2010 CADILLAC SRX Complaints

View complaints related to 2010 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2010 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC SRX
    - EVANSVILLE, IN

    I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - CLOVIS, CA

    ON 9/16/2016, I PURCHASED A USED CADILLAC SRX 2010 FROM A LOCAL DEALER. I WAS PRESENTED WITH A CARFAX REPORT THAT LISTED REPAIRS. AMONG THE REPAIRS WAS A HEADLIGHT REPLACEMENT EVEN BEFORE THE SALE AS A NEW CAR. IT WASN'T SPECIFIC SO I FIGURED IT WAS DAMAGED IN TRANSIT OR SOMETHING. THE CAR HAD 43356 MILES ON IT WHEN I PURCHASED IT. ON 11/3/16, WHEN DRIVING, I NOTICED THAT I WAS WITHOUT A HEADLIGHT. I GOT OUT AND LOOKED AT THE FRONT AND NOTICED THAT THE DRIVER SIDE HEADLIGHT WAS FULL OF MOISTURE AND THE LOW BEAM BULB WAS BLOWN. ON 11/4/2016, I TOOK IT TO THE DEALER TO RESOLVE AND THEY REPLACED THE BULB WHICH DIDN'T WORK SO I LEFT IT THERE OVERNIGHT AND THEY REPLACED THE "IGNITER". I PICKED IT UP THE NEXT DAY. I DROVE IT FOR A WEEK TO TEN DAYS, BUT NOT AT NIGHT. UNTIL 11/12/16. THE DRIVER SIDE HEADLIGHT NO LONGER WORKED ON LOW BEAM OR HIGH BEAM. THE CAR NOW HAS ONLY 45,273 MILES ON IT. I HAVE DRIVEN IT ONLY 1,927 MILES. I LIVE IN A DENSE FOG AREA AND THIS IS A SAFETY ISSUE, IT WILL BE EXTREMELY DANGEROUS TO DRIVE ANYTIME THERE IS FOG. EVEN WHEN THERE IS NO FOG, THE LACK OF A DRIVER SIDE HEADLIGHT COULD RESULT IN AN ONCOMING CAR MISJUDGING THE SIZE OF THE CAR AND POSSIBLY TURNING IN FRONT OF IT, ASSUMING THAT IT IS A MOTORCYCLE OR SMALL CAR. I HAVE RETURNED THE VEHICLE TO THE DEALER FOR REPAIR AND NOW IT REMAINS THERE BECAUSE THEY REFUSE TO RESOLVE THIS SAFETY ISSUE AND WANT ME TO PAY FOR IT. IT IS A FAIRLY EXPENSIVE REPAIR AROUND $1200 TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. I DO NOT UNDERSTAND WHY A SAFETY RECALL HAS NOT BEEN ISSUED ON THIS VEHICLE FORCING THE MANUFACTURER TO REPLACE THE DEFECTIVE HEADLIGHT ASSEMBLY.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - TAMPA, FL

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STOPPED, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REGISTERED THAT THE VEHICLE WOULD FLIP OVER AND CAUSE THE AIR BAGS TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - SPRINGFIELD, VA

    MY DASHBOARD WENT COMPLETELY BLACK AND THE GAUGE NEEDLES MOVED QUICKLY BACK AND FORTH. I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MILES/HOUR. DASHBOARD WAS BLACK FOR 30-60 SECONDS. CAR CONTINUED TO FUNCTION.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - MEDFORD, NY

    I PURCHASED THIS VEHICLE IN MAY OF2012. BOTH HEADLAMPS ARE FILLED WITH MOISTURE AND CONDENSATION CAUSING POOLING ON THE FLOOR BOTTOM OF BOTH LAMPS. AT NIGHT, THE LUMINATION IS POOR. I STARTED NOTICING THE PROBLEM APPROXIMATELY 1-1/2 YEAR AGO. IT IS BECOMING PROGRESSIVELY WORSE. THE CONSUMER STATED THE RIGHT FRONT PASSENGER WINDOW AND LIFT GATE WERE INOPERABLE POSSIBLY DUE TO THE WATER LEAKING INTO THE VEHICLE THROUGH THE SUNROOF. *JS

    Source: CONSUMER LETTER
  • 2010 CADILLAC SRX
    - TOWN CREEK, AL

    I OWN A 2010 CADILLAC SRX, THE LOW BEAM HEADLIGHTS ARE SO DIM THAT IT MAKES DRIVING AT NIGHT DANGEROUS, THEY ARE SO DIM YOU CAN NOT SEE THE ROAD WELL ENOUGH TO DRIVE AND MUST USE THE HIGH BEAM LIGHTS TO SAFELY DRIVE, I HAVE CHANGED THE BULBS AND THE PROBLEM IS STILL PRESENT, THERE IS WATER INSIDE THE FIXTURES ALSO. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - GARDEN GROVE, CA

    RIGHT PASSENGER HEADLIGHT KEEPS FLOODING WITH WATER, LIGHTS GO OUT CANT SEE WHILE DRIVING. DEALER WANTS $2,000.00 TO REPLACE. THIS HAPPENS VERY FREQUENTLY. WATER LEAKS ON FLOOR AND ON THE ELECTRICAL OF PASSENGER SIDE FROM SUNROOF DRAIN, I'VE BEEN TOLD THE DRAIN IS TOO SHORT AND DISCONNECTS. THESE ARE DEFAULTS IN THE CAR, WE SHOULD NOT HAVE TO KEEP PAYING TO HAVE FIXED. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - BRIGHTON, MI

    THE 2010 CADILLAC SRX WITH ONLY 29,526 MILES WOULD NOT GO INTO PARK. FOUND TO BE TRANSMISSION CONTROL MODULE ASSEMBLY. RETURNED TO HAVE PART REPLACED TRANSMISSION CONTROL STICKING DURING OPERATION REPLACED TRANSMISSION CONTROL SHIFTER ASSEMBLY. PARTS WAS $207.83 AND LABOR WAS $280.00, MISC $25.00. SHOULD NOT HAPPEN AT 29,526 MILES.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - LITTLE ROCK, AR

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE ENDURED EXCESSIVE OIL CONSUMPTION IN BETWEEN OIL CHANGES. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 01/10/17*LJ UPDATED 01/25/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - DETROIT, MI

    ALL OF A SUDDEN I'VE BEEN EXPERIENCING NUMEROUS THINGS GOING WRONG. FIRST I STARTED SMELLING THIS STRANGE AWFUL ODOR, NOT KNOWING THAT ITS SOME TYPE OF WATER LEAK SOAKING MY CARPET ON THE PASSENGER SIDE, UNDERNEATH THE MAT. I HAD MY CAR DETAILED ON NUMEROUS OCCASION BEFORE NOTICING THIS WATER PUDDLES ON THURSDAY MORNING. ON TOP THAT, I GET OFF WORK ON FRIDAY AFTERNOON ALL I SEE IS WATER POURING FROM THE ROOF RIGHT IN FRONT OF THE VISOR ON THE PASSENGER SIDE ONTO MY SEAT. I'M BEYOND FRUSTRATED...I CALLED THE DEALERSHIP TO SEE IF THERE WERE ANY RECALLS,AND OF COURSE, IT ISN'T FOR MY CAR. I DON'T REALLY KNOW WHAT TO DO AT THIS POINT. I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP TO GET AN OIL CHANGE AND TO LOOK INTO THE PROBLEM ON THIS WEDNESDAY. I MUST GO BACK TO WHEN I FIRST ENCOUNTERED THE SMELL. I CALLED THE DEALERSHIP TO SEE IF THEY COULD LOCATE THE SMELL AND THEY TOLD ME IN FACT AT MY LAST OIL CHANGE IT COULD COST ME THOUSANDS OF DOLLARS. I FELT BETRAYED, AFTER BEING OVERWHELMED WITH THIS ISSUE AFTER JUST PAYING $2,200 FOR THE TIMING CHANGE. THIS VEHICLE IS NOT THAT OLD AND I AM STILL PAYING FOR A VEHICLE THAT'S THANKS IN ADVANCE [XXX] PS.STATIONARY AND IN MOTION... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE