2011 CADILLAC SRX Complaints

View complaints related to 2011 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2011 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CADILLAC SRX
    - HENDERSONVILLE, NC

    THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM, UNABLE TO DRIVE SAFELY AT NIGHT AT ALL. I HAVE REPLACED THE BULBS, BUT THERE IS NOT ENOUGH POWER GOING TO THE HEADLIGHTS. I THINK THIS IS DUE TO FAULTY HEADLIGHTS THAT ALLOW MOISTURE TO GET IN AND HAVE DAMAGED THE LIGHTING HOUSING.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - SUITLAND, MD

    MOISTER COMPLETELY FILLED BOTH HEADLIGHT ASSEMBLIES AND THE LEFT HEADLIGHT DOESN'T ALUMINATE NOW. THIS IS A SAFTY HAZARD.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - SUITLAND, MD

    THE LEFT AND RIGHT HEADLIGHT ASSEMBLIES RETAIN MOISTURE OR CONDENSATION THEN THE LIGHTS FAIL TO COME ON FOR NIGHT TIME OPERATION CAUSING LOCAL LAW ENFORCEMENT TO PULL ME OVER.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - THOMASVILLE, NC

    AFTER A RAINY DAY, I GOT INTO MY 2011 CADILLAC SRX TO HEAD HOME FROM WORK. I WAS DRIVING DOWN THE ROAD WHEN BOTH HEADLIGHTS WENT OUT. II WAS LUCKY THAT I DID NOT WRECK OR SOMEONE DIDN'T HIT ME!!! I HAD THIS DIAGNOSED AT A CERTIFIED CADILLAC DEALERSHIP AND THE PROBLEM IS FAULTY SEALS ON THE LIGHT ASSEMBLY HOUSING. IT WILL COST 2959.90 TO GET THIS PROBLEM FIXED, HOWEVER IN READING ON LINE, THE REPLACEMENTS AREN'T ANY BETTER THAN WHAT I HAVE ON IT RIGHT NOW.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - BRUNSWICK, GA

    IN AUGUST 2018, I PURCHASED THIS 2011 CADILLAC SRX. AFTER DIVING THE VEHICLE AT NIGHT I NOTICED HOW DIM THE LOW BEAM HEADLIGHTS ARE. IT IS EXTREMELY DIFFICULT TO SEE ON UNLIT ROADS AND VERY DANGEROUS AS OTHER DRIVERS HAVE A DIFFICULT TIME SEEING ME AS WELL. I RESORTED TO USING MY HI-BEAMS. AFTER THESE INCIDENTS I INSPECTED THE HEADLIGHTS AND FOUND THAT BOTH LIGHTS HAVE ACCUMULATED CONDENSATION IN THE INTERIOR. I CONSULTED THE OWNERS MANUAL WHICH HONESTLY DIDN'T HELP MUCH. I HAVE SINCE RESEARCH THIS PROBLEM ON LINE TO FIND THIS HAS BEEN AN ON GOING PROBLEM SINCE 2010. AS A MAKER OF LUXURY VEHICLES CADILLAC SHOULD CORRECT THIS DANGEROUS PROBLEM.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - RIO LINDA, CA

    MY HEADLIGHTS ARE FULL OF CONDENSATION. THE LIGHTS ARE NOW SO DIM THAT I CAN ONLY DRIVE AT NIGHT USING THE BRIGHTS. SO INCREDIBLY DANGEROUS..ESTIMATE TO REPAIR IS $1500.00

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - MAPLE HEIGHTS, OH

    THE HEADLIGHT ASSEMBLY SEAL IS VERY WEAK AND SHORTS OUT THE ENTIRE HEADLIGHT. ITS $1500+ TO REPLACE AND IT APPEARS THAT GM IS JUST GOING TO IGNORE THIS PROBLEM. MY CAR THAT I AM STILL PAYING FOR HAS TO STAY PARKED BECAUSE I CANT AFFORD TO FIX THIS HEADLIGHT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - ROCKFORD, IL

    LOW BEAM HEADLIGHTS, ILLUMINATE AT DANGEROUSLY LOW LEVELS. IT MAKES IT VERY HARD TO DRIVE AT NIGHT MAKING VERY DANGEROUS DRIVING CONDITIONS. TO SEE AT NIGHT, I OFTEN HAVE TO DRIVE WITH MY HIGH BEAMS ON, WHICH IS VERY DANGEROUS FOR ONCOMING TRAFFIC.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - GREENVILLE, SC

    THE HEADLIGHTS ARE VERY DIM, AFTER REPLACING BOTH BULBS. THE HEADLIGHTS ARE ACCUMULATING MOISTURE AND NOW HAVE WENT COMPLETELY OUT. THIS IS A PROBLEM WELL KNOWN WITH THIS VEHICLE

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - SAN RAMON, CA

    THIS IS A PROBLEM ON ALL SRX 2011 MODELS. WHEN RAINING, WATER DRAINS INTO THE SPARE TIRE COMPARTMENT AND SHORTS THE MOTOR THAT OPENS THE LIFT GATE. THIS HAPPENS ON A BRAND NEW CAR, IN OTHER WORDS, THIS IS NOT A RESULT OF POOR MAINTENANCE OR A REPAIR THAT IS NEEDED. SO, IF ONE GETS A FLAT TIRE, IN THE RAIN, ONE CANNOT ACCESS THE SPARE TIRE OR THE TIRE INFLATION KIT, BECAUSE THE LIFT GATE CANNOT BE OPENED TO ACCESS THEM. THE POWER MOTOR IS THE ONLY WAY TO OPEN THE LIFT GATE - IT CANNOT BE OPENED MANUALLY BY DESIGN. SO, ONE CAN BE STRANDED IN A VERY DANGEROUS SITUATION, WITH THE POTENTIAL OF SERIOUS INJURY OR DEATH. A STRANDED CAR, ON THE SIDE OF THE ROAD, POTENTIALLY AT NIGHT WITH POOR LIGHTING OR ROAD CONDITIONS, AND OTHER VEHICLES MAY CRASH INTO THE CAR. I REALIZE ALL FLAT TIRE SITUATIONS HAVE THIS POTENTIAL PROBLEM, HOWEVER, IN THIS CASE, THE DANGER OF THE SITUATION IS PROLONGED SIGNIFICANTLY, THEREBY SIGNIFICANTLY INCREASING THE RISK OF INJURY OR DEATH. THIS IS OBVIOUSLY A DESIGN DEFECT WHICH GM DID NOT INTEND, AND THEY MUST FIX IT IMMEDIATELY BEFORE SOMEONE DIES, IF SOMEONE HASN'T DIED ALREADY. I AM A RECENT OWNER OF THIS VEHICLE, AND THIS IS MY FIRST FLAT TIRE WITH IT, WHICH IS WHY I DIDN'T KNOW ABOUT THIS PROBLEM UNTIL NOW.

    Source: NHTSA WEB SITE