2013 CADILLAC SRX Complaints

TWO PROBLEMS, 1) THE FUEL GAUGE DOES NOT ACCURATELY REFLECT THE AMOUNT OF FUEL LEFT IN THE TANK AND 2) THE RANGE REPORTED ON THE INSTRUMENT PANEL DOES NOT REFLECT THE AMOUNT OF FUEL REMAINING. 1) VISUALLY THE GAUGE NEEDLE DOES NOT GRAPHICALLY ALIGN WITH THE TIC MARKS SHOWING FULL, 3/4, 1/2, 1/4 AND LOW LEVEL. THIS MAKES IT VERY HARD TO FIGURE OUT JUST HOW MUCH FUEL IS LEFT IN THE TANK. 2) THE "RANGE REMAINING" INDICATOR TRACKS FASTER FUEL USE AS THE FUEL LEVEL DECREASES. THE LAST QUARTER TANK (AS SHOWN ON THE VISUAL GAUGE) IS USED UP IN LESS THAN 50 MILES, WHICH DOESN'T MAKE SENSE IF THE FULL TANK READS A FULL RANGE OF 345 MILES. THE RANGE INDICATOR DOES NOT SEEM TO CORRESPOND TO THE LEVEL OF FUEL IN THE TANK. WITH A LOW AMOUNT OF FUEL, LESS THAN A 1/4 TANK, THE "RANGE REMAINING" INDICATOR DROPS OFF VERY RAPIDLY, WITHIN LESS THAN TEN MILES OF DISTANCE TRAVELED AT CONSTANT SPEED, FROM A RANGE OF ABOUT 50 MILES TO 0 MILES LEFT. DRIVING ON DESERT ROADS WITHOUT MANY GAS STATIONS AROUND, MAKES FOR A REAL GUESSING GAME. *TR

TIME LAG WHEN CAR IS AT A HILL STOP OR FWD GEAR HESITATION FROM COMING OFF HILL OR RXR CROSSINGS, WOULD ROLL BACKWARD FROM COMING OUT OF BRAKE TO GAS PEDAL LIKE NO PWR RESPONSE FROM ENG. *TR

STOPPED AT A LIGHT. LIGHT CHANGED TO GREEN AND PRESSED PEDDLE TO ACCELERATE. VEHICLE STARTED NORMALLY INTO INTERSECTION AND THEN WOULD NOT CONTINUE FOR 5 TO 7 SECONDS. THE ENGINE WAS AT IDLE, NOT STALLED, AND WOULD NOT RESPOND TO THE PEDDLE NO MATTER WHAT INPUT WAS RENDERED. BEEN TO DEALER SEVERAL TIMES AND EVEN HAD A RECORDER INSTALLED, BUT THEY COULD FIND NOTHING WRONG AND RETURNED THE VEHICLE TO US. THIS WILL EVENTUALLY CAUSE A FATALITY. *TR

THE VEHICLE LOST POWER IMMEDIATELY UPON ACCELERATION. THE ISSUE REPEATED ITSELF TWICE SINCE THIS FIRST TIME. IT PRESENTS DANGER OF COLLISION TO ANYONE INSIDE. DESPITE HAVING A WARRANTY NOBODY IS WILLING TO REPAIR THE ISSUE. *TT

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ACCELERATION POWER WITHOUT WARNING. THE VEHICLE REGAINED POWER INDEPENDENTLY. THE FAILURE RECURRED A DOZEN TIMES OVER A PERIOD OF SEVEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 4,349.

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE REGAINED POWER INDEPENDENTLY. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 5/27/14*CN

AFTER COMING TO A STOP SIGN OR TRAFFIC LIGHT, I WILL TRY TO PUSH MY GAS PEDAL AND THE SRX WILL MOVE ABOUT 2 FEET OR SO AND THEN COMPLETELY STOP. THIS HAS HAPPENED 4 OR 5 TIMES AND BECAUSE THE DEALERSHIP CANNOT RECREATE THE PROBLEM, THEY SAY THERE'S NOTHING THEY CAN DO. THE SRX DOESN'T MAKE ANY NOISE WHILE PUSHING THE PEDAL, IT JUST ACTS AS IF THE CAR IS TURNED OFF. THE ONLY WAY TO MAKE IT MOVE AGAIN IS IF I CHANGE IT INTO REVERSE OR NEUTRAL AND THEN BACK INTO DRIVE. I'VE BEEN ALMOST KILLED AT DIFFERENT INTERSECTIONS ON SEVERAL DIFFERENT OCCASIONS SINCE I BOUGHT THE CAR IN JULY OF 2013. THE CUE SYSTEM IS ALSO HAVING SOME ISSUES SUCH AS THE RADIO WILL COMPLETELY STOP WORKING FOR SEVERAL MINUTES AT A TIME EVEN THOUGH IT SHOWS THAT I'M PUSHING BUTTONS TO CHANGE THE CHANNEL OR VOLUME. I OWNED A 2011 SRX BEFORE AND NEVER HAD THIS PROBLEM. I'M 8 MONTHS PREGNANT AND AFRAID THAT I'LL END UP IN A DEADLY VEHICLE CRASH. PLEASE HELP! *TR

THIS INCIDENT HAS OCCURRED 5 TIMES ON MY VEHICLE. THE MOST RECENT TODAY, 4/2/2014. WHAT HAPPENS IS I PUSH ON THE GAS PEDAL AND THEIR IS A DELAY OF 4 SECONDS BEFORE THE CAR ENGAGES AND MOVES. FIRST TIME THIS OCCURRED WAS WHEN I WAS GETTING ON HIGHWAY. I PUSHED DOWN ON THE GAS PEDAL AND THE CAR DID NOT MOVE. TWO TIMES I HAD THIS ISSUE OCCUR WHEN I CAME TO A COMPLETE STOP AT A STOP SIGN. I PUSHED ON THE GAS AFTER STOPPING AND THE CAR DID NOT MOVE. I HAD ANOTHER INCIDENT AFTER BACKING OUT OF A PARKING SPOT. I SHIFTED THE CAR INTO DRIVE AND THEN PUSHED ON THE GAS PEDAL AND THE CAR DID NOT MOVE. THE LATEST INCIDENT TODAY OCCURRED WHEN MAKING A RIGHT HAND TURN. AFTER I COMPLETED THE TURN I PUSHED ON THE GAS AND THE CAR DID NOT MOVE. IN EACH INCIDENT, IT FEELS LIKE THE CAR IS TRYING TO ENGAGE AND THEN IT FINALLY KICKS IN. I HAVE TAKEN THE VEHICLE INTO LINDSAY CADILLAC DEALERSHIP AND THEY HAVE TOLD ME THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE AND NOTHING IS THE MATTER WITH IT. THEY REFER TO A JANUARY 2014 POST ON THEIR BLOG SITE. WHEN THEY READ IT TO ME I CONFIRM I WAS NOT PASSING A VEHICLE NOR DID I DO A ROLLING STOP SINCE THAT IS WHEN THEY SAY THIS ISSUE WOULD OCCUR. I DID SPEAK WITH GM CUSTOMER CARE AFTER MY VISIT TO THE DEALERSHIP WHEN THEY TOLD ME THEY COULD NOT FIND A PROBLEM AND THEY WERE SHOCKED TO HEAR ME SAY THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR. THEY TOLD ME IT WAS NOT. I AM NOW REPORTING THIS ISSUE TO YOU HOPING YOU CAN LOOK INTO IT WITH GM. *TR

MY RADIO DOESN'T ALWAYS WORK. IT SEEMS THAT I CAN HEAR THE SIRIUS RADIO STATIONS BUT THE I CANNOT HEAR THE FM STATIONS. THE FIRST TIME THIS HAPPENED WAS THE WEEK I PURCHASED THE CAR AND I THOUGHT IS WAS "OPERATOR" ERROR SINCE THE SYSTEM WAS VERY DIFFERENT THAN MY PREVIOUS CAR. I INITIALLY THOUGHT I MAY HAVE INADVERTENTLY HIT MUTE. OVERTIME I REALIZED MUTE WAS NOT ON, AND THAT I COULD HEAR THE SIRIUS RADIO STATIONS. WILL BE TAKING IT TO THE DEALERSHIP NEXT WEEK. *TR

I PURCHASED MY 2013 SRX AT THE END OF MARCH 2013. ON MORE THAN 4 OCCASIONS I HAVE BEEN AT A STOP. WHEN I PRESS THE ACCELERATOR THE CAR COASTS SLIGHTLY BUT DOES NOT GO. I PULL OFF THE ACCELERATOR AND PUSH THE ACCELERATOR AGAIN. AFTER REPEATING THIS PROCESS, AND SEVERAL SECONDS LATER THE VEHICLE WILL SLOWLY MOVE. I HAD IT IN THE DEALERSHIP IN JANUARY AND THEY COULD NOT FIND ANYTHING WRONG. IT HAS HAPPENED SEVERAL TIMES AGAIN INCLUDING TWICE WITHIN THE LAST WEEK AND I HAVE SCHEDULED ANOTHER APPOINTMENT FOR NEXT WEEK. *TR