2014 CADILLAC SRX Complaints
View complaints related to 2014 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 CADILLAC SRX- DEERFIELD, IL
I CAN NOT DRIVE SRX 2014 AT NIGHT DUE TO THE DIM HEADLIGHTS. I UNDERSTAND THAT CADILLAC IS AWARE THAT THE SEALS ON THE HEADLIGHT ARE DEFECTIVE BUT WILL NOT DO A RECALL ON THEM. I HAVE FILLED A CASE WITH CADILLAC AND HEARD BACK FROM 1 DEALERSHIP, STEVE FOLEY CADILLAC IN NORTHBROOK ILLINOIS, THAT THEY WILL NOT DO ANYTHING ABOUT.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- PORT ST. LUCIE, FL
LIGHTING ASSEMBLY IS COMPLETELY OUT ON VEHICLE. I CAN ONLY DRIVE WITH BRIGHT LIGHTS ON. I HAVE WENT OFF THE ROAD SEVERAL TIMES,DUE TO LIGHTING. I HAVE HAD SEVERAL CHECKS FROM CADILLAC AND WAS TOLD I NEED TO REPLACE THE ENTIRE LIGHTING ASSEMBLY, BUT IS A WASTE BECAUSE IT WILL GO OUT AGAIN IN A COUPLE OF MONTHS.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- CANTONMENT, FL
THE HEADLIGHTS ON MY CADILLAC SRX ARE NOT BRIGHT ENOUGH AT NIGHT TO SEE THE ROAD CLEARLY AND I HAVE BEEN TOLD BY MY HUSBAND WHEN HE WAS DRIVING IN FRONT OF ME THAT MY HEADLIGHTS WERE SUBSTANTIALLY DIMMER ON MY CAR THAN THE OTHER VEHICLES ON THE ROAD
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- GARY, TX
DASH SCREEN SOMETIMES DOES NOT WORK IF FREEZES UP AND IS NOT USEABLE. I HAD THIS REPLACED TWO YEARS AGO AT ABOUT 60,000 MILES AND NOW IT IS HAPPENING AGAIN AT 90,000 MILES. WHEN THIS HAPPENS THE VEHICLE IS IN MOTION ON A CITY STREET AND A HIGHWAY
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- GARY, TX
SWAYS AND WANDERS ON THE HIGHWAY, SEEMS LIKE YOU NEED ANLIGNMENT, BUT THAT DOES NOT FIX THE PROPLEM
Source: NHTSA WEB SITE -
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2014 CADILLAC SRX- FREEPORT, FL
HEADLIGHTS ARE GONE ON MY 2014 SRX! FADED OUT OVER TIME.GONE! I CANNOT SEE ANYTHING WITHOUT THE HI-BEAMS ON NOW. ONLY 62K MILES. PROBABLY STARTED GOING OUT WAY BACK, I DID NOT REALIZE IT WAS MY CAR, THOUGHT IT WAS MY OWN VISION WHICH IS ALREADY POOR TO BEGIN WITH. I LIVE IN THE COUNTRY SO I'M REALLY SCREWED ON THESE BACKROADS. DEALER REPLACED CUE SYSTEM UNDER WARRANTY APPROX TWO YEARS AGO OR LESS, NOW ITS GOING OUT AGAIN. MIRRORS AND SEAT AND RADIO AND CLIMATE ALL BLEEPING OUT ON ME. SERVICE MGR. BRETT@ SAM TAYLOR CADILLAC IN FT. WALTON BEACH FL. SAYS THIS IS VERY COMMON TO HAVE TO REPLACE IT AT LEAST TWICE. PERHAPS MORE? HE STATED TO ME THAT HE SUBMITTED MY ISSUES TO GM TWICE TO NO AVAIL. NOW THE DEALERSHIP HAS BEEN SOLD AND NEW PEOPLE WON'T EVEN RETURN MY CALLS. IT'S A VERY LONG DRIVE FOR ME TO GO TO THEM AND ARGUE THIS CASE AS WE ARE STILL DEALING WITH HURRICANE MICHAEL ISSUES HERE ON OUR TOLL BRIDGES AND HIGHWAYS, WATERWAYS ETC. TRAFFIC PROBLEMS ALL OVER. HARDSHIPS ON FOLKS TRYING TO GO TO WORK.RE-ROUTINGS. BUT I ASK YOU WHO IS THE MOST LIKELY NEXT PURCHASER OF A NEW CADILLAC VEHICLE? ME, THE PERSON WHO ALREADY OWNS ONE.!!! TRADE IN FOR A NEWER MODEL? NO THANKS, THINK I'LL JUST PASS SEEMING HOW I'M A NOBODY. APPARENTLY THEY COULD CARE LESS ABOUT THEIR NEXT CUSTOMER, (GM CORP I'M SPEAKING TO YOU). WHY WOULD YOU LOSE BUYERS OVER SUCH A BIZARRE BUT SIMPLE FIX? BEFORE THIS I HAD THE TAHOE. NOW MAYBE NISSAN OR INFINITY IS CALLING MY NAME. SHAME.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- TITUSVILLE, FL
JUST PURCHASE 2014 CADDILAC SRX. WHILE DRIVING AT NIGHT LOW BEAM HEADLIGHTS HAVE INDEQUATE ILLUMINATION AND BEAM PATTERN. DIFFICULT TO CLEARLY SEE ANY OBSTRUCTIONS IN THE ROAD, PEOPLE OR CARS ON THE SHOULDER OF THE ROAD WITHOUT HAVING TO HAVE THE BRIGHT LIGHTS SELECTED. NO LONG TERM FIX IDENTIFIED BY CADILLAC. ALL THEY WANT TO DO IS REPLACE THE BULBS WITH THE SAME INEFFECTIVE OEM. UNSAFE TO DRIVE AT NIGHT UNLESS ONE IS EXTREMELY CAREFUL.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- HENDERSONVILLE, TN
HEADLIGHTS ARE DIM WHEN ON LOW BEAM CAUSING A DANGEROUS SITUATION WHEN DRIVING AT NIGHT. CADILLAC DEALER WILL CHARGE $1500 TO CHANGE OUT ENTIRE HEADLIGHT ASSEMBLY. LIGHTS ARE TOO BRIGHT TO DRIVE AROUND WITH HIGH BEAMS ON ALL THE TIME.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MOORESVILLE, NC
CONCERN: EXTREMELY DIM HEADLIGHTS ON MY CADILLAC SRX, SO DIM AND HAZARDOUS THAT I DO NOT DRIVE AT NIGHT AND NOT IN RAIN. I HAVE SINCE LEARNED OF PENDING LAWSUITS OVER THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE. THIS IS SHAMEFUL OF CADILLAC - I HAVE A 4 YEAR OLD VEHICLE WITH 55K MILES THAT I CAN LONGER SAFELY DRIVE AT NIGHT. MY HIGH BEAM HEADLIGHTS STILL FUNCTION PROPERLY BUT I CANNOT DRIVE ALL THE TIME WITH MY HIGH BEAMS - IT WOULD NOT BE SAFE FOR ONCOMING TRAFFIC. CADILLAC IS DOING NOTHING TO CORRECT THIS PROBLEM. THEY HAVE OFFERED A COSTLY REPAIR, BUT I HAVE BEEN CAUTIONED THAT THE REPAIR WORK WILL NOT CORRECT THE PROBLEM.A TRUE REPAIR IS NEEDED AND CADILLAC NEEDS A RECALL. VERY DANGEROUS!
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- ALAMEDA, CA
LOW BEAM HEADLIGHTS DO NOT PROJECT SUFFICIENT LIGHT TO SEE AT NIGHT. BULBS REPLACED, BUT PROBLEM PERSISTS. NOW READING ONLINE THAT MANY 2011-2015 SRX OWNERS ARE EXPERIENCING THE SAME ISSUE CAUSING NIGHT VISIBILITY ISSUES THAT ARE A SAFETY CONCERN.
Source: NHTSA WEB SITE