2011 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 30 MPH, THE REAR AXLE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE REAR AXLE LIGHT, BUT THE ISSUE RECURRED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE MANUFACTURER ONLY REIMBURSED 600.00 OUT OF THE TOTAL COST OF 1,344.11 FOR THE REPAIRS. *JS

LIFT GATE FAILED TO OPEN. ACCORDING TO WARRANTY COMPANY WATER LEAKED FROM THE SUNROOF FROM THE DRAINS ONTO THE LIFTGATE MOTOR AND SHORTED IT OUT. IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CONSIDERED WATER DAMAGED.

THE 2011 CADILLAC SRX STALLS WHEN TRYING TO PULL OFF FROM BEING A STOP SIGN. IT DOES NOT ACCELERATE APPROPRIATELY. IT STALLS. IT COULD BE A MAJOR ISSUE WHEN DRIVING ON THE INTERSTATE OR PULLING OUT INTO TRAFFIC FROM BEING AT A STANDSTILL. IT IS LIKE THE TRANSMISSION STALLS AND DOES NOT CHANGE GEARS. THIS HAS HAPPENED ON SEVERAL OCCASIONS.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 07/22/16*LJ *CN

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY AND STRUCK THE CONTACT'S HEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

VEHICLE HEADLAMPS WENT OUT TOTALLY WITHIN 2 DAYS AFTER MOISTURE AND CONDENSATION APPEARED BEHIND PROTECTIVE CLEAR SEALED COVERS. LEFT SIDE WENT OUT WHILE VEHICLE WAS IN MOTION, RIGHT SIDE WAS OUT WHEN I ARRIVED FOR SERVICE THE NEXT DAY. I WAS CHARGED $1354.47 BY CADILLAC TO REPLACE ALL COMPONENTS ON EACH SIDE, INCLUDING NEW CLEAR COVERS AND SEALS. I CHECKED ONLINE AND THIS IS A KNOWN ISSUE. WHEN I PICKED MY VEHICLE UP FROM CADILLAC DEALERSHIP, THERE WERE SEVERAL CADILLACS LINED UP, ALL WITH MOISTURE BEHIND THE CLEAR LENS COVERS. I COULD NOT DRIVE MY VEHICLE AT NIGHT UNTIL THIS REPAIR WAS COMPLETED.

LOW BEAMS ARE TOO DIM. WHEN I'M ON ROADS THAT DO NOT HAVE REFLECTIVE STRIPES I CAN'T SEE THE SIDES OF THE ROAD. THIS IS PARTICULARLY DANGEROUS WHEN APPROACHING ONCOMING TRAFFIC.

BOTH FRONT (L & R) WINDOWS OPERATE VERY SLOWLY WHEN GOING UP. SO SLOWLY, IN FACT, OFTEN "MANUAL ASSISTANCE" (THE USE OF THE DRIVER'S HAND GRASPING THE WINDOW-HELPING IT UP-AS IT S-L-O-W-L-Y RISES) IS REQUIRED. NATURALLY, THE 4 YEAR BUMPER TO BUMPER WARRANTEE JUST EXPIRED 2 MONTHS AGO. THIS IS A DISGRACE! A 4 YEAR OLD CADILLAC(28K MILES) WITH "$2.00" (CHEAP!!) WINDOW MOTORS. AND GM WONDERS WHY MERCEDES, LEXUS AND BMW TRUMP THEM EVERY YEAR. NO MYSTERY!

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT CONDENSATION ENTERED THE HEADLIGHT UNIT AND CAUSED THEM TO FAIL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. ...UPDATED 04/26/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE MASTER CYLINDER. *JS