2012 CADILLAC SRX Complaints

HEADLAMP ASSEMBLY LOST ITS SEAL. ALLOWED MOISTURE INSIDE WHICH SHORTED OUT LOW AND HIGH BEAM ON DRIVER SIDE. HAPPENED WHILE DRIVING AT NIGHT AND MADE IT DIFFICULT TO SEE. DEALER SAID IT WAS COMMON FOR THIS VEHICLE AND WOULD COST $1400 TO REPLACE THE HEADLAMP ASSEMBLY.

HEADLIGHTS DOES NOT WORK PROPERLY, EVEN AFTER CHANGING THE LIGHT BULBS DRIVER CAN NOT SEE THE STREET (ROAD) AT NIGHT TIME.

THE HEAD LIGHTS HAVE GROWN VERY DIM. VERY DIFFICULT TO SEE AT NIGHT. VERY DANGEROUS. DO NOT HAVE VERY GOOD LINE OF SIGHT. EVEN AFTER REPLACEMENT, STILL HAVE VERY LIMITED LINE OF SIGHT. STILL VERY DIM. THIS HAPPENS BOTH DRIVING ON THE HIGHWAY AND IN TOWN.

HEADLAMP ASSEMBLY ON MY 2012 CADILLAC SRX SEEM TO ALLOW WATER IN , IT HAS CAUSED MOISTER IN AND ON THE LENS AND BURNED OUT THE LOW BEAM LIGHT BULB. THERE ARE ONLY 78K MILES AND NEVER BEEN IN A ACCIDENT. FROM MY INTERNET SEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM ON ALL YEARS OF THE SRX. MY WIFE RECEIVED THE DASHBOARD WARNING FOR THIS WHEN SHE GOT IN THE CAR LEAVING WORK. SHE HAD NO CHOICE BUT TO DRIVE THE 42 MILES HOME WITH THE HEADLIGHT OUT. DANGEROUS AND COULD CERTAINLY LEAD TO A TRAFFIC TICKET OR WORSE.

HEADLIGHTS ARE SO DIM THAT CAUSES VERY POOR VISIBILITY. HAVE INVESTIGATED AND FOUND INFORMATION THAT IT IS A PROBLEM WITH CADILLAC SRX'S 2010-2015 MODELS. GM SHOULD HAVE A RECALL AND FIX THIS PROBLEM.

SLIP DETECTED IN REAR DIFFERENTIAL MODULE, DIFFERENTIAL AND CLUTCH FLUID MIX DUE TO SEAL DETERIORATION. REPLACED PISTON, SEAL AND FLUID AT 53,000 MILES ($1366.54 REPAIR BILL) SERVICE ADVISOR SAID THAT THIS IS COMMON WITH THIS CAR AND MILEAGE.

LOWBEAM LIGHTS ARE SO DIM THEY ARE NOT USABLE. MUST USE HIGH BEAMS TO DRIVE AT NIGHT. DEALER ADJUSTED LIGHTS AND REPLACED BULBS BUT DID NOT HELP. THEY SAID ENTIRE HEADLAMPS ASSEMBLIES WOULD NEED TO BE REPLACED AT EXTREMELY HIGH COST

HEADLIGHTS ARE SO DIM I WILL NOT DRIVE CAR AT NIGHT. TRIED CHANGING BULBS BUY NO IMPROVEMENT.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE OPERATING THE VEHICLE WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE ILLUMINATION WAS VERY DIM AND CREATED A SEVERE VISIBILITY HAZARD TO THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SOUTHERN CHEVROLET IN ALEXANDRIA, LA) WHO WAS UNABLE TO IDENTIFY A FAILURE, BUT THE PASSENGER SIDE HEADLIGHT WAS REPLACED. THE CONTACTED STATED THAT THE FAILURE CONTINUED TO EXIST AND BECAME PROGRESSIVELY WORSE OVER TIME. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.

HE PASSENGER SIDE HEADLIGHT QUIT WORKING ON MY 2010 SRX LAST WEEK. THERE'S A LOT OF CONDENSATION IN THE HEADLIGHT ASSEMBLY. THE SERVICE MANAGER AT THE LOCAL CADILLAC DEALER TOLD ME THE HEADLIGHT ASSEMBLY MUST HAVE BEEN BUMPED AND THE SEAL COMPROMISED. THE COST TO FIX IT IS $1,250 PLUS 2 HOURS LABOR AND TAX. THE CAR IS WITHIN THE TIME WARRANTY BUT OUTSIDE THE MILEAGE WARRANTY. HE WAS VERY CLEAR THAT GM WOULD NOT HELP ME WITH THIS PROBLEM. I GUESS GM TRAINS THEIR DEALERS TO BLAME ALL PRODUCTS THAT PROVE DEFECTIVE AFTER THE WARRANTY EXPIRES ON THEIR CUSTOMERS. THIS IS MY THIRD CADILLAC AND I'VE HAD MORE PROBLEMS WITH THIS CAR THAN THE OTHER TWO COMBINED.