2012 CADILLAC SRX Complaints
View complaints related to 2012 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2012 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 CADILLAC SRX- CLINTON, NY
I WAS DRIVING HOME ON NY STATE THRUWAY, I GOT OFF MY EXIT AND APPROACHED TOLL BOOTH TO STOP AND PAY TOLL. I STOPPED THE CAR TO PAY AND THE CAR WAS TRYING TO LURCH FORWARD AND STARTED SHUDDERING AND THE RPMS WERE DROPPING LIKE IT WAS GOING TO STALL. I PUSHED THE SELECTOR LEVER INTO NEUTRAL AND THE CAR STOPPED LURCHING FORWARD AND THE RPMS RETURNED TO NORMAL. I PUT CAR BACK INTO DRIVE AFTER PAYING TOLL AND PROCEEDED FORWARD TO THE TRAFFIC LIGHT AND STOP AND THE CAR DID THE SAME THING AGAIN. I PROCEEDED HOME AND WHEN I ARRIVED AND PULLED INTO MY DRIVEWAY THE CAR STARTED TO SHUDDER SLIGHTLY AND WHEN I COMPLETELY STOPPED IN FRONT OF MY GARAGE I JUST HELD MY FOOT FIRMLY ON THE BRAKE TO SEE WHAT WOULD HAPPEN AND THE CAR ATTEMPT TO GO FORWARD BUT STALLED WITHIN SECONDS. I ATTEMTPTED TO START THE CAR BACK UP BUT IT TOOK A FEW SECONDS OF PRESSING THE BUTTON BEFORE THE CAR FIRED BACK UP. I THEN BACKED UP TO THE END OF MY DRIVEWAY AND WENT FORWARD TO SEE IF IT WOULD DO IT AGAIN BUT IT DID NOT. MY WIFE STARTED CAR IN MORNING AND IT DID IT AGAIN AT THE FIRST STOP SIGN SHE APPROACHED. I CALLED CARBONE CADILLAC AND SCHEDULED AN APPOINTMENT TO DROP OFF CAR TO CORRECT ISSUE. THEY HAD THE CAR FOR TWO DAYS AND COULD NOT REPLICATE THE CONDITION. I PICKED UP THE CAR AND I WILL GET IT TO DO IT AGAIN AN GET IT ON VIDEO FOR PROOF OF THE DEFECT AS THIS IS UNACCEPTABLE. I JUST BOUGHT THE CAR FOR MY WIFE 2 MONTHS AGO. TOTALLY UNACCEPTABLE SAFETY HAZARD TO SAY THE LEAST. MILEAGE IS 40,251
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- AUSTIN, TX
RADIATOR COOLING FAN DOESN'T TURN OFF . THIS RAN MY BATTERY DOWN. I REMOVED MY COOLING FAN RELAY SWITCH FROM THE ELECTRICAL FUSE BOX AND UNPLUGGED MY COOLANT TEMPERATURE SENSOR WIRE AND REINSTALLED AND NOW SEEMS TO BE WORKING FINE. I CURRENTLY HAVE 39K MILES.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- AUSTIN, TX
LOW BEAM HEADLIGHTS DO NOT ILLUMINATE PROPERLY. VERY DIFFICULT TO SEE AT NIGHT WITHOUT USING HIGH BEAMS.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- SPOKANE, WA
REAR HATCH DOES NOT STOP AFTER OPENING. IT GOES UP AND DOWN SEVERAL TIMES THEN SHUTS. SLAMMED DOWN AND HIT MY WIFE ON HER SHOULDER. WE CANNOT USE THE REAR HATCH DUE TO SAFETY CONCERNS. NEVER BEEN IN AN ACCIDENT OTHER THAN A SMALL SCRAPE ON THE SIDE DOOR. THIS NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. SAFETY ISSUE
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- BASKING RIDGE, NJ
CAR WAS DAMAGED AT GOLD COAST CADILLAC IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. IT WAS T-BONED ON THE RIGHT PASSENGER SIDE REAR DOOR. IT COST $11,622.15 TO REPAIR. THE DEALERSHIP IS REFUSING TO GIVE ME THEIR INSURANCE INFORMATION.
Source: NHTSA WEB SITE -
-
2012 CADILLAC SRX- CRETE, IL
HAD DRIVEN THE VEHICLE 30 MINS PRIOR, STOPPED, SHUT IT OFF LEFT IN DRIVE WAY FOR 20 MINUTES, RETURNED TRIED TO START WITH BUTTON - INFORMATION PANEL STATED IT COULD NOT FIND REMOTE, MADE SEVERAL ATTEMPTS TO START WITHOUT SUCCESS. GOT A RIDE HOME 30 MILES AWAY TO GET SPARE REMOTE, IT WAS NOT RECOGNIZED BY THE VEHICLE EITHER. HAD VEHICLE TOWED TO DEALER, WHO COULD NOT FIND THE PROBLEM AND BELIEVED IT TO BE A FREQUENCY PROBLEM BASED ON WHERE THE VEHICLE WAS PARKED. TWO WEEKS LATER IT HAPPENED AGAIN, AND AFTER WAITING 2 MINUTES IT STARTED.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- WALES, MA
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING THE VEHICLE AT LOW SPEEDS, THE STEERING COLUMN JAMMED. THE CONTACT STATED THAT THE VEHICLE RESUMKED TO NORMAL AFTER THIRTY SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CADILLAC SRX- AUSTIN, TX
HEADLIGHTS LOW BEAM HEADLIGHT IS VERY POOR. VERY DIFFICULT TO SEE AND IS VERY DANGEROUS.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- LOOMIS, CA
STEERING SCREECHES AND SHUDDERS WHEN TURNING WHEN TEMPERATURES ARE BELOW 40 F. I'VE TAKEN IT IN TO BE CHECKED AT LEAST SIX TIMES. I AM REPEATEDLY TOLD THERE IS NOTHING WRONG WITH IT. THIS HAS BEEN AN ISSUE FROM THE GET GO AND NOW WITH 55,000 MILES ON THE CAR IT IS NO LONGER UNDER WARRANTEE.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- NAPLES, FL
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE