2015 CADILLAC SRX Complaints

Q SCREEN CRACKED AND SPREADING, RADIO GLITCHES FREEZES JUMPS AND QUIVERS ON STATIONS

DEFECTIVE HEADLIGHT LAMPS,HAVE DRIVE WITH HIGH BEAM LIGHTS ON AT NIGHT,GENERAL MOTORS NEGLECTING TO RECALL THIS SAFETY VIOLATION.

CADILLAC SENT ME A LETTER ADVISING THAT MY CAR MAY HAVE AN ISSUE WITH MOISTURE IN THE HEADLIGHTS. THEIR PROPOSED SOLUTION IS TO HAVE ME PAY MY DEALER JUST TO INSPECT THE CAR, THEN PAY THE DEALER TO REPLACE THE HEADLIGHTS IF NECESSARY, THEN FILE A CLAIM FOR REIMBURSEMENT FROM CADILLAC, WHICH THEY MAY OR MAY NOT APPROVE. MY DEALER CONFIRMED THAT PROCESS AND TOLD ME THAT MY OUT OF POCKET COST WOULD BE ABOUT $1,700.00. SHOULDN'T THIS BE SAFETY RECALL THAT CADILLAC WOULD FIX WITHOUT ME HAVING TO PAY FIRST AND THEN WAIT FOR MONTHS TO POSSIBLY BE REIMBURSED? THANKS FOR YOUR ASSISTANCE.

A WARNING LIGHT ON THE CUE SYSTEM HAS LOCKED AND WILL NOT WORK. THIS IS A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS MOVING.

LOW BEAM HEADLIGHT VERY LOW REPLACED BULB AND STILL GOES DIM. MOISTURE GETS INSIDE THE HEADLIGHT ASSEMBLY.

REQUIRED HEADLIGHT REPLACEMENT DUE INSUFFICIENT BEAM CAUSING IT TO BE EXTREMELY DANGEROUS DRIVING AT NIGHT. REQUESTING REIMBURSEMENT

MY RIGHT HEADLIGHT IS SO DIM I HAVE TO USE MY BRIGHTS WHEN DRIVING AT NIGHT. CADILLAC REPLACED THE LEFT HEADLIGHT ABOUT A YEAR AGO BECAUSE IT WAS SO DIM. I HAVE TRIED TO GET ALONG WITH THE RIGHT BEING SO DIM BUT IT IS NOT SAFE. I WORK 2 OR 3 NIGHTS A WEEK SO IT IS DIFFICULT. IT IS THAT WAY WHENEVER THE LIGHTS ARE ON.

MY 2015 SRX HEADLIGHTS ALL OF A SUDDENLY STARTED TO GO DIMMER AND DIMMER. MY HUSBAND CHANGED IT SEVERAL TIMES AND BOUGHT HIGHER WATTS AND NOTHING WORKED. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE. I HAVE TO RIDE WITH MY BRIGHTS ON IN ORDER TO SEE.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT VEHICLE HEADLIGHTS LOW BEAM WAS INADEQUATE FOR SAFE VEHICLE OPERATION. THE CONTACT WAS UNABLE TO SEE THE HEADLIGHT LOW BEAM AS PROJECTED. THE VEHICLE WAS TAKEN TO PIONEER CHEVROLET 1315 PIKE STREET, MARIETTA, OHIO 45750 PHONE (740)-236-4928, FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LUMINESCENCE FROM THE HEADLAMPS WERE INADEQUATE FOR SAFE NIGHT TIME DRIVING. THE VEHICLE WAS TAKEN TO CABLE DAHLER LOCATED AT (1151 W. 104TH ST. KANSAS CITY, MO) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEAD LIGHT ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.*BF*JB