2013 CADILLAC SRX Complaints

HEADLIGHTS ARE SO DIM, YOU CAN NOT SEE AT NIGHT AT ALL. ITS VERY DANGEROUS TO DRIVE AT NIGHT IN THIS CAR. THERE HAS TO BE A RESOLUTION TO THIS.

MY HEADLIGHTS ARE EXTREMELY DIM. I HAVE HAD BOTH BULBS REPLACED BUT MY LOW BEAMS ARE STILL TO DIM. THIS MAKES IT EXTREMELY HARD TO SEE WHILE DRIVING AT NIGHT. TONIGHT, I ALMOST HIT A DEER AND ANOTHER CAR BECAUSE OF THIS ISSUE. OFTEN, I HAVE TO DRIVE WITH MY HIGH-BEAMS ON TO BE ABLE TO ADEQUATELY SEE THE ROAD. I HAVE RESEARCHED THIS ISSUE AND THERE ARE CLASS ACTION LAWSUITS IN OTHER STATES REGARDING THIS PROBLEM. THIS ISSUE NEEDS TO BE ADDRESSED. NOT BEING ABLE TO SEE ADEQUATELY PUTS MYSELF AND OTHERS IN DANGER.

THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. WHILE DRIVING AT NIGHT I HAVE TO USE THE HIGH BEAMS, ALTHOUGH CAUTIOUSLY, SO AS NOT TO BLIND ONCOMING DRIVERS. IF THERE IS A CAR BEHIND ME, I CANNOT SEE THE ROAD IN FRONT OF MY CAR AT ALL; IN FACT, I SEE THE SHADOW OF MY CAR IN FRONT OF ME. THIS IS EXTREMELY UNSAFE AND HAS NOT BEEN RECALLED BY CADILLAC. TO REPLACE THE HEADLIGHTS IS ABOUT $1500 AND IS NOT GUARANTEED TO IMPROVE THE DIM LIGHT SITUATION. I HAVE TO DRIVE AT NIGHT AND IT'S FRIGHTENING. WHY IS NOTHING BEING DONE ABOUT THIS? THERE ARE THOUSANDS OF COMPLAINTS LOGGED ON THE INTERNET. IS THE GOVERNMENT GOING TO INTERVENE ON OUR BEHALF? WHAT RECOURSE DO WE HAVE? AT THIS POINT, I DON'T BELIEVE IT SHOULD BE UP TO INDIVIDUAL OWNERS TO PURSUE RESTITUTION. PLEASE STEP IN AND DO SOMETHING! I BOUGHT THIS CAR FROM A CADILLAC DEALER IN APRIL OF 2017.

FRONT HEADLIGHTS SO DIM CANNOT SEE AT NIGHT WITHOUT USE OF HIGH BEAMS. TOOK TO DEALER TOLD LIGHT HOUSING HAD OXIDIZED FROM THE INSIDE AND WOULD NEED REPLACED. DEALERSHIP STATED CHANGING BULBS WILL NOT HELP NOR COULD LENSES BE CLEANED THAT IT WAS A MANUFACTURER FLAW. $1055 TO FIX WITH NO GUARANTEE THEY WONT NEED REPLACED AGAIN IN 5 YEARS OR LESS.

2013 CADILLAC SRX FRONT HEADLAMPS DO NOT PUT OUT LIGHT. CANT DRIVE IT AT NIGHT. CADILLAC SUGGESTED AFTER MARKET BULBS, ALSO DIDN'T WORK. HAVE NOW INSTALLED FLOOD LIGHTS TO USE FOR DRIVING. HAVE SPENT OVER $600. CADILLAC SAYS THEY HAVE NEVER HEARD OF THIS HAPPENING. CAN'T GUARANTEE PUTTING NEW ONES IN WILL HELP AND IT COULD HAPPEN AGAIN. HOW CAN CADILLAC SELL CARS WITHOUT EFFECTIVE LIGHTS? TERRIBLE SAFETY HAZARD. GOT NO SATISFACTION FROM DEALER OR CADILLAC.

I HAD TO DRIVE THIS CAR AT NIGHT EXTENSIVELY RECENTLY. WE NOTICED THAT WE ARE UNABLE TO SEE ADEQUATELY WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THE NORMAL HEADLIGHT BULB IS SO DIM THAT IT APPEARS THAT NOT BE WORKING WHICH LEAVES YOU WITH THE ONLY OPTION OF USING HIGH BEAMS EVEN WHILE IN THE CITY. THE DEALER SAID THEY GET ABOUT 3 CALLS PER DAY COMPLAINING ABOUT THE SAME ISSUE. HE ADDED THAT THERE IS NO FIX FROM CADILLAC BUT THAT THEY ARE WELL AWARE OF IT AND HAVE JUST CHOSEN TO DO NOTHING. COINCIDENTALLY THIS ISSUE IS SO BAD THERE IS A CLASS ACTION LAWSUIT. WE HAVE LITERALLY STOPPED DRIVING AT NIGHT TO AVOID HAVING A CRASH.

QUITE SOME TIME AGO I NOTICED THAT WHILE DRIVING AT NIGHT IT WAS DIFFICULT TO SEE. THE HEADLIGHTS DIDN'T SEEM TO BE PROJECTING GOOD LIGHT. I HAD FAMILY LOOK AT THE HEADLIGHTS, BUT THEY COULDN'T FIGURE IT OUT. I SHINED THEM ON THE CLOSED GARAGE DOOR, BUT I COULDN'T FIGURE IT OUT. FINALLY I CALLED MY MECHANIC, AFTER HIM MY CADILLAC DEALER ONLY TO FIND OUT THAT THE HEAD LIGHTS HAD DETERIORATED AND THAT THE REPAIR OR REPLACEMENT WOULD COST QUITE A HEFTY PRICE. IN RESEARCHING I SEE THAT I AM NOT ALONE IN THIS PROBLEM. IN FACT I HAVE FOUND THAT AT LEAST TWO CLASS ACTION SUITS HAVE BEEN FILED, ONE IN CA AND THE OTHER IN FL. WHY HASN'T THERE BEEN A RECALL? THIS IS GOING TO PROVE DANGEROUS FOR THOSE DRIVING AT NIGHT. AS IT IS, I WILL BEGIN USING MY HIGH BEAMS AT ALL TIMES. DO WE NEED TO WAIT FOR SOMEONE TO BE INJURED OR WORST, KILLED, BEFORE THE GOVERNMENT REQUIRES A RECALL?

THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. THE ROADWAY IS NOT LIGHTED FOR MORE THAN 30 FEET. THIS PROBLEM HAS GRADUALLY GOTTEN WORSE FOR BOTH THE DRIVER AND PASSENGER SIDES.THE HEADLIGHT IS DIM WHETHER THE CAR IS IN MOTION OR STATIONARY. THE HIGH BEAM LIGHTS WORK JUST FINE.THE CADILLAC DEALERSHIP CLAIMS THE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED BECAUSE MOISTURE HAS GOTTEN INTO THE ASSEMBLY UNIT. THAT IS A COST OF $1700, THAT IS NOT COVERED BY AN EXTENDED WARRANTY. CADILLAC HAS HUNDREDS OF DOCUMENTED COMPLAINTS FOR THIS ISSUE. IT WILL TAKE SOMEONE BEING KILLED BEFORE CADILLAC WILL DO SOMETHING ABOUT THIS.

RECENTLY PURCHASED A USED 2013 CADILLAC SRX FOR MY WIFE. HEADLIGHTS ARE SO DIM THAT WE PULLED OFF THE ROAD AND CHECKED TO MAKE SURE THEY WERE ON. PER LOCAL CADILLAC DEALER, REPAIR WILL BE OVER $1500 WITH NO GUARANTEE OF IMPROVED VISIBILITY. I WILL NOT ALLOW HER TO DRIVE THE CAR AT NIGHT DUE TO POOR VISIBILITY. I HAVE SINCE READ THIS IS A KNOWN PROBLEM BY CADILLAC.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE OPERATING THE VEHICLE, THE BACKUP CAMERA AND NAVIGATION SYSTEM FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CADILLAC OF KNOXVILLE, 10005 PARKSIDE DR, KNOXVILLE, TN) AND THE QUE PANEL WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.