2013 CADILLAC SRX Complaints

THE CUE SYSTEM IS NOT WORKING. LOOKING AT BLOGS IT SEEMS TO BE AN ON GOING ISSUE THAT CADILLAC NEEDS TO ADDRESS.

THE CUE SYSTEM STOPED WORKING WITH THE TOUGH SCREEN AND ITS NOW IMPOSSIBLE TO SET UP HANDS FREE DRIVING.

LOW BEAM HEADLIGHTS ARE UNREASONABLY DIM AND IT IS UNSAFE TO DRIVE AT NIGHT. LESS THAN 5 FEET OF VISIBILITY. CAR CAN'T BE DRIVEN AT NIGHT DUE TO THE LOW OUTPUT OF LIGHT. ABSTAINING FROM DRIVING AT NIGHT FOR FEAR OF HAVING AN ACCIDENT AND GETTING SOMEONE GETS INJURED OR SOMETHING MORE SERIOUS. THIS NEEDS IMMEDIATE ATTENTION. SOMEONE IS WELCOME TO COME AND VISIT AND DO A DRIVE WITH US AT NIGHT.

COMPLAINT INVOLVING DIM HEADLIGHTS - POOR LIGHTING. MY 2013 CADILLAC HEADLIGHTS ARE DIM WITH VERY LOW VISIBILITY AND DANGEROUS TO DRIVE AT NIGHT. WE ARE UNABLE TO CLEARLY SEE ANY OBJECTS IN THE PATH OF VEHICLE WHEN DRIVING AT NIGHT. WE TOOK THE VEHICLE IN FOR DIAGNOSIS AND WERE TOLD IT NO LONGER UNDER WARRANTY AND WILL HAVE TO PAY $2000 FOR REPAIR. AFTER RESEARCHING FURTHER, OTHER OWNERS OF THIS SAME VEHICLE HAVE COMPLAINED OF THE SAME ISSUE AND CONFESSED THAT REPAIR IS ONLY A TEMPORARY FIX - THERE IS A MANUFACTURER DEFECT OF THE SEAL AROUND THE LIGHT FIXTURE WHICH ALLOWS CONDENSATION INSIDE THE BULB. WE CALLED GM AND THEY BOLDLY TOLD US NO WARRANTY, NO REPAIR. WHAT ABOUT SAFETY??!!!! THERE ARE APPARENTLY SEVERAL CLASS ACTION LAWSUIT - THIS SHOULD BE ILLEGAL AND GM SHOULD BE HELD ACCOUNTABILITY FOR FAULTY PRODUCTS THAT IS LIFE THREATENING. CONGRESS HAS TO GET INVOLVED!!!!

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE INOPERABLE, WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE NOT BRIGHT AND THE HIGH BEAM HEADLIGHTS HAD TO BE USED WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY, AND THAT CHANGING THE LIGHT BULBS WOULD ONLY BE A TEMPORARY REPAIR. THE CONTACT WAS ALSO INFORMED THAT MOISTURE ENTERED THE HEADLAMPS, WHICH CAUSED A SHORT IN THE CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

BOUGHT A 2013SRX ( USED)LOW BEAMS ARE VERY DIM . CANNOT TELL THEY ON ON AT NIGHT . HIGH BEAMS GREAT . 53000 MILES ON VEHICLE . I FEEL IT IS DANGEROUS TO DRIVE AT NIGHT.

JUST PURCHASED A 2013 CADILLAC. IT IS A BEAUTIFUL VEHICLE BUT ALMOST CRASHED THE FIRST TIME I DROVE IT AT NIGHT. CANNOT SEE WITH HEADLIGHTS ON DIM. HELP PLEASE. VEHICLE WAS IN MOTION. I HAD TO DRIVE AT AN UNSAFE SLOW SPEED QUITE A DISTANCE TO GET WHERE I COULD PULL OVER. THIS IS A DANGEROUS SAFETY HAZARD. I'VE GOT TO BE ABLE TO DRIVE AT NIGHT. DANGEROUS! WHEN YOU DIM YOUR HEADLIGHTS THEY BARLEY SHINE AT ALL. LOOKS AS IF THEY AREN'T ON. STOPPING AND HAVING TO BRAKE IS VERY DANGEROUS.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE NOT BRIGHT ENOUGH TO SAFELY NAVIGATE THE VEHICLE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BUICK GMC CADILLAC FORT WALTON BEACH (329 MIRACLE STRIP PKWY SW, FORT WALTON, FL) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP HARNESS WAS INADEQUATE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A DISCOUNT FOR THE REPAIR BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

HEAD LAMPS WHEN DRIVING AT NIGHT SEEM VERY DIM. ALMOST TO THE POINT THAT I WONDER IF MY HEADLIGHTS ARE EVEN ON. HAVE HAD SEVERAL OTHER PEOPLE WHO HAVE DRIVEN MY CAR AT NIGHT AND ALSO CAME BACK TO ME AND ASKED IF I WAS HAVING PROBLEMS WITH MY HEADLIGHTS DUE TO THEM NOT BEING ABLE TO SEE AT NIGHT.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING UNKNOWN SPEEDS, THE LOW BEAM HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (RON CARTER AUTOLAND, 3205 FM 528 RD, ALVIN, TX 77511, (281) 331-3111) AND WAS REFERRED TO AN UNKNOWN CADILLAC DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.