2015 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM ON THE VEHICLE, WHICH MADE IT NEARLY IMPOSSIBLE TO SEE THE ROAD WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (DWAIN TAYLOR CHEVROLET BUICK GMC, 1307 S 12TH ST, MURRAY, KY 42071) AND THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.

VEHICLE'S LOW BEAMS ARE EXTREMELY DIM MAKING OPERATION DIFFICULT. ILLUMINATION AT THE 115 FT DISTANCE IS QUESTIONABLE. VEHICLE IS A HAZARD TO OPERATE FOR SELF & OTHERS AFTER DUSK AND BEFORE DAWN.

AT 32,650 MILES, WHILE PARKED IN MY DRIVEWAY, THE CAR BEGAN TO FLASH THE HEADLIGHTS AND HONK THE HORN FOUR TIMES IN SUCCESSION, THEN IT WOULD STOP. I SAW THIS HAPPEN FOUR DIFFERENT TIMES IN TWO DAYS WHILE IT WAS PARKED. AT THIS TIME, THERE WAS ALSO A CONSTANT TICKING SOUND IN THE REAR OF THE CAR AND THE LIFT GATE WOULD NOT OPEN. I TOOK IT TO MY LOCAL CADILLAC SERVICE TODAY, NOVEMBER 19, 2018. THE PROBLEM WAS DIAGNOSED AND I WAS TOLD THE SUNROOF REAR DRAINAGE TUBES HAD LEAKED WATER ONTO THE LIFT GATE MOTOR CAUSING IT TO QUIT WORKING. THIS REPAIR WOULD COST ME A MINIMUM OF $1800 BECAUSE THE WARRANTY EXPIRED ON NOVEMBER 4, 2018, (DUE TO THE DELIVERY DATE BEING BEYOND THREE YEARS). SINCE PURCHASING THIS CERTIFIED PRE-OWNED 2015 CADILLAC SRX LESS THAN ONE YEAR AGO, I'VE DEALT WITH HEADLIGHTS SO DIM I COULD NOT SEE TO DRIVE AT NIGHT. AFTER FOUR VISITS TO CADILLAC SERVICE THEY FINALLY FIGURED OUT A FIX. THERE WERE TRANSMISSION ISSUES: THE CAR WOULD HESITATE WHEN GIVING IT THE GAS FROM A STOPPED OR SLOWED POSITION TO THE POINT IT JERKED ME AND MY PASSENGERS BACK IN OUR SEATS. ONCE AGAIN, IT TOOK FOUR TRIES TO GET IT FIXED. AND, THE BATTERY COMPLETELY DIED AT 30,000 MILES.

WE PURCHASED THIS CAR IN OCTOBER 2018. A FEW DAYS LATER WE WERE DRIVING HOME AT NIGHT. I TURNED ON THE LOW BEAM HEADLIGHTS AND TOLD MY WIFE I COULD BARELY SEE ANY LIGHT. A FEW MOMENTS LATER I ALMOST DROVE INTO A DITCH. WE CALLED THE DEALER THE NEXT DAY. DESPITE HAVING A REMAINING BUMPER TO BUMPER WARRANTY, WE WERE REQUIRED TO PAY $208.81 FOR REPLACEMENT BULBS, WHICH THEY SAID WERE NOT COVERED UNDER WARRANTY. THEY ARE BARELY BRIGHTER THAN THE ONES THEY REPLACED. THIS IS ASTONISHING THAT A LEADING US MANUFACTURER HAS ELECTED TO PLAY RUSSIAN ROULETTE WITH ITS CUSTOMERS LIVES. CONSIDER THIS MESSAGE A SAFETY COMPLAINT AGAINST THIS MANUFACTURER AND A PROMISE TO JOIN THE CLASS ACTION SUIT THAT IS NOW STARTING IN FLORIDA. I SHOULD BE REIMBURSED THE $208.81 AND BOTH HEADLIGHT ASSEMBLIES REPLACED WITH REDESIGNED ONES. SIMPLY REPLACING SMALL BULBS AGAIN WILL NOT SUFFICE. CADILLAC AND GM NEED TO BE HELD ACCOUNTABLE. IF WE ARE INJURED OR KILLED BECAUSE OF THE VERY POOR OUTPUT OF THESE LOW BEAM HEADLIGHTS I WILL CHASE THE SOULS OF ALL THOSE AT CADILLAC AND GM BEYOND THE DEPTHS OF HELL FOREVER. THERE IS NO EXCUSE FOR EQUIPMENT SUCH AS THIS, AND NO EXCUSE FOR NOT REPAIRING IT PROPERLY.

MY 2015 CADILLAC SRX LIGHTING IS TOO DIM TO DRIVE AT NIGHT. I HAVE TO RELY ON OTHER DRIVERS LIGHTS TO HAVE A GOOD VIEW OF THE ROAD. IF THERE ARE NO OTHER DRIVERS NEAR ME, I NEED TO USE MY BRIGHT LIGHTS AS A SAFETY PRECAUTION. I HAVE REPLACED THE LIGHT BULBS BUT THAT DID NOT FIX THE ISSUE. IN READING VARIOUS ONLINE FORUMS, THERE ARE A LOT OF OTHER OWNERS WITH THE SAME ISSUE. I CONTACTED THE DEALERSHIP AND THEY QUOTED ME $2,000 TO FIX IT BUT CLEARLY THIS SHOULD BE A RECALL. THE ISSUE STARTED APPROXIMATELY 1 YEAR AGO. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. THIS IS A VERY DANGEROUS ISSUE AND I FEAR MY LIFE MAY BE IN DANGER AS A RESULT OF IT. I TRY TO ONLY DRIVE AT NIGHT WHEN IT'S ABSOLUTELY NECESSARY.

JUST BOUGHT THIS VEHICLE. LOW BEAMS ARE SO DIM IT IS HARD TO WATCH FOR DEER. MAKING ME UNEASY TRYING TO DRIVE AT NIGHT.

DRIVING AND SITTING STILL DURING HEAVY RAINFALL, WATER STARTS LEAKING INTO VEHICLE ON RIGHT SIDE BELOW THE GLOVE COMPARTMENT. THE WATER WAS A CONSTANT FLOW. THIS COULD HAVE CAUSED AN ELECTRICAL SHORT, MADE DRIVING HAZADOUS.I'M NOT WHAT THE CAUSE OF THE LEAK IS.

CUE SYSTEM FREEZES ALL THE TIME. THIS BEGAN AS SOON AS MY FULL WARRANTY ENDED. I THOUGHT IT WAS A FLUKE INITIALLY. HOWEVER, NOW WITH 54000 MILES, THE CUE SYSTEM IS TOTALLY INEFFECTIVE. THIS NEEDS TO BE A RECALL SEEING THE MASSIVE NUMBER OF CAR OWNERS WITH THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ENOUGH LIGHT. THE CONTACT HAD TO DRIVE WITH THE HIGH BEAMS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000.

THE HEADLIGHTS ARE EXTREMELY DIM, I HAVE ALMOST WRECKED BECAUSE I WAS UNABLE TO SEE. I HAVE REPLACED THE BULBS WITH THE XD1 EXTRA BRIGHT AND DID NOT EVEN MAKE A DIFFERENCE. THIS IS A DANGEROUS CAR TO DRIVE AT NIGHT AND I CAN'T BELIEVE CADILLAC REFUSES TO MAKE THIS RIGHT.