2014 CADILLAC SRX Complaints
View complaints related to 2014 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 CADILLAC SRX- RICHARDS, TX
THE LOW BEAM HEADLAMPS CONTINUE TO GROW DIM WHILE DRIVING AT NIGHT. THERE IS A SLIGHT REGENERATION WHEN VEHICLE IS TURNED OFF. RESTART THE VEHICLE THEN THE HEADLIGHTS APPEAR TO CONTINUE TO DIM WHILE DRIVING AT NIGHT. THIS IS A NATIONAL SAFETY ISSUE. SEVERAL LAWSUITS HAVE BEEN FILED IN CALIFORNIA, FLORIDA, ILLINOIS.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- LAPORTE, TX
THE HEADLIGHTS ARE DANGEROUS AT NIGHT YOU CAN NOT SEE 20 FEET IN FRONT OFF THE CAR. I ASK REP. AT CADILLAC ABOUT THE PROBLEM AND HE HAD THE NERVE TO TELL ME IF I HAD BOUGHT THE PREMIER MODEL IT WOULD HAVE MUCH BETTER HEADLIGHTS. I KNOW THAT THE CHEAPEST CAR ON THE MARKET HAS BETTER HEADLIGHTS THAN THE CADILLAC SRX. WHEN YOU PURCHASE A CAR FOR 45,000 DOLLARS AND ARE TOLD YOU SHOULD HAVE BOUGHT THE 50,000 DOLLAR CAR TO GET GOOD HEADLIGHTS THAT`S INSULTING TO ME. TEXAS STATE INSPECTION IN THE PASSED TESTED HEADLIGHT LUMENS AND AIM I`LL BET THEY WOULD NOT PASS MINIMUM STANDARDS IF THE STATE STILL REQUIRED THAT TEST FOR STATE INSPECTION. NIGHT TIME DRIVING IN THE SRX IS DANGEROUS. THE NEXT FIELD REQUIRES A DATE THAT THIS HAPPENED 'ALWAYS' IS THE ANSWER BUT I WILL ENTER TODAY`S DATE SO THAT I CAN COMPLETE THIS FORM THAT PROBABLY WON`T BE READ.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- GLADE SPRING, VA
TAKATA RECALL I CAN NOT DRIVE MY 2014 CADILLAC SRX AT NIGHT ON LOW BEAM THEY ARE SO DEAM YOU CAN NOT SEE. I HAVE TO DRIVE WITH MY LIGHTS ON HIGH I KNOW IT IS NOT SAFE BUT I DON'T HAVE A CHOICE. THE DAY I BOUGHT THE CADILLAC SRX ON MY DRIVE HOME IT GOT DARK AND MY LIGHS CAME ON I WAS RUNNING THEM ON HIGH WHEN I MET A CAR I PUT THEM ON LOW IT WAS LIKE I HAD NO LIGHTS AT ALL I HAD TO PUT THEM BACK ON HIGH I KNOW IT WAS BLINDING THE OTHER DRIVER.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- MANASSAS, VA
THE HEADLIGHTS ON THE 2014 SRX ARE A DEATH TRAP WAITING TO HAPPEN. HEADLIGHTS ARE SO DIM YOU CAN'T SEE THE ROADWAY. IF GOING DOWN THE HIGHWAY OR ON STREETS. AND WHEN YOU MAKE TURNS ON A DARK STREET YOU ARE BLIND.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- FAYETTEVILLE, AR
LOW BEAM HEADLIGHTS HAVE GOTTEN SO DIM IT IS HARD TO SEE AT NIGHT. IN ORDER TO GET DECENT VISIBILITY WE NEED TO DRIVE WITH HEADLIGHTS ON HIGH BEAM. IT IS BAD ENOUGH THAT I WILL NO LONGER ALLOW MY WIFE TO DRIVE IT AT NIGHT. I CONTACTED THE CADILLAC DEALERSHIP AND WAS TOLD THERE WAS NO RECALL OR SERVICE ALERT FOR THAT PROBLEM EVEN THOUGH THEY HAD HEARD OF SIMILAR PROBLEMS. IT WILL ONLY BE A MATTER OF TIME BEFORE SOME IS KILLED OR HURT BECAUSE OF POOR VISIBILITY. IS THIS AN ISSUE FOR WHICH YOU ARE AWARE?
Source: NHTSA WEB SITE -
-
2014 CADILLAC SRX- FOWLERVILLE, MI
I BOUGHT THIS VEHICLE USED IN MICHIGAN. IT WAS A VEHICLE FROM NEW YORK. THE HEADLIGHT ARE SO DIM I HAVE TO USE THE BRIGHTS AS MUCH AS I CAN WHILE DRIVING. I HAVE HAD THE LIGHTS CHANGED TWICE WITH NO CHANGE IN MY VISIBILITY OF THE ROAD AHEAD AND BESIDE ME. MAKING TURNS IS SCARY AND WHEN IT IS REALLY DARK OUTSIDE AND I HAVE TURN ON MY DIMS, I HAVE TO LOOK FOR THE WHITE LINE TO FOLLOW THE ROAD. PLEASE HELP
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- DELMAR, MD
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROJECT ADEQUATE LIGHT WHILE DRIVING. ADDITIONALLY, THE HIGH BEAM HEADLIGHTS WERE USED FOR DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERTRICH CHEVROLET OF SALISBURY (2531 N SALISBURY BLVD, SALISBURY, MD 21801 (443) 856-4025) WHERE IT WAS DIAGNOSED THAT THE SETTINGS NEEDED TO BE RESET AND BRIGHTER BULBS WERE INSTALLED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 94,148.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- ELLENWOOD, GA
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT AND IN THE EARLY MORNING. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED HERITAGE CADILLAC AT 770-872-0025 (LOCATED AT 7134 JONESBORO RD, MORROW, GA 30260) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 CADILLAC SRX- BOYNTON BEACH, FL
2014 CADILLAC SRX. CONSUMER WRITES IN REGARD TO DEFECTIVE HEADLIGHTS THAT APPEAR TOO DIM. *AS THE CONSUMER STATED THE COATING ON THE HEADLAMP HOUSING WAS THE CAUSE OF THE DIM LIGHTING. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO COVER 50% OF THE REPAIR COSTS. *JS
Source: CONSUMER LETTER -
2014 CADILLAC SRX- RIDGE MANOR, FL
MY VEHICLE'S HEADLIGHTS ARE EXTREMELY DIM, TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. IF I DO HAVE TO DRIVE WHEN IT IS DARK, I MUST USE MY BRIGHT HIGH BEAMS IN ORDER TO SEE. THIS HAS BEEN OCCURRING SINCE I FIRST PURCHASED THE VEHICLE, BUT IS PROGRESSIVELY GETTING WORSE.
Source: NHTSA WEB SITE