2010 CADILLAC SRX Complaints

PURCHASED 2010 CADILLAC SRX NEW IN 2010. THIS CAR WAS IN THE DEALERSHIP GARAGE MORE TIMES THAN I OWNED IT IN THE FIRST 6 MONTH. AT 19,200 MILES, CAR WOULD NOT START. HAD IT TOWED TO DEALER. NO PROBLEM FOUND. RECHARGED BATTERY. THIS BATTERY FAILED A TOTAL OF 8 TIMES, FINALLY ON OCT. 25, 2010, BATTERY WAS BAD, ACCORDING TO DEALER, AND REPLACED. UNFORTUNATELY, THE WARRANTY HAD RUN OUT AND I HAD TO PAY $249.66. ISN'T IT STRANGE THAT THE DEALER DIDN'T FIND A DEFECTIVE BATTERY UNTIL THE WARRANTY RAN OUT. 8 TIMES THIS BATTERY FAILED. 8 TIMES I WAS STRANDED.

PURCHASED 2010 CADILLAC SRX NEW IN 2010.. IT NOW HAS 55,000 MILES. AT ABOUT 27,000 IT STARTED MAKING SOME SORT OF RUBBING, CRUNCHING GRINDING NOISE IN THE FRONT END. THOUGHT IT MIGHT BE BALL JOINTS OR SOMETHING ELSE IN THE FRONT END. NOISE GOES AWAY AFTER SOME DRIVING BUT ALWAYS COMES BACK AFTER SITTING FOR AWHILE. CADILLAC DEALER CANNOT FIND PROBLEM. NOISE GOES AWAY WHEN I TAKE IT TO DEALER AND COMES BACK AFTER I LEAVE. I DON'T KNOW IF DRIVING IT MAY BE DANGEROUS. NOISE MOST PRONOUNCED IN THE AM WHEN BACKING OUT OF MY GARAGE.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND THE DRIVER WAS UNABLE TO SEE THE ROADWAY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED SO THE HIGH BEAMS HAD TO BE ACTIVATED. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE SUN ROOF WAS LEFT OPEN AND THE INTERIOR OF THE VEHICLE BECAME WET. THE VEHICLE WAS LEFT AT THE DEALER FOR THREE MONTHS WITH WATER INSIDE THE VEHICLE. THE DEALER FINALLY REPLACED THE CARPET; HOWEVER, SINCE RETRIEVING THE VEHICLE FROM THE DEALER, IT EXPERIENCED ELECTRICAL ISSUES AND THE HEADLIGHTS FAILED TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HEADLIGHT LENSES WERE CLEANED. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING TO WORK, WENT TO STOP AT A RED LIGHT, "NO" BRAKES. I PUMPED THE PEDAL A COUPLE OF TIMES, FINALLY ATTAINED ENOUGH PRESSURE TO STOP THE CAR. THERE WERE NO SIGNALS, WARNING INDICATORS NOTING TO WARN ME OF THE STOPPING ABILITY OF THE CAR. THE PREVIOUS DAY, THE CAR WAS FINE, GOOD SOLID BRAKE PEDAL. TOOK THE CAR TO THE DEALER, THE CAR WAS INSPECTED, FLUID LEVELS FINE. DEALER SUGGESTED TO BLEED THE BRAKE SYSTEM FOR ENTRAPPED AIR. I THOUGHT THIS WAS EXTREMELY STRANGE. ALSO RECOMMENDED THE FRONT BRAKE PADS WERE 60% GONE, SHOULD BE REPLACED. I FOLLOWED THE DEALERS RECOMMENDATIONS, AND THE CAR RESPONDED, EVERYTHING IS FINE NOW EXCEPT I COULD HAVE BEEN KILLED OR OTHERS INJURED BY THIS FAILURE.

THE LOW BEAMS ON THIS VEHICLE CAUSES VERY POOR VISIBILITY HAS ALREADY CAUSED AN ACCIDENT THAT RESULTED IN AN EXPENSE OF MY INSURANCE DEDUCTIBLE TO HAVE THE VEHICLE REPAIRED. THIS IS A VERY SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BEFORE IT CAUSES A FATAL ACCIDENT IF IT HASN'T ALREADY.

HEADLIGHTS ARE FILLING WITH WATER AND CONDENSATION. NOW HEADLIGHTS ARE MALFUNCTIONING.

LOW BEAM HEAD LAMPS SO DIM FINDING IT NECESSARY TO DRIVE WITH HIGH BEAMS ON. REPLACED LIGHT BULBS, COSTING OVER $200, AGAIN BY LIGHTNING SPECIALIST COSTING $400. STILL UNABLE TO DRIVE SAFELY WITHOUT DRIVING WITH HIGH BEAMS. HAVE COME CLOSE TO HITTING PEDESTRIANS MORE THAN ONCE. VEHICLE IN MOTION

THE HEADLIGHTS ON THE 2010 SRX FILL WITH MOISTURE DECREASING THE LIGHT AND MAKE IT UNSAFE TO OPERATE THE VEHICLE AT NIGHT WITHOUT USING HIGH BEAMS. THIS PROBLEM HAS CAUSED REPEATED STOP BY POLICE TO WARN OF LOW VISIBILITY WITH THE AFFECTED HEADLIGHTS. I HAVE BECOME VERY LEERY OF DRIVING THIS VEHICLE AT NIGHT. THE SOLUTION FROM THE DEALER IS TO REMOVE THE HEADLIGHT AND DRY OUT THE MOISTURE OR REPLACE THE HEADLIGHT COMPLETELY. EITHER OPTION IS VERY EXPENSIVE AND SHOULD BE CHARGED TO THE MANUFACTURER. *TR

I AM ONE OF MANY CADILLAC SRX OWNERS WITH A MOISTURE PROBLEM INSIDE THE HEADLIGHT ASSEMBLY. I SPOKE TO THE LOCAL DEALER AND THEY OFFERED 2 "SOLUTIONS." AS A BAND-AID, THEY OFFERED TO DRILL HOLES IN THE CAR TO ALLOW THE WATER TO DRAIN. UNSATISFACTORY. I WAS TOLD THAT THE FORMAL REPAIR FOR THIS WAS OVER $2,000. RIDICULOUS. THE SERVICE WRITER INFORMED ME THAT THIS WAS A "KNOWN ISSUE" AND THAT MY HEADLIGHTS COULD SHORT OUT AT ANY TIME. AT NIGHT, THIS DANGEROUS SITUATION WOULD PRESENT A SERIOUS SAFETY HAZARD. I NOTICED THAT 86 OF THE 200 COMPLAINTS FOR THIS YEAR/MAKE/MODEL WERE FOR THIS SAME ISSUE.

WHILE DRIVING MY WIFE HAD TO PUSH BRAKE PEDAL FURTHER DOWN TO ENGAGE THE BRAKES TO SLOW OR STOP. PROBLEM CAME ON RELATIVELY QUICKLY. TOOK TO SHOP. DIAGNOSED AS A LEAK IN POWER BRAKE BOOSTER. ALSO, THE HOOD RELEASE MECHANISM IN PASSENGER COMPARTMENT BROKE, MAKING RELEASE OF HOOD VERY DIFFICULT. DANGEROUS IN CASE OF EMERGENCY REQUIRING ACCESS TO ENGINE COMPARTMENT. *TR