2011 CADILLAC SRX Complaints

THIS IS THE 2ND TIME FOR THIS REPAIR... THE BACK HATCH WON'T LIFT, THE SUNROOF WON'T OPEN, THE BACKUP CAMERA IS FOGGY, AND THE DOOR LOCKS WON'T ENGAGE WHEN THE VEHICLE IS PUT IN GEAR. ONCE AGAIN, THE "MOTOR" THAT RUNS ALL OF THESE THINGS HAS GOTTEN WATER IN IT AND HAS BURNT UP. FIRST TIME REPAIR....$2300. THIS TIME, I DON'T HAVE THE FINAL TOTAL YET, BUT I THINK THEY SAW ME COMING. CONSIDERING THAT MY CAR IS ALWAYS PARKED UNDER COVER, MY OPINION IS THAT THIS IS A FLAW WITH THE WAY THE CAR IS MADE. IF YOU PAY THIS MUCH MONEY FOR A NICE VEHICLE, YOU EXPECT IT TO DELIVER ON ALL FRONTS--NOT LEAK AND FRY WHEN IT RAINS. AGAIN, SAME REPAIR WITHIN 2 YEARS.

THE HEADLIGHT SEAL IS LEAKING ALLOWING WATER TO ENTER. I'VE REPLACED 1 AND NOW THE OTHER 1 IS LEAKING

THE LOW BEAM HEADLIGHTS ARE VERY INADEQUATE FOR NIGHT TIME DRIVING. IT APPEARS THAT THE INTENSITY OF THE LOW BEAMS ARE THE SAME AS WHEN THEY ARE USED FOR DAYTIME DRIVING LIGHTS. THE HIGH BEAMS FUNCTION NORMALLY. I HAVE TRIED TO USE THE LOW BEAMS IN BOTH THE AUTOMATIC AND MANUAL MODE, STILL VERY LOW LIGHT. REPLACED BOTH LOW BEAM BULBS TO NO AVAIL.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 20 MPH. THE VEHICLE STABILITY ENGINE AND ENGINE POWER REDUCE WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES WHILE THE CONTACT WAS DRIVING THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE TURNED ON AND OFF TO CORRECT THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 78,892. UPDATED 01/27/17*LJ

MY 2011 CADILLAC ON FEB 8 @016 WENT PUT IN PARK AND WENT TO GET OUT OF IT JUMP IN REVERSE I FELL GOT TRY PUT IN PARK IN STEAL IT WENT IN TO DRIVE PULL WITH CAR IN CAR WASH AND I GOT PEN BETWEEN THE DOOR AND CAR FRAME. PLUS IN CAR WASH IT CRUSH ME WENT THE ARM OF CAR WASH PEN ME BETWEEN THE ARM ON CAR WASH AND MY DOOR AN FRAME OF THE CAR. I CONTACT GM MOTOR ABOUT THIS AND THEY SAID PAY MEDICAL AND TO HAVE CAR FIX. NOW THEY SAID NO. IT NOT THERE FAULT. WHY DID I GO TO ALL TROUBLE TO GET MEDICAL NUMBER TELL ME THE GOING PAY.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING MULTIPLE SPEEDS, BOTH OF THE HEADLAMPS SHUT OFF WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT REPAIRED THE VEHICLE, BUT INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY MOISTURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.

3 OF THE 4 WHEEL BEARING/HUBS ARE BAD. NEED TO REPLACE THREE. THOUGHT IT WAS TIRES, BUT IT IS THE WHEEL BEARINGS. I HAVE 114,000 MILES ON THE VEHICLE AND NO POWER TRAIN WARRANTY NOW. HAS BEEN LIKE THIS FOR 50,000 MILES AND THOUGHT IT WAS THE TIRES I BOUGHT BECAUSE IT STARTED RIGHT AFTER NEW TIRES INSTALL.

THE PASSENGER SIDE HEADLIGHT HAS MOISTURE IN IT AND DOES NOT WORK. THIS APPEARS TO BE A COMMON PROBLEM WITH SOME OWNERS REPORTEDLY LOSING BOTH HEAD LAMPS DO TO THIS PROBLEM. EXTREMELY DANGEROUS. ONE PERSON ON THE CADILLAC FORUM REPORTED THAT THERE WERE 30,000 POST REGARDING THIS PROBLEM. GOING BACK SEVERAL YEARS. THIS APPEARS TO BE AN ONGOING DESIGN PROBLEM THAT GM REFUSES TO ACKNOWLEDGE. THE COST TO FIX IS ABOUT $1500 PER LAMP.

SUV LOW BEAM LIGHTS DON'T ILLUMINATE THE ROADWAY. DRIVING FROM FLORIDA TO MARYLAND, I WAS UNABLE TO SEE THE ROADWAY MARKINGS UNLESS THEY HAD REFLECTIVE STRIPS. RAINY WEATHER MAKES IT IMPOSSIBLE TO SEE AT ALL. ONCOMING HEADLIGHTS MAKE STAYING ON THE ROADWAY NEARLY IMPOSSIBLE. THIS DEFECT CAUSES THE DRIVER TO USE HIGH BEAMS MAKING IT DANGEROUS FOR ONCOMING TRAFFIC.

MY WIFE WAS GOING TO LEAVE THE HOUSE YESTERDAY (7/29/2016) MORNING TO START HER DAY. SHE CALLED TO NOTIFY ME THAT THE CADILLAC WOULD NOT START. THE CAR WAS PARKED IN THE DRIVEWAY. ONLY THE INTERIOR LIGHTS WOULD COME ON. BY THE TIME I GOT HOME THAT AFTERNOON THE CAR WOULD START BUT ANYTHING ELECTRONIC WAS GOING CRAZY. THE DASH LIGHTS, RADIO, WARNING SYSTEMS WERE ALL FLICKERING ON AND OFF. I EVENTUALLY DISCONNECTED THE BATTERY BECAUSE THE CAR WOULD NOT STOP POWERING UP THE DASH AND RADIO. BEING IN THE BUSINESS THAT I AM IN,I KNEW THERE WAS MOST LIKELY A MOISTURE PROBLEM. SO TODAY AFTER DOING A LITTLE SEARCHING ON THE INTERNET AND FOUND THAT THIS VEHICLE HAS A PROBLEM WITH SUNROOF LEAKAGE. I THEN GO TO CHECK UNDER MY FLOOR MATS FOR WATER. CARPET WAS WET. I THEN PROCEEDED TO PULL BACK THE CARPET AND FOAM. I FOUND WATER EVERYWHERE. I SUCKED UP ABOUT 2 GALLONS FROM THE FRONT AND BACK SEAT AREAS. WITHOUT PULLING UP THE CARPET YOU WOULD HAVE NEVER KNOW THERE WAS WATER IN THE CAR. I WOULD ASSUME THIS IS ALSO THE REASON MY LIFT GATE WENT OUT ABOUT 6 MONTHS AGO. POSSIBLY THE CAUSE OF MY WINDOWS BEING VERY SLOW TO RISE. BECAUSE IT LOOKS LIKE MUCH OF THE WIRING RUNS ALONG THE SIDES OF THE CAR UNDER THE CARPET. I AM VERY DISAPPOINTED WITH THE PERFORMANCE OF THE THIS CAR. MY WIFE AND I MADE IT TO PLACE IN LIFE WHERE WE FINALLY DECIDED TO SPLURGE A LITTLE ON A LUXURY CAR AND THIS IS WHAT WE GOT. I UNDERSTAND THINGS BREAKING DOWN AND MAKING REPAIR,S BUT THIS IS APPARENTLY A FLAW IN THEIR SUNROOF DESIGN AND GM HAS TO KNOW ABOUT IT . THIS CAR HAS 48000 MILES.