2013 CADILLAC SRX Complaints

I WAS DRIVING ON I94 WEST IN THE PASSING LANE AT 72 MILES PER HOUR WHEN MY ENGINE SHUT DOWN. THE DASHBOARD FLASHED 72, THEN 62, AND 52 MILES WITH AN ICON SHOWING THAT THE CAR WAS SHUTTING DOWN. FORTUNATELY, TRAFFIC ALLOWED ME TO COAST TO EXIT 112 (A MARSHALL, MI REST STOP) WHERE I WAITED 1.5 HOURS FOR A TOW. GENERAL MOTORS CHARGED ME FOR THE TOW. IT HAS BEEN TWO WEEKS AND MY CAR IS STILL WITH GM FOR SERVICE 45 MILES FROM MY HOME. I AM REPORTING THIS INCIDENT SO THAT YOU ARE AWARE AND HOPEFULLY IT WILL NOT HAPPEN TO OTHERS. I WAS LUCKY. IT WAS SCARY AND I AM STILL QUITE SHAKEN. THIS IS AN EXPENSIVE VEHICLE THAT IS ONLY A YEAR OR MORE IN AGE. IT IS UNACCEPTABLE THAT IT HAS A MAJOR DEFECT. I FEAR FOR MY SAFETY AND WOULD PREFER A REPLACEMENT VEHICLE INSTEAD OF THE ONE I WAS DRIVING. *TR

TRANSMISSION SHIFTS VERY ERRATICALLY WHEN ACCELERATING. VEHICLE WAS RECALLED THIS YEAR FOR THIS PROBLEM BUT THE FIX FAILED TO SOLVE THE PROBLEM. THE DEALER IS TELLING ME THAT THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS IS INSULTING AS MY LAST VEHICLES HAD THIS AND DID NOT SHIFT LIKE THE SRX. I AM CONCERNED THAT A MAJOR FAILURE LIES AHEAD THAT COULD STRAND MY FAMILY OR CAUSE AN ACCIDENT AND OBVIOUSLY COST THOUSANDS TO REPAIR OR REPLACE. *TR

THIS MORNING I WAS PARKED IN A LOT OUTSIDE OF A STORE WITH MY TRUNK OPEN. I WAS LEANING IN THE TRUNK MOVING ITEMS AROUND. I CAN ONLY ASSUME I APPLIED PRESSURE TO THE TRUNK BUTTON ON THE KEY FOB UNKNOWINGLY. THE TRUNK CLOSED DOWN ONTO MY BACK AND FELT AS IF IT WAS INTENT ON CLOSING EVEN THOUGH MY BODY WAS PREVENTING THE TRUNK FROM CLOSING. I COULD NOT PULL BACK AS THE DOOR LITERALLY HAD ME PINNED IN THE TRUNK. MY HUSBAND RAN AROUND TO THE BACK OF THE CAR AS DID ANOTHER GENTLEMAN IN THE PARKING LOT. MY HUSBAND BEGAN HOLLERING TO HIT THE BUTTON WHICH I STILL HAD. THE DOOR IMMEDIATELY BEGAN TO LIFT AFTER HITTING THE DOOR RELEASE BUTTON OF THE FOB. THE EVENT WAS SHOCKING ENOUGH THAT I CAN'T IMAGINE WHAT MIGHT HAVE HAPPENED HAD MY HUSBAND AND A PASSERBY NOT HOLLERED FOR ME TO PUSH THE BUTTON BRINGING ME OUT OF THE STATE OF SHOCK OR IF INSTEAD OF AN ADULT A YOUNG CHILD HAD THE DOOR CLOSING ON THEM. THE WEIGHT AND PRESSURE OF THE DOOR PREVENTED ME FROM DOING MUCH MORE THAN PUSHING THE BUTTON. *TR

1ST EVENT ON 9/6/14: ENTERING FREEWAY AT 45 MPH, INCREASED ACCELERATION TO MERGE AND THE ENGINE SUDDENLY LAGGED WITH ZERO POWER FOR 2-3 SECONDS WHEN THE CAR TRIED TO SHIFT INTO THE NEXT GEAR. 2ND EVENT 9-11-14: ACCELERATED FROM A STOP. OPERATED PROPERLY THROUGH 1ST AND 2ND GEAR. WHEN THE TRANSMISSION SHIFTED INTO 3RD GEAR, THE ENGINE LAGGED/LOST POWER. ACCELERATOR CONTINUED TO BE DEPRESSED AND 2-3 SECONDS LATER, FULL POWER CAME BACK. ADDITIONAL EVENT AUG-2014: A PASSING MANEUVER REQUIRED HARD ACCELERATION WHICH RESULTED IN A LAG WHEN THE TRANSMISSION TRIED TO SHIFT INTO A PASSING GEAR. AGAIN WE HAD ZERO POWER WITH THE ENGINE DROPPING TO IDLE FOR AT LEAST 3 SECONDS AND THEN SUDDENLY COMING BACK UP TO SPEED. NOTE: WE'VE HAD THE CAR REPROGRAMMED PER NHTSA RECALL 14132 IN JUNE 2014. THIS IS THE SAME SYMPTOMS BUT OCCURRING AT MUCH HIGHER SPEEDS AND GEAR SELECTION. CAR IS UNSAFE AS THE POWER LOSS COULD'VE RESULTED IN A REAR END COLLISION. *TR

2013 CADIILAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION MALFUNCTION. *SMD ON JUNE 14, 2014, THE CONSUMER WAS INVOLVED IN AN ACCIDENT, IN FRONT OF HIS RESIDENCE. THE LAST TIME, THE CONSUMER WAS AT THE DEALER, HE COMPLAINED ABOUT THE TRANSMISSION ACTING STRANGE. IN PARTICULAR WITHOUT WARNING, IT WOULD RACE, THE RPM WOULD SURGE AND IT WAS NECESSARY TO BRAKE DURING THOSE TIMES. WHEN HE ENTERED THE DRIVEWAY, THE AUTOMATIC TRANSMISSION WAS IN GEAR. HE BROUGHT THE VEHICLE TO A FULL AND COMPLETE STOP, WITH HIS RIGHT FOOT MAINTAINING CONSTANT PRESSURE ON THE BRAKE PEDAL, HE MOVED THE GEAR INDICATOR FROM DRIVE TO PARK. IMMEDIATELY UPON DOING SO, THE TRANSMISSION STARTED RACING. AS THE VEHICLE WAS IN PARK, HE TOOK HIS RIGHT FOOT OF THE BRAKE PEDAL. HIS HANDS WERE NOT ON THE STEERING WHEEL AND HIS FOOT WAS NOT ON THE BRAKE OR ACCELERATOR PEDAL. WITH THE ENGINE RACING, HE REACHED FOR THE KEY TO TURN OFF THE ENGINE, BUT THE VEHICLE SUDDENLY LURCHED FORWARD, OUT OF PARK AND SHOT FORWARD. THE VEHICLE MOVED APPROXIMATELY 15 FEET, KNOCKING OVER A LARGE PLANTER, A FOUR INCH STATUE AND FINALLY COMING TO REST AGAINST A BRICK FACADE OF HIS HOME. DURING THE ORDEAL, THE AIR BAG DID NOT DEPLOY. FOUR DAYS LATER, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING THE TRANSMISSION PROBLEM. *JB

2013 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED HE WAS INVOLVED IN HEAD-ON COLLISION, TWO DAYS PRIOR TO RECEIVING THE RECALL NOTICE, REGARDING A 3-4 SECOND LAG IN ACCELERATION. THE CONSUMER WAS INJURED AND THE VEHICLE HAD SIGNIFICANT FRONTAL DAMAGE. THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A LEFT TURN, THE VEHICLE HESITATED AND BY THAT TIME, ANOTHER VEHICLE WAS COMING TOWARD HIM. THE CONSUMER REFERENCED RECALL # 14V212000. *JB

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,800.

POWER DRIVER SIDE SEAT WILL STICK AND WILL NOT LOWER. MEMORY SYSTEM FOR POWER SEATS FAULTY. *TR

THIS VEHICLE IS EQUIPPED WITH BLIND SPOT SENSORS AND THE ONES LOCATED ON THE PASSENGER SIDE OF THE VEHICLE HAVE NEVER WORKED PROPERLY FROM THE TIME OF PURCHASE OF THE VEHICLE. WE HAVE BEEN WORKING WITH THE DEALERSHIP FOR RESOLUTION FOR THE PAST YEAR AND A HALF WITH NO SUCCESS. THE SENSOR ONLY WORKS 40 PERCENT OF THE TIME AND THE REMAINDER IS JUST FALSE READINGS OR NO READINGS AT ALL CREATING THE POTENTIAL FOR AN ACCIDENT THAT COULD BE LIFE THREATENING. I FILED A COMPLAINT WITH GM AND THEY HAVE COME BACK AND SAID THIS IS NORMAL AND THEY WILL NOT ADDRESS THE ISSUE, I FIND IT HARD TO BELIEVE THAT THEY CONSIDER A SAFETY FEATURE DESIGNED TO PREVENT ACCIDENTS ON THE HIGHWAY THAT ONLY WORKS 40 PERCENT OF THE TIME AS BEING NORMAL. IF THIS ISSUE IS NOT ADDRESSED AT SOME POINT IN TIME THERE WILL BE A FATAL ACCIDENT. IT IS NOT A MATTER OF IF, BUT ONE OF WHEN. *TR

APPROX 5 SECOND LAG IN ACCELERATION WHEN DEPARTING PARKING SPACE. TWO OCCASIONS. *TR