2011 CADILLAC SRX Complaints
View complaints related to 2011 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2011 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CADILLAC SRX- BRENTWOOD, NY
VISIBILITY AT NIGHT IS VERY DANGEROUS MY LEFT HEADLIGHT HAD CONDENSATION /MOISTURE WATER IN IT AND IT CREATES A DANGEROUS DRIVING CONDITIONS. I HAVE TO REFRAIN FROM DRIVING AT NIGHT BECAUSE THE LIGHT IS SO DIM. I TRIED TO HAVE THE DEALERSHIP REPLACE AND THEY STATED THAT ALTHOUGH THERE HAVE BEEN MANY COMPLAINTS IT HAS NOT BEEN RECALLED THEREFORE THEY WILL NOT REPLACE AT NO COST. THE COST TO REPLACE ONE HEADLIGHT IS $800.00
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- WOODVILLE, OH
DRIVER'S SIDE HEADLIGHT FAILED. DETERMINED IGNITER FAILURE DUE TO MOISTURE INTRUSION INTO HEADLIGHT ASSEMBLY. REPAIR COST $1900. THIS IS A KNOWN DEFECT BY CADILLAC. THOUGH REPLACEMENT ASSEMBLY WAS GM OEM, THE ILLUMINATION PATTERN ON THE DRIVER'S SIDE IS 24"-36" SHORTER THAN PASSENGER SIDE THAT HAS ORIGINAL ASSEMBLY FROM NOVEMBER, 2010 BUILD DATE. MANUAL AND COMPUTER ADJUSTMENT DID NOT CORRECT THE PROBLEM AND NO PROBLEMS REPORTED WHEN DIAGNOSTICS RUN.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- CLINTON, SC
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC SRX- NORTH AUGUSTA, SC
"TAKATA RECALL" I WAS GOING HOME WHEN OVER A BUMP IN ROAD AND WENT TO STOP AND BRAKES WENT ALMOST TO FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP. I ALMOST HIT ANOTHER CAR. THIS IS THE 2ND TIME THIS HAS HAPPENED. BOTH TIMES I HAD GONE OVER A BUMP IN THE ROAD. THE BRAKES FELT LIKE THEY WERE NOT GOING TO WORK AT ALL AND WENT TO THE FLOOR BOARD BEFORE I COULD GET THE CAR TO STOP.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- ACWORTH, GA
MOISTURE CONTINUES TO ENTER THE HEADLIGHTS CAUSING THE BULB TO SHORT OUT AND CREATING DANGEROUS DRIVING CONDIDTIONS. DEALERS WANT $1000 TO REPLACE THE HEADLAMP ASSEMBLY
Source: NHTSA WEB SITE -
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2011 CADILLAC SRX- MANSON, NC
MOSTURE/CONDENSATION IN PASSENGER HEADLAMP ASSEMBLY, CAUSED REDUCED ILLUMINATION AND FAILURE OF THE LAMP AND SUPPORTING ELECTRICAL ASSEMBLY
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- BURLINGTON, IA
SUN ROOF DRAIN HOSE IS NOT PROBABLY SET UP. WHICH CASED LIFT GET MODULES TO SHORT OUT SO I CAN ALONG OR USE THE LIFT GATE AND WATER TO RUN IN TO THE VEHICLE
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- WHITEHOUSE, TX
I PURCHASED MY 2011 CADILLAC SRX ON FEB. 3, 2018 AND SINCE HAVE HAD TO REPLACED THE ENTIRE HEADLAMPS ASSEMBLY 3 YES 3 TIMES WITHIN ONE MONTH OF HAVING THIS CAR. ALSO HAD TO REPLACE BACK DRIVERS SIDE HUB BECAUSE THE STABILITY LIGHT CAME ON AFTER HAVING IT ONLY 2 WEEKS. CAN NOT SEEING DRIVING AT NIGHT AND GM NEEDS TO DO A RECALL ON THESE LIGHTS BEFORE SOMEONE GETS KILLED BECAUSE OF IT!!!!
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- MATTAWAN, MI
THE SERVICE REAR AXLE COMES UP ON THE DISPLAY AFTER DRIVING 5-6 MILES. I TOOK IT INTO THE DEALER TO LOOK AT AND THEY SAID THERE WERE LEAKS OF THE AXLE FLUID AND A PUMP IN THE REAR AXLE NEEDED TO BE REPLACED. TOTAL BILL IS $2100.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- MILFORD, PA
HEADLIGHT ON LOW BEAMS ARE ALMOST WORTHLESS. BOTH HEADLIGHTS HAVE FILLED WITH MOISTURE OVER THE LAST YEAR COMPOUNDING THE PROBLEM. THIS IS A "PREMIUM" AUTOMOBILE THEN THEY SHOULD TREAT THEM AS SUCH AND REPAIR THE PROBLEM.
Source: NHTSA WEB SITE