2011 CADILLAC SRX Complaints

BOTH HEADLIGHTS ARE DIM EVEN AFTER PUTTING NEW HEADLIGHT BULBS IN. ONE HEADLIGHT HAS ALSO ACCUMULATED MOISTURE FROM THE WEATHER WHICH HAS CAUSED A YELLOW TINT WHICH ALSO DIMS THE LIGHTING. I HAVE TO USE MY HIGH BEAMS TO SEE TURNS WHICH IS DANGEROUS FOR ME AND OTHER DRIVERS. THE FACT THAT I PUT NEW BULBS IN AND STILL CAN'T SEE WHEN I'M DRIVING IS A HUGE PROBLEM AND I FEAR AN ACCIDENT COULD HAPPEN BECAUSE OF THIS FAULT.

HEADLIGHT ASSEMBLY HAS MOISTURE PROBLEM CAUSING HEADLIGHTS TO FAIL. DRIVING AT NIGHT WITH DIM OR FAILED HEADLIGHTS IS EXTREMELY DANGEROUS AND WILL CAUSE ACCIDENTS AND LIKELY DEATHS. CANNOT SEE ROADWAY, ONCOMING CARS OR PEDESTRIANS DEALERSHIP INDICATED THAT REPLACEMENT PARTS HAVE THE SAME PROBLEM.

TAKATA RECALL- MY DRIVERS SIDE HEADLIGHT WENT OUT. I WENT TO HAVE IT FIXED AND THE MECHANIC REPLACED THE BAULLIST. AFTER APPROXIMATELY 10 DAYS THE LIGHT WENT OUT AGAIN. UPON RETURNING TO THE MECHANIC AND SOME INVESTIGATION I FOUND THAT THIS IS AN UNRESOLVED PROBLEM WITH THIS MAKE AND MODEL OF CADILLACS. THE MANUFACTURER IS AUTOMATICALLY WANTING THE CONSUMER TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF APPROXIMATELY 1,300 DOLLARS. MOST PEOPLE DON'T HAVE THAT LYING AROUND! IT BECOMES A SAFETY ISSUE BECAUSE THE EXPENSE IS KEEPING OWNERS FROM IMMEDIATELY REPLACING THE DEFECTIVE PART CONSEQUENTLY CAUSING PEOPLE TO DRIVE WITHOUT THE PROPER LIGHTING. PLEASE INVESTIGATE THIS. I AM HAPPY TO PROVIDE ANY NECESSARY DOCUMENTATION AS WELL AS SPEAK TO ANYONE REGARDING THIS. THIS IS AN UNFAIR PRACTICE FROM CADILLAC AND WILL ULTIMATELY COST THEM BUSINESS. IT COULD EVEN COST PEOPLE THEIR LIVES.

RAIN WATER DRAINS IN CAR AFTER EVERY RAIN AND WATER DRAINS INTO THE CAR AFTER GOING THROUGH A CAR WASH. I WENT TO DEALER ABOUT THIS PROBLEM WHILE CAR WAS UNDER WARRANTY. THEY SAID THERE WAS A RECALL FOR THIS PROBLEM AND WHEN I PICKED UP THE CAR THEY SAID THEY FIXED IT. SOON AFTER THAT THE PROBLEM WAS BACK AND HAS ONLY GOTTEN WORSE. MY CAR SMELLS MOLDY, THE BACKUP CAMERA HAS QUIT WORKING, THE BLUETOOTH MODULE STOPPED WORKING AND I'M CONSTANTLY VACUUMING WATER OUT OF THIS PIECE OF JUNK CAR. THIS IS A SERIOUS MOISTURE PROBLEM. I'VE GONE BACK TO THE DEALER AND THEY WANT $400.00 TO FIX THE LEAK AND $1000 TO REPLACE THE ELECTRONICS. THESE PROBLEMS ARE NOT OF MY MAKING AND AFTER ALL THE MONEY I PAID FOR THIS CAR YOU WOULD THINK GM WOULD TAKE OWNERSHIP OF THIS PROBLEM. I SHOULDN'T HAVE TO PAY FOR A FIX THAT I DON'T EVEN KNOW WOULD BE PERMANENT BASED ON PREVIOUS REPAIR. THIS PROBLEM HAS BEEN ONGOING FOR MORE THAN A YEAR AND IS GETTING PROGRESSIVELY WORSE. THIS IS A HAZARDOUS VEHICLE TO DRIVE.

THE HEADLIGHTS QUIT WORKING WHEN I WAS DRIVING DURING THE EVENING RUSH HOUR. LIGHTS WORKED WHEN I TURNED THE ENGINE OFF THROUGH THE LIGHTING SAFETY DELAY SO I KNOW THE HEADLIGHTS ARE OKAY. THERE IS SO MUCH MOISTURE INSIDE THE HEADLIGHT LENS THAT I'M SURE THIS IS A MOISTURE PROBLEM. THIS CAR IS A PIECE OF JUNK AND GM SHOULD BE ASHAMED FOR NOT PROVIDING OWNERS RELIEF ESPECIALLY WHEN THESE CARS COST SO MUCH. CAN'T BELIEVE THERE ISN'T A RECALL ON THIS PROBLEM. THIS IS JUST ONE OF MANY ISSUES WITH THIS CAR.

AM NOW CONSTANTLY DRIVING WITH THE HIGH BEAM LIGHTS ON AS I ALMOST STUCK A SMALL CHILD CROSSING THE STREET WHILE TRICK OR TREATING. THESE HEADLIGHTS ON LOW BEAM ARE A HAZARD!

VISIBILITY WHEN ON MY WAY TO WORK ON THE HIGHWAY AT NIGHT MY LOW BEAMS ARE SO DIM THAT I CAN'T SEE THE ROAD, I HAVE A 2011 SRX, THIS IS HORRIBLE

WHEN DRIVING AT NIGHT MY LOW BEAMS SHINE VERY VERY VERY DIM VERY DANGEROUS TO DRIVE AT NIGHT I LOOKED ONLINE AND OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME YEAR MAKE AND MODEL

THE HEADLIGHTS ARE SO SOON THEY ARE UNSAFE, IT'S LIKE DRIVING WITHOUT LIGHTS. I TOOK THE CAR TO THE DEALER AND WAS TOLD THEY DON'T KNOW WHAT THE PROBLEM IS. I ESCALATED THE ISSUE TO CADILLAC CUSTOMER SERVICE AND HAVE BEEN GETTING NO ANSWER ABOUT WHAT TO DO FOR OVER TWO WEEKS. IT'S SCARY AND UNSAFE TO DRIVE AT NIGHT SO I DON'T.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO EFFECTIVELY ILLUMINATE THE ROAD. UPON ENGAGING THE HIGH BEAM HEADLAMPS, THE CONTACT NOTICED A SIGNIFICANT DIFFERENCE IN THE QUALITY OF LIGHTING WITHOUT THE HIGH BEAM HEADLAMPS. IN ADDITION, THE CONTACT STATED THAT THE VISIBILITY OF THE DRIVER WAS IMPAIRED WHEN THE LOW BEAM HEADLIGHTS WERE ENGAGED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.