULD DO NOW.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DEPRESSING THE LIFTGATE BUTTON, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT IT WAS A MANUFACTURER DEFECT AND THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/21/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 9/28/18*JB

CONDENSATION IN HEADLIGHTS CAUSING LIGHTS TO GO OUT. LEAKING SEAL FROM MANUFACTURER ALLOWING MOISTURE IN.

I BOUGHT A USED 2010 CADILLAC SRX LAST DECEMBER, DROVE IT FOR ABOUT A WEEK THE NOTICED DRIVER SIDE HEADLIGHT WAS OUT SO WENT TO AUTOZONE TO CHECK PRICE OF BULB $100 NO WAY, SO CHECKED EBAY AND GOT 2 FOR $25. HEADLIGHT WORKED FINE FOR ABOUT ANOTHER MONTH AND DRIVER SIDE LIGHT WENT OUT AGAIN SO I TRIED REPLACING IT WITH THE OTHER BULB AND IT DIDN'T WORK. TOOK VEHICLE BY LOCAL CADILLAC DEALERSHIP AND THEY TOLD ME IT SOUNDED LIKE THE BALLAST WAS BAD WHICH COSTS $225 JUST FOR PART AND $444 TOTAL W/LABOR. TOLD DEALERSHIP TO GO AHEAD AND REPLACE IT AND HEADLIGHT STILL DIDN'T WORK. DEALERSHIP SAID CONDENSATION WAS IN LIGHT CAUSING IT NOT TO WORK AND I NEEDED A HEADLIGHT REPLACEMENT WITH TOTAL COST OF $1700 WHICH COULDN'T AFFORD JUST FOR A HEADLIGHT SO I FOUND ONE ONLINE FOR $275 AND INSTALLED IT MYSELF AND IT WORKED FINE FOR ABOUT ANOTHER MONTH NOW OUT AGAIN. HEAVY RAIN FOR 3 DAYS AND I'M WONDERING IF MOISTURE IS INSIDE IT BECAUSE I REMOVED THE BUMPER AGAIN AND SWITCHED BULBS FROM GOOD SIDE AND PUT ON BAD SIDE AND BULB NOT WORKING BUT BAD SIDE BULB IS WORKING ON GOOD SIDE. I'M ALSO GOING TO REPLACE THE RELAY FUSE TO SEE IF THAT WORK. DON'T SEE WHY THERE IS NOT A RECALL ON THIS SINCE THERE ARE SO MANY COMPLAINTS.