2012 CADILLAC SRX Complaints
View complaints related to 2012 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2012 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CADILLAC SRX- CAMPBELLSVILLE, KY
DIM HEADLIGHTS ARE VERY DIM. CADILLAC SAYS NO RECALL. HAVE READ SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. CADILLAC SAYS WATER IS GETTING IN LIGHTS CAUSING THE LIGHT TO GO FAULTY. CALIFIRNIA LAWSUIT WAS WON BUT FOR CALIFORNIA ONLY TO GET THEM FIXED. THIS IS MY SPOUSES VEHICLE AND I AM IN FEAR OF HER AND MY CHILD'S SAFETY. YOU CANNOT SEE WITH THE DIM HEADLIGHTS ON AT NIGHT PERIOD. THE LIGHTS ARE VERY DIM. ESPECIALLY DANGEROUS WHEN RAINING OR BEING FOLLOWED BY ANOTHER VEHICLE, THE OTHER VEHICLES LIGHTS CAST MY CARS SHADOW IN THE FRONT OF MY VEHICLE CAUSING MORE DANGER SEEING. I AM AMAZED AT ALL THE COMPLAINTS OF THIS SAFETY ISSUE AND I HOPE AND PRAY NO ONE HAS LOST THEIR LIFE OVER THIS PROBLEM. PLEASE HELP GETTING THESE VEHICLES REPAIRED BEFORE SOMEONE DIES OR LOSES ANOTHER LIFE OVER THIS ISSUE. THEY SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. THANK YOU FOR YOUR TIME IN REGARDS TO THIS MATTER. WE HAVE TO ALMOST STOP IN THE MIDDLE OF THE ROAD WHEN MEETING ANOTHER VEHICLE.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- BEAUMONT, TX
I HAVE A CADILLAC 2012 AND I CAN NOT SEE TO DRIVE IT AT NIGHT. I HAVE TO USE THE HIGH BEAMS TO SEE BLINGING THE ON COMING VEHICLES WHICH IS VERY DANGEROUS. AT UNKNOWN TIME WHEN A APPLY PRESSURE TO THE BRAKES MY VEHICLE WONT STOP. I HAVE TO PUMP THE BRAKES AND THAT DON'T WORK. THE PEDAL DROPS TO THE FLOOR. TOOK IT INTO THE SHOP AND THEY STATED THEY COULDN'T FIND ANYTHING WRONG. THIS HAVE HAPPEN TO ME 3 TIMES AS OF NOW, I PRAY THERE ISN'T A ACCIDENT.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- MESQUITE, TX
LOW BEAM HEADLIGHTS ARE TOO DIM. CANNOT SEE TO DRIVE AFTER DARK WITHOUT BRIGHT LIGHTS. VERY DANGEROUS TO DRIVE THIS VEHICLE AFTER DARK. GM DOESN'T HAVE A RECOMMENDED REPAIR THAT DOESN'T COST THE AUTO OWNER THOUSANDS OF DOLLARS.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- MERIDEN, CT
THE LOW BEAM HEADLIGHTS ARE TOO DIM MAKING IT UNSAFE TO DRIVE THE CAR AT NIGHT. THIS IS A COMMON PROBLEM FOR THIS MODEL AND THE MANUFACTURER WILL NOT CORRECT THE PROBLEM.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- LAKE WORTH, FL
I PURCHASED THE CAR ON 12.23.2018 FROM AUTONATION CHEVY IN GREENACRES FLORIDA. WHEN THE CAR WAS FIRST DRIVEN AT NIGHT, THE HEADLAMPS WERE NOT ILLUMINATING THE ROAD. NOTIFIED THE DEALER THE NEXT DAY AND WAS TOLD TO BRING CAR IN TO HAVE IT FIXED AS IT IS A SAFETY ISSUE. WHEN CAR WAS TAKEN TO THE DEALER, IT WAS DETERMINED THAT PART OF THE HEADLIGHT SYSTEM HAD DE-LAMINATED INTERNALLY. THE DEALERSHIP SUBSEQUENTLY SAID THIS IS NOT A SAFETY ISSUE AD REFUSED TO REPAIR IT AT THEIR EXPENSE NOR DID THE ACCEPT THE CAR BACK. I MAINTAIN THAT THE DEALERSHIP KNOWINGLY SOLD ME A CAR WITH A SAFETY ISSUE AND IS REFUSING TO TAKE CARE OF IT. INCIDENTALLY, THE COST TO ME TO REPAIR THIS WOULD BE ALMOST $2,000.00
Source: NHTSA WEB SITE -
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2012 CADILLAC SRX- SALEM, MA
LEFT HEADLIGHT BEGAN SHOWING MOISTURE INSIDE AND THEN BULB BURNT OUT. BOUGHT BULB FOR 109 DOLLARS ONLY TO FIND OUT I NEED A TOTAL REPLACEMENT KIT TO THE TUNE OF 2000 DOLLARS. NOW THE CAR WILL NOT PASS MASSACHUSETTS INSPECTION AND THIS IS A SERIOUS PROBLEM PLEASE HELP HAVE GM RECALL. THEY SELL THE SAME EXACT KITS TO FIX AND IT COULD HAPPEN AGAIN. THERE IS NO GUARENTEE IT COULD NOT HAPPEN AGAIN AND IT IS DANGEROUS DRIVING WITH 1 HEADLIGHT. THANK YOU
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CHIPLEY, FL
I BOUGHT A 2012 CADILLAC SRX ABOUT 4 MONTHS AGO. THE HEADLIGHTS ARE A HUGE SAFETY ISSUE! I THOUGHT MAYBE IT WAS ONLY MY VEHICLE BUT AFTER READING DOZENS OF COMPLAINTS, THIS IS A MANUFACTURER ISSUE THAT CADILLAC NEEDS TO ADDRESS ASAP! I CANNOT SEE TO DRIVE AT NIGHT WITHOUT TURNING ON HIGH BEAMS WHICH CREATES ANOTHER SAFETY ISSUE FOR ONCOMING TRAFFIC. I AM NOT ELDERLY OR SOMEONE WITH VISION PROBLEMS AND WHEN I CANNOT SEE THE WHITE LINES JUST A FEW FEET IN FRONT OF ME, IT IS RIDICULOUS! I HOPE CADILLAC REALIZES THE LIABILITY OF THIS ISSUE AND THAT IF SOMEONE IS INJURED OR KILLED BECAUSE THEY CANNOT SEE, THEY WILL BE HELD ACCOUNTABLE. THERE ARE FAR TO MANY COMPLAINTS FOR THEM TO IGNORE THIS! I AM STUCK NOW WITH A VEHICLE THAT IS USELESS IF YOU CANNOT DRIVE IT WHEN YOU WANT! THE MOMENT I CAN GET ENOUGH PAID OFF, I WILL BE SELLING IT AND NEVER BUYING ANOTHER CADILLAC PRODUCT.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CONYERS, GA
MY FRONT HEADLIGHT ARE A HAZARD. I'VE HAD THE BULBS CHANGED MULTIPLE TIMES TO NO AVAIL. I HAVE TO DRIVE AT NIGHT WITH MY BRIGHT LIGHTS ON. I HAVE COMPLAINED TO GM, AND THEY AREN'T TRYING TO FIX THE PROBLEM, THIS IS A KNOWN PROBLEM WITH THE LIGHT SEALS. THERE NEEDS TO BE A RECALL BEFORE SOMEONE IS KILLED.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- JACKSONVILLE, NC
I PURCHASED MY 2012 IN 2016. RECENTLY MY HEADLIGHTS HAVE STARTED TO DIM. IT BECOMES VERY HARD TO SEE AT NIGHT TO THE POINT THAT IT ALMOST LOOKS AS IF I DON'T HAVE ANY LIGHTS ON IT ALL. MOST OF THE TIME I HAVE TO CUT MY HIGH BEAMS ON WHICH CREATES A PROBLEM FOR ONCOMING TRAFFIC.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- FYFFE, AL
WHEN LIGHTS ARE PLACED ON DIM YOU CANNOT SEE TO DRIVE AT NIGHT. VERY DIM AND UNSAFE.
Source: NHTSA WEB SITE