2010 CADILLAC SRX Complaints

HEADLIGHT WARNING MESSAGE APPEARED WHILE DRIVING ON CITY STREET. UPON CHECKING RIGHT LOW BEAM BULB, LIGHT WAS OUT AND HOUSING HAD HEAVY CONDENSATION.

I HAVE ONLY 16,000 MILES ON MY VEHICLE AND HARDLY USE IT. WHEN I WAS DRIVING THE VEHICLE, THE RIGHT SIDE OF THE SUNSHADE WHICH COVERS THE SUNROOF FELL ON ME AND MY PASSENGER STARTELING US AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THERE WAS ONLY A PLASTIC CLIP THAT WENT INTO THE TRACK THAT JUST BROKE, FELL OFF AND CAUSED THE WHOLE RIGHT SIDE OF THE SUNSHADE TO FAIL AND FALL ON MY PASSENGER WHILE I WAS DRIVING ON A CITY STREET. THIS IS A SUNSHADE THAT WAS HARDLY EVEN USED. I NOTIFIED CADILLAC BUT THEY DIDN'T SEEM TO CARE OR WANT TO DO ANYTHING ABOUT IT.

THE LOW BEAM (HEADLIGHTS) WENT OUT AND FILLS WITH MOISTURE CAUSES THE HEADLIGHTS TO SHORT OUT AND WAS MADE DEFECTIVE. REPLACED THE BULB AND DID NOT FIX THE PROBLEM THE ENTIRE HEADLIGHT PIECE HAS TO BE REPLACED SAYS CADILLAC AND WILL BE OKAY UNTIL IT FEELS WITH WATER AGAIN AND SHORTS OUT.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHT ASSEMBLY FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT BECAME INOPERABLE AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

STABILITRAK WARNING COMES ON AND STAYS ON. WHILE ON AND MAKING A SHARP TURN FEELS LIKE THE TIRES ARE TRYING TO GRIP THE ROAD LIKE THERE'S NO TRACTION. THIS HAPPENS ON SUNNY DAYS WITH NO PRECIPITATION. ALSO CAN NOT PICK UP SPEED. THE STABILITRAK WARNINGS BEEN ON NOW FOR 2 WEEKS SINCE THE LAST TIME IT RAINED. I FIND I'M BURNING GAS QUICKER SINCE IT'S ON. ALSO SOMETIMES MY TRANSMISSION WON'T SHIFT INTO 2ND GEAR. IT HAPPENS MAINLY WHEN SLOWING DOWN AND GOES BACK DOWN TO 1ST GEAR BUT WHEN I ACCELERATE IT WON'T SHIFT BACK UP. IT ALSO DROPS BACK INTO FIRST WHILE DRIVING AT A STEADY SPEED-NOT SLOWING DOWN. I HAVE TO PULL OVER AND PUT IN PARK THEN PUT BACK IN DRIVE IN ORDER FOR IT TO SHIFT GEARS. IT'S SCARY WHEN THIS HAPPENS ON THE HIGHWAY BECAUSE I HAVE TO GET TO THE SHOULDER BECAUSE THE RPM'S SHOOT WAY UP AND I DON'T WANT TO DAMAGE THE ENGINE BUT I DON'T WANT TO CAUSE AN ACCIDENT EITHER. I'VE SEEN RECALLS FOR THIS YEAR AND MODEL FOR THIS EXACT SAME ISSUE BUT MY VIN IS NOT ON THE RECALL LIST. I THINK THIS IS HIGHLY UNFAIR. THESE ISSUES HAVE BEEN GOING ON SINCE I BOUGHT THIS VEHICLE IN JANUARY 2016. *TR

HEADLIGHT WARNING MESSAGE THAT A HEADLIGHT WAS OUT. SEVERAL NEW BULBS WERE TRIED BUT DID NOT CORRECT THE PROBLEM. ALSO, WATER ACCUMULATION INSIDE THE HEADLIGHT ASSEMBLY. SUSPECT PROBLEM WITH FALSE READING TO MESSAGE CENTER. RESEARCH ONLINE INDICATES THIS SAFETY PROBLEM IS NOT AN ISOLATED ISSUE FOR THIS VEHICLE. NO ATTEMPT TO REMEDY IT BY GENERAL MOTORS. DEALER QUOTED EXTREMELY HIGH PRICES FOR ALL ASSOCIATED PARTS TO TRY TO REPAIR.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHTS WERE DEFECTIVE DUE TO MOISTURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SEIZED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/27/17*LJ

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING OUT OF A PARKING LOT AND MAKING A RIGHT TURN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK SEVERELY. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/14/17*LJ THE CONSUMER STATED THE POWER TRAIN FAILED AND HAD TO BE REPLACED. UPDATED 02/15/17